3 years ago
The team at Broadcast Radio really do understand their customers. They provide an outstanding service and really go out their way to support and provide excellent customer service.
by Dan Copp
3 years ago
Our trainer was so patient and carefully assessed what we knew already in order to build on this base layer of knowledge. This ensured that no time was wasted. We learned a lot and we are now generating and collating audio…
Show More
Our trainer was so patient and carefully assessed what we knew already in order to build on this base layer of knowledge. This ensured that no time was wasted. We learned a lot and we are now generating and collating audio content. This was the start we needed - invaluable training.
by Hannah Swarbrick
3 years ago
Fantastic support and attention to detail - Broadcast Radio helps us to create memorable broadcast content
by Ian Dean
3 years ago
When choosing a playout system, most professionals will be familiar with Myriad. For this reason it was paramount that we work with Broadcast Radio Ltd. in procuring what we needed to sound as professional as possible in…
Show More
When choosing a playout system, most professionals will be familiar with Myriad. For this reason it was paramount that we work with Broadcast Radio Ltd. in procuring what we needed to sound as professional as possible in this regard. Broadcast Radio also handle our streaming requirements and more recently our Apple & Android smartphone app.
Helen handled our sales queries with ease and is always there to offer advice when needed, as well as a dedicated team of technical staff who are knowledgeable and always willing to help solve issues on the go. Even remotely..
Simply put, we wouldn't use anybody else.
Steve Grant
Station Manager,
Dance Nation Radio,
Waterford, Ireland.
by Stephen Grant
3 years ago
The team are very friendly and very helpful and willing to help with support when asked and when needed
by Liam Sloan
3 years ago
Very happy with the service from BR.
They always go above and beyond and I strongly recommend them as a company to work with as a broadcast partner.
by Geoff Rogers
3 years ago
You have a brilliant responsive team. The support is top tier for instance when the servers are down, I'm notified in good time and it doesn't take too long to have an issue resolved.
by Herman Ngigi
3 years ago
For anyone in the broadcasting industry they are simply a brilliant company to deal with, known them for a good number of years, can't fault them, they really know their stuff.
Helpful & knowledgeable staff who go the extra mile for the customers.
by Pete Mills
3 years ago
Broadcast Radio have helped me transition from a typical technical Muppet presenter to a half decent audio producer of live stream and recorded radio. They were very patient helping me set up the original Streambox to broadcast…
Show More
Broadcast Radio have helped me transition from a typical technical Muppet presenter to a half decent audio producer of live stream and recorded radio.
They were very patient helping me set up the original Streambox to broadcast live football and cricket and then move to the software encoder. When the 1st Streambox failed ; they replaced it no bother .
Real people on the end of the phone to help kill a pre show panic . Just what you need to get you on air and keep you broadcasting .
Colin Ryde
Radio Cherwell
Oxford City Radio
& Regular contributor to BBC Radio Oxford Sport
by Colin Ryde
3 years ago
Dealt with our enquiry promptly and offered a range of training options to suit our needs as a small hospital radio station. We were kept updated on changes of training dates. Professional service.
by Radio Halton
3 years ago
I was searching for an app company to work with and I came across broadcast radio Ltd and my experience of this company has been amazing from speaking to the team on the phone to communication in emails have been absolutely…
Show More
I was searching for an app company to work with and I came across broadcast radio Ltd and my experience of this company has been amazing from speaking to the team on the phone to communication in emails have been absolutely amazing plus the fact they keep you informed about what is happening with the app development plus everyone at broadcast radio Ltd it's really helpful when it comes to answering questions and much much more you should all be very proud of yourselves great work all round keep it up
by Liam Sloan
3 years ago
Brilliant customer service. Thanks again!
by Ben @ BRG
3 years ago
Excellent staff, A great help, we've been setting up a studio from scratch, their technical knowledge is second to none, I have no hesitation in recommending Broadcast Radio. They're awesome.
by Mark Hitchings
3 years ago
Cannot fault Broadcast Radio - honestly a radio station’s best friend!
by West Wolds Radio
3 years ago
An excellent service, with professional advice from knowledgable experts. The whole process from start to finish was effortless and they understood our needs and what we were trying to achieve.
by Chian Gatewood
3 years ago
Fast and direct access to the team. Thanks!
by Reto Wettstein
3 years ago
The team at Broadcast Radio have always been extremely helpful and supportive. They go above and beyond with technical support, account management, and create innovative new ways of using playout systems to help us make great…
Show More
The team at Broadcast Radio have always been extremely helpful and supportive. They go above and beyond with technical support, account management, and create innovative new ways of using playout systems to help us make great radio for our audience and training our students for the wider industry.
by Ryan Jones
3 years ago
quick and professional and on hand to answer any questions.
by David Holt
3 years ago
My words to describe Broadcast Radio. Simple the Best! The support given by a very dedicated team. Is the best I have ever had the pleasure to work with. I personally am in late mature years and registered Disabled. Each…
Show More
My words to describe Broadcast Radio. Simple the Best!
The support given by a very dedicated team. Is the best I have ever had the pleasure to work with. I personally am in late mature years and registered Disabled. Each member gave me great patience. And the Myriad product. I have worked with many others in the past 30 years. and nothing is close to the versitivity of Myriad.
by Mike Gooch
3 years ago
The folks at Broadcast Radio always respond quickly with real solutions. Always very friendly and helpful!
by Gregg Garcia
3 years ago
Awesome to work with an excellent value for money. They could not be more helpful and we look forward to working together in the future with more of our school customers
by Stuart Brown
3 years ago
Great Service. Very helpful and knowledgeable.
by Mark Hitchings
3 years ago
All round great service and support from the team!
by Sone Palda
3 years ago
SourceFM have recently taken on the BR app. I have to say, that all the people involved in the process were great... could not have been more helpful. The app itself is a massive asset to the radio station, and we see it…
Show More
SourceFM have recently taken on the BR app. I have to say, that all the people involved in the process were great... could not have been more helpful. The app itself is a massive asset to the radio station, and we see it extending our listenership and making us a lot more professional. The BR team have always been there when we have reached out to them for Myriad questions. Myriad is a brilliant piece of software, very well written and very well supported. So glad we went with these guys!
by Simon Neild
3 years ago
A friendly and helpful team who always go the extra mile to help out with any questions or problems, mostly. I've always loved using Myriad for it's intuitive layout and operating system which makes it great to use and a…
Show More
A friendly and helpful team who always go the extra mile to help out with any questions or problems, mostly. I've always loved using Myriad for it's intuitive layout and operating system which makes it great to use and a solid platform. Easy to navigate and use as well as empowering the presenter/producer/journalist and keeping the wonder of wireless fun and exciting.
by Jamie Crick
3 years ago
Very helpful I’ve learnt a lot from the team many thanks
by Brian Winstanley
3 years ago
It has not been a totally positive experience buying an AEQ product as a reseller, it would have been helpful to have a delivery charge included when we asked about pricing
by Andrew Hingley
3 years ago
Great product. Always top class service and attention to detail.
by Ross MacFadyen
3 years ago
Excellent service, Helen sorted our account and Lee is always on hand to help, thanks to all!
by Mark Ward
3 years ago
Still the best guys in the business. For service and support on the leading UK Radio Automation Software.
by Phil Furnival
3 years ago
Andrew explained everything perfectly, made sure we understood everything and was very flexible and friendly.
by Sarah Rimmer
3 years ago
Superb organisation. Great software, great customer support.
by Will Dunn
3 years ago
Offered loads of options for me to go through in order to set up a home studio and now have exactly what I want. Worth it
by Tom Paine
3 years ago
I have always received the best service from Broadcast Radio Ltd - they are always on the ball with everything, really good customer service and efficiency with payments and products. Helen Webster is great!!
by Tav Juttla
3 years ago
Always helpful and a pleasure to work with. we recently ordered an upgrade for our systems and the team were extremely helpful in ensuring that everything was up and running quickly.
by Radio Sangam
3 years ago
I have always found the team at BR always extremely helpful and quick to answer queries. Great people to deal with!
by Mark Burgess
3 years ago
Good friendly helpful staff, server arrived in good order. Only criticism is the time it took to get here. (Probably not Broadcast Radio fault.)
by Peter Fraser
3 years ago
I have worked with Broadcast radio for more than 10 years. I've always found the products work well and do exactly what they say on the box and more... The pricing for organizations such as mine has been very reasonable and…
Show More
I have worked with Broadcast radio for more than 10 years. I've always found the products work well and do exactly what they say on the box and more... The pricing for organizations such as mine has been very reasonable and the support first rate. Nothing is too much trouble and the engineers have always managed to sort out any problems or answer difficult questions. Come the Covid crisis, the speed at which they innovated and produced a product to allow seamless remote live broadcasting was most impressive. I believe they beat the opposition into the ground with this. I would unhesitatingly recommend this company to any broadcaster needing software to run their radio station.
by Geoff Rogers
3 years ago
Good service
by James Clark
3 years ago
Excellent service from the BR team, once again!
by lee thomas
3 years ago
Great service and advice
by Alan Humphreys
3 years ago
I have to say that the Myriad playout system knocks spots off others out there. The ease of use and the 'kind on the eyes' layout makes it even better. The support team is always there to help in a fast and efficient time,…
Show More
I have to say that the Myriad playout system knocks spots off others out there. The ease of use and the 'kind on the eyes' layout makes it even better. The support team is always there to help in a fast and efficient time, not like the others where you have to wait for hours or even days. Myriad is beyond doubt the best radio playout system on the market, backed up with a 100% support system. Keep up the good work.
by Ian Oogly
3 years ago
The Myriad playout system is a great playout system. Broadcast Radio's technical backup service is fantastic and helped our radio station move forward with all the latest tech. Sands Radio highly recommends Broadcast Radio.
by Sands Radio
3 years ago
Honest, friendly people with an 'above and beyond' attitude to customer service
by Andy Marlor
3 years ago
First time using your service, no issues at all brilliant. Highly recommended.
by Alex
3 years ago
Informative friendly good service
by Darren Moore
3 years ago
Really helpful and patient. Billy was so good at answering all our questions, can't rate the experience higher!
by Suzy Lee
3 years ago
Great team, fast efficient and super helpful!
by Darren Shortt
3 years ago
Fantastic response to our initial enquiry and fantastic setup! Incredible support also available. Very easy process to get setup and affordable to our current requirements. Billy was fantastic in explaining the costs and…
Show More
Fantastic response to our initial enquiry and fantastic setup! Incredible support also available. Very easy process to get setup and affordable to our current requirements. Billy was fantastic in explaining the costs and the detailed quote ensured we was able to see if everything we needed was included :)
Thanks Team BR :-)
From the team at MixUp FM
by Daniel Perry
3 years ago
Good customer service, very complex product... need some more time to understand it fully.
by Jakub Nowak
