3 years ago
Professional Service. Good Result. Collaborative design process.
by Paul Howland
3 years ago
The engineer who repaired our central heating boiler was very knowledgeable and was able to diagnose the problem that had been missed by another engineer (not ECS) earlier in the year when carrying out an annual servicing.
by Ken Coburn
3 years ago
Temperature -7' C. and our old gas boiler failed! ECS came and worked tirelessly to source a replacement boiler and worked all day Saturday to install it and did not leave until the radiators were hot.
by Mrs Gilbertson
3 years ago
Always SO helpful and efficient with us. The best there is :)
by Jessica Kok
3 years ago
Excellent service, booking, invoicing nothing we can fault or have expected any better, very pleased and defiinitely repeat customers
by Barbara Sellers
3 years ago
Recently had Ross and his team fit air conditioning at my house, and I would highly recommend ECS. Not only was it cheaper than I expected, they had the whole job done in a morning. Can’t fault these guys, absolutely brilliant.
by Damo Wellman
3 years ago
Excellent company, fast reply to emails. All work carried out efficiently no mess. Have carried out two separate jobs for us. Would recommend with no hesitation. All staff are very curtious. DV
by Deborah Vass
3 years ago
It’s good to support a local company. Job well done thank you.
by Lyn
3 years ago
Arrived on time. Despite unforeseen problems pressed on, completed the work to the agreed timescale, price and to the original estimate. I'd recommend them and certainly use again.
by Peter Lewis
3 years ago
Great service, communication and helpfulness. Would definitely recommend ECS and will use again for our heat source pump.
by Claire L
3 years ago
Highly recommend Ross and his team who installed an Air Source Hear Pump at our home. Their quotation was detailed and comprehensive and we felt very confident in the advice we were given. His team arrived on time and as…
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Highly recommend Ross and his team who installed an Air Source Hear Pump at our home. Their quotation was detailed and comprehensive and we felt very confident in the advice we were given. His team arrived on time and as agreed, and quietly and efficiently worked every day to complete the job on time. Nathan appeared very knowledgeable and found solutions where there might have been difficulties. It was not easy to schedule the work for our required timings, given staff sickness with Coronavirus but we were very pleased that it was achieved. Thanks to Ross and his team.
by Nigel Croney
3 years ago
Very reliable service, and leaves the house clean and tidy after any work done
by Gillian Nicholson
3 years ago
Boiler install by Professionals. The team were Courteous, timely and organised. I couldnt fault them in any way.
by Justin Beardsall
3 years ago
New Air source Heat pump. From start to finish the process of getting the quote to the installation was very good. The inspection went well, listened to what i wanted, they said what they required for the quote and the quote…
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New Air source Heat pump.
From start to finish the process of getting the quote to the installation was very good. The inspection went well, listened to what i wanted, they said what they required for the quote and the quote arrived when they said it would, and it was competitive. They gave an expected start date for the works to be started and a duration. The start date was delayed a couple of times but once started everything was done within the timescale that they had set. The staff were friendly, laid down floor covering to protect the floor and they tidied up the mess they had created at the end of each day. They listened to any concerns i had and worked around them. They assisted in the government claims process. I was very pleased with the whole process.
by Richard Turner
3 years ago
Very helpful and excellent knowledge. First class service.
by Steven Murrell
3 years ago
Great service, quick efficient and sorted out our boiler - would definitely use again
by Kay Tomlinson
3 years ago
We were very happy with our service and will definitely use ECS for all our plumbing requirements in the future
by Veida Walker
3 years ago
Quick excellent service.
by Kevin Kieran
3 years ago
ECS service my gas central heating boiler and fire every year and its engineers are always efficient, tidy and courteous. I consider ECS to be superior to other companies I have used and have no hesitation in recommending the company.
by Carol Pope
3 years ago
ECS were quick to respond and kept all their appointments completing the work in a professional fashion.
by Roger Joel
3 years ago
In the couple of recent experiences with the ECS team I have been nothing but impressed. Right from the start the scheduling was efficient and flexible. And then with re-scheduling for a part that needed to be ordered, I…
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In the couple of recent experiences with the ECS team I have been nothing but impressed. Right from the start the scheduling was efficient and flexible. And then with re-scheduling for a part that needed to be ordered, I felt like I wasn't left waiting - very responsive.
The engineer was incredibly helpful - talked me through the issue and resolution, but also was happy to work around my schedule when it came to getting the spare part.
In all a great experience - I can highly recommend ECS.
by David Hunter
3 years ago
We are fairly new to Alresford and very pleased with the generally friendly atmosphere of the townsfolk and it is especially comforting to know that local services such as yours are efficient, reasonably priced and delivered with the same bonhomie🙂
by Jeremy Wells
3 years ago
Friendly staff helpful at all times. Replaced a boiler for my mother and subsequently replaced the leaking pipework. All the work performed with the minimum of disruption and all very neat and tidy.
by Barry Soames
3 years ago
Quick efficient and friendly team
by Mark Bartlett
3 years ago
Very happy with my new boiler and new bathroom, highly recommended.
by Caroline
3 years ago
Have used ECS previously for 2 other jobs. Very efficient. Getting our boiler changed in the next couple of months
by Matthew Hicks
3 years ago
Updated at all the times on arrival, problems, costs. Could not have be treated better.
by Bruce Adam
3 years ago
Excellent service all round
by Susie Breare
3 years ago
ECS have become our go-to plumber. They are prompt professional and always responsive, from the initial telephone contact through to completion of the job.
by Barbara Ellis
3 years ago
I am very pleased with the new air source heating system that you have installed for me. The quote was comprehensive and you have delivered the installation fully in accordance with this. Thank you for the excellent work…
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I am very pleased with the new air source heating system that you have installed for me. The quote was comprehensive and you have delivered the installation fully in accordance with this.
Thank you for the excellent work that Nathan and Jordan did. I was so impressed by the standard of their workmanship and their courtesy, it was a pleasure to have them in my home, they are clearly very skilled plumbers, and such nice guys.
And finally I am very pleased to confirm that the ASHP is heating our home nicely.
by Steven Clarkson
3 years ago
Good, reliable, tidy and pleasant! What more can I say!?
by Lady Amherst
3 years ago
ECS recently stepped up to the challenge of installing a new boiler, unvented cylinder, radiators and a complete upgrade to the heating system in our older style property. We were so pleased with the professional service…
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ECS recently stepped up to the challenge of installing a new boiler, unvented cylinder, radiators and a complete upgrade to the heating system in our older style property. We were so pleased with the professional service received from the initial site visit to assess and discuss our needs, through to completion of such a quality installation. Ross, Chris and Alex were always punctual, friendly and left things tidy each day to ensure the minimum of disruption for us. We wouldn't hesitate to use ECS again and can thoroughly recommend them to anyone looking for a reliable and professional service.
by Angela Gander
3 years ago
Always proactive, extremely reliable and consistently get the job done to a high standard. Always recommended.
by Ryan Perryman
3 years ago
on time quick and efficient.
by Theo Mezger
3 years ago
ECS “delivered the goods” promptly and efficiently as always. Thomas was really helpful, and dealt with our problem properly and courteously. We are so lucky to have ECS on our doorstep.
by Phil Collins
3 years ago
In a day when it is so difficult to speak to a real person over the phone ehen you need help and advice I can whole heartedly say the Customer Service provided by ECS is OUTSTANDING. Help and advice was provided immediately.…
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In a day when it is so difficult to speak to a real person over the phone ehen you need help and advice I can whole heartedly say the Customer Service provided by ECS is OUTSTANDING. Help and advice was provided immediately. It's very impressive. Workmanship is excellent delivered by trained friendly engineers who work in thorough, tidy and clean fashion. Well done ECS.
by Lyn Porter
4 years ago
I was delighted with the efficient installation of my new boiler by Ross and his team. They have done an excellent job and were punctual, courteous and tidy, and worked very hard to get the job done on time. Well done ECS!
by Veryan Milne-Home
4 years ago
Help full quick tidy efficient and very pleasant.
by Jane Rowe
4 years ago
Thorough survey prior to doing the water softener install, answered all my questions. Work was carried out efficiently, plumber explained what he was doing, and softener working beautifully.
by J W
4 years ago
We had our old oil boiler replaced by a new air source pump and so far found ECS to be very good. They are efficient and tidy and always let us know what to expect and where they would be working. I would certainly recommend.
by Adele Gil-Rodriguez
4 years ago
Very friendly helpful staff. Efficient, on time and an all round great service. Thank you!
by Jenny Collins
4 years ago
Seamless install of our air source heat pump, very friendly and professional company.
by Richard Palfrey
4 years ago
Impressive service. Personnel arrived on time; a text had already notified me they were on their way. Smartly dressed, solutions orientated, engineers explain what they were doing and carried the work in timely and tidy manner.…
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Impressive service. Personnel arrived on time; a text had already notified me they were on their way. Smartly dressed, solutions orientated, engineers explain what they were doing and carried the work in timely and tidy manner. A professional high quality service that I would recommend and for sure use again.
by Richard Hesk
4 years ago
Really pleased with the service from ECS both in terms of reaction time and cost
by Ian Cox
4 years ago
Amazing service from start to finish. Very professional would highly recommend and will definitely be using again for all our plumping and boiler repairs and services needed in the future, wouldn’t use anyone else now.
by Janine Muller
4 years ago
Prompt service, identifying leaks on underfloor heating system and fixing them.
by Anne Stubbings
4 years ago
I was very impressed by the recent work,1st time calling a local plumber ie fixing my Aqualisa digital shower. Quote was received very promptly as advised same day . Never had that before form any other local plumbers. Customer…
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I was very impressed by the recent work,1st time calling a local plumber ie fixing my Aqualisa digital shower.
Quote was received very promptly as advised same day . Never had that before form any other local plumbers. Customer service was excellent, as in explaining what and to be done & why . can't fault service and will definitely contact ECS again for future plumbing requirements.
by Rachel Wood
4 years ago
An Excellent and efficient service, with professional installers that think out of the box in a tidy, considerate way and all at at a reasonable cost.
by Neil Burman
4 years ago
Very polite, friendly and courteous front of office staff and a quick and efficient plumbing/heating service. I am a landlord so find it really helpful that they send me pictures of the issues that tenants have raised and…
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Very polite, friendly and courteous front of office staff and a quick and efficient plumbing/heating service. I am a landlord so find it really helpful that they send me pictures of the issues that tenants have raised and they are quick to respond. I have used ECS for both larger and smaller jobs and like their professionalism and customer service.
by Lisa
4 years ago
Quick and good service at a competitive price.
by Michael Downey
