Jamie Hemsworth
RiverTech
2266 5th Avenue
New York, NY 10037
www.rivercityrepairs.com
212.765.4321
Scarlett Richards
518 W 181st Street,
New York, NY 10033
212.123.4567
16180
December 11, 2018
January 15, 2019 at 2:40pm

IT hardware and software repairs

Thanks for trusting RiverTech with your repairs.

We understand the crucial place technology plays in modern life, and because of this we guarantee to rescue your computer in a service turnaround time of no more than 10 working days.

Book-in and registration

Consultation with one of our registered hardware technicians to discuss what needs
assessing and what faults are present, as well as lodging all details for you and your device.

70.00

Assessment and diagnostics

Full ‘health check’ of the hardware functionality in your device, using specialist tools and
authorized diagnostic software. Full diagnostic report on completion. Charged at a per
hour rate in addition to initial book-in and registration fee.

100.00

Subtotal

170.00

Quote for required hardware repair

Following full assessment and diagnostic of your device, a quote detailing which
hardware parts are required for an out of warranty hardware repair will be drawn up,
with a full breakdown of costs.

Parts will be charged at supplier cost and are additional to repair time quote costs.

100.00

Not selected

Hardware repairs

If the quote for required hardware repairs is accepted, repairs will be carried out at a
per hour rate.

100.00

Not selected

Options selected
Subtotal

0 of 2
0.00

Keeping you afloat

RiverTech has been in the IT industry for over twenty years, and our services are relied upon by government
agencies and small businesses alike. Our support ranges from both in and out of warranty hardware repairs,
computer software ‘housekeeping’ (virus protection, in-house infrastructure, software deployment), and custom
images, as well as all the tools required to upgrade the ‘bones’ of your hardware to keep your technology up and
running smoothly. We take pride in proving ourselves every day as industry leaders in computer repairs and
management.

CPU microprocessor to motherboard change
Battery replacement
Spinning disk to SSD upgrade
Jamie the technician, hard at work

Terms of trade

By leaving your equipment with us for service work, you confirm that you accept the following terms of service:

Our services

  • Services will be carried out in our workshop. It is the customer’s responsibility to deliver and collect any and all equipment and accessories from our workshop.
  • RiverTech carries out all repair work during standard business hours (between 8.30am and 5pm, Monday through Friday, excluding public holidays). Please be mindful of this when dropping off equipment for repair on Fridays.

Payment

  • Acceptance of this quote declares that all equipment is yours, you agree for our technicians to assess the reported faults, and on selecting the ‘quote for required hardware repair’ option, you agree to pay the costs detailed in the quote made for you.
  • Payment can be made by credit card, bank transfer, or cash.
  • Payment is required by the 20th of the month following repairs.

Guaranteed workmanship

RiverTech upholds a 3 month warranty for all parts used in repairs, and a 3 month workmanship guarantee.
If the repaired fault reoccurs, please contact us as soon as possible to arrange for further work to be carried out.

Reviews

Quotient
I love how transparent the team here is about both pricing and timeframes! So many times IT services are needed during a ‘tech-crisis’, the situation is made more stressful by shady tacked on costs and unclear timeframes.  More
I love how transparent the team here is about both pricing and timeframes! So many times IT services are needed during a ‘tech-crisis’, the situation is made more stressful by shady tacked on costs and unclear timeframes. Not here! I won’t go anywhere else :)
Quotient
Complete trust is required when dealing with personal data, and complete trust is what has been earned by these superstars! They are sensitive and thoughtful about customer privacy, and don’t charge through the nose for  More
Complete trust is required when dealing with personal data, and complete trust is what has been earned by these superstars! They are sensitive and thoughtful about customer privacy, and don’t charge through the nose for their services either. They’re my go-to.
Quotient
As a technology dinosaur, I’m so grateful for this team’s patience - they’ve helped me maintain a healthy home computer system and answered any questions (big or small!) that have cropped up over the years. Thanks for everything!

IT hardware and software repairs

Total $170.00 (0 of 2 options selected)

Check the box to accept.
Quotient. Simply Smarter Quotes.Quotient. Simply Smarter Quotes.