Introducing: New and improved Help & Support

Dale & Nathan Posted on April 24, 2014
by Dale & Nathan

Help & Support

Help articles with a powerful search

We’ve put together a collection of easy-to-read articles to provide you with quick answers to your questions. You can browse by topic or use the powerful search. If you can’t find what you’re looking for or need help on a specific topic, feel free to submit a request.

Still need help? Submit a request

Rather than email us directly, the best way to ask for help is to open a support ticket through the ‘submit a request’ form – this way, as you’re signed in, we’ll already have important information about you, like which browser you’re using etc. You can also view the status and history of all your past and present requests.

Community forum for discussion

Here we encourage you to post your feedback and suggestions. It’s a place to have open discussion, share tips and advice with one another. We’ll chime in with our thoughts from time-to-time too.

Powered by our friends at Zendesk

After checking out dozens of help and support ticket systems, we finally found our one true love – thank you Zendesk! Given that we share the same zen-like design philosophies, it was a great match. We couldn’t be happier with how easy it is to use and how it’s helping to provide you with faster more helpful support.