a year ago
Needed a hot water cylinder replaced urgently after it developed a leak. ECS came out promptly, completed the replacement very efficiently, including asking about positioning of overflow pipe rather than just doing it and…
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Needed a hot water cylinder replaced urgently after it developed a leak. ECS came out promptly, completed the replacement very efficiently, including asking about positioning of overflow pipe rather than just doing it and telling us afterwards, and after completing the install they cleaned up completely before leaving
by Gary Willis
a year ago
Easy to book.
Friendly, experienced plumbers.
Arrived on time with text message on the morning of appointment.
Fully informed of work needed.
Area left clean and tidy.
by Melanie Alexander
a year ago
When our gas boiler had to be unexpectedly condemned, Ross and the ECS team not only sent a second engineer to double-check the Carbon Monoxide readings but also turned around a heat pump installation in double-quick time.…
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When our gas boiler had to be unexpectedly condemned, Ross and the ECS team not only sent a second engineer to double-check the Carbon Monoxide readings but also turned around a heat pump installation in double-quick time.
We had a number of their engineers in our house (at one point there were 4 ECS vans parked outside!) and all of them were excellent.
Thank you to everyone at ECS who helped us to have a warm house again! We are very pleased with our new heat pump!
by Robert Hudd
a year ago
ECS (Ross Easton) gave me a very competitive quote for the work that involved removing an old water heater and installing and plumbing in a new water heater. The work was carried out efficiently by Jason Sadler and his team…
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ECS (Ross Easton) gave me a very competitive quote for the work that involved removing an old water heater and installing and plumbing in a new water heater. The work was carried out efficiently by Jason Sadler and his team on the day and at the time arranged two months before. The work has been completed entirely satisfactorily and very tidily. All in all, a most impressive performance,
by Anon
a year ago
ecs are very attentive and efficient in services
by David Nobes
a year ago
Very friendly and excellent work. Even fixed our outside tap without being asked!
by James Hallett
2 years ago
ECS carried out a service on my Vaillant Boiler and heating at a quoted cost of £139. They recommended a replacement of the Magna filter and the Heating Pump and a complete flush-through of the radiator system at a quoted…
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ECS carried out a service on my Vaillant Boiler and heating at a quoted cost of £139. They recommended a replacement of the Magna filter and the Heating Pump and a complete flush-through of the radiator system at a quoted cost of £1,231. The latter operation was carried out. The resultant heating cost savings have been significant. To achieve the same results my heating temperature is now set at 15 or 17 instead of 22 and my radiators are set to 3 instead of 5. While the cost was significant, the short and long term savings will more than compensate for the outlay. Full Job Reports and Receipts were e-mailed to me by the end of each day on which work was carried out. This is the first time I have used ECS and I would recommend them as a thoroughly professional and efficient organization.
by Michael Phillips
2 years ago
Very professional and reliable and easy communications.
First class
by Simon Richards
2 years ago
We had a combi boiler fitted and the engineers were excellent, reliable and very knowledgeable they worked tidy and cleared away all the rubbish I would definitely recommend them
by Steve Dexter
2 years ago
Everything was very professional
by Roger Booth
2 years ago
We have used ESC Plumbing on numerous occasions over the last year mainly for emergency issues. They have responded immediately even at very antisocial times and have provided a high quality, efficient and very friendly service.…
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We have used ESC Plumbing on numerous occasions over the last year mainly for emergency issues. They have responded immediately even at very antisocial times and have provided a high quality, efficient and very friendly service. Each of their plumbers we have encountered has been very knowledgeable, pleasant and helpful. We have now asked them to install new bathrooms at our house as we understand they also provide this service and we trust their workmanship and standards.
by Neil Thomas
2 years ago
Very happy with the execution of the whole process, from analysis of problem, quotation/estimate, appearance and knowledge of operative, works planning and procedure.
by Stan Pugh
2 years ago
Timely and efficient service and subsequent replacement of worn boilers parts.
by Andrew Frearson
2 years ago
The tiling in our bathroom was excellently done, lovely tiler, would highly recommend.
by Samantha Perkin
2 years ago
Always very prompt and super helpful- would definitely recommend.
by Melanie Forrester
2 years ago
ECS was recommended to us by a company who regularly used them as part of their installation work. They are not the cheapest, but plumbing really is an area where you get what you pay for, so we felt it was worth it. They…
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ECS was recommended to us by a company who regularly used them as part of their installation work. They are not the cheapest, but plumbing really is an area where you get what you pay for, so we felt it was worth it. They are highly efficient, from their quick responses to emails and efficient quoting to their tracking message system, which lets you see how far away they are before arrival. Our designated plumber Sean did an excellent job of installing our bathroom pipework and appliances, and both he and his occasional partner Nathan were always willing to go that extra mile. We would be very confident in recommending the company to others.
by Mark Adams
2 years ago
ECS did a fantastic job installing Air Conditioning for us recently. I really rate ECS's professional approach to business and for looking after their customers well. I recommend ECS very highly and will not hesitate to use them again.
by Mr Davis
2 years ago
A five star service provided
by Tracy Mitchell
2 years ago
Great service. Friendly and very capable team. Neat work. First rate.
by Richard Wright
2 years ago
I have used ECS a few times now and each time they are efficient and courteous. On the last occasion, I had to call them out urgently and they were able to come next day and resolve the problem. Fully recommend their service.
by David Savage
2 years ago
Professional Service. Good Result. Collaborative design process.
by Paul Howland
2 years ago
The engineer who repaired our central heating boiler was very knowledgeable and was able to diagnose the problem that had been missed by another engineer (not ECS) earlier in the year when carrying out an annual servicing.
by Ken Coburn
2 years ago
Temperature -7' C. and our old gas boiler failed! ECS came and worked tirelessly to source a replacement boiler and worked all day Saturday to install it and did not leave until the radiators were hot.
by Mrs Gilbertson
2 years ago
Always SO helpful and efficient with us. The best there is :)
by Jessica Kok
2 years ago
Excellent service, booking, invoicing nothing we can fault or have expected any better, very pleased and defiinitely repeat customers
by Barbara Sellers
2 years ago
Recently had Ross and his team fit air conditioning at my house, and I would highly recommend ECS. Not only was it cheaper than I expected, they had the whole job done in a morning. Can’t fault these guys, absolutely brilliant.
by Damo Wellman
2 years ago
Excellent company, fast reply to emails. All work carried out efficiently no mess. Have carried out two separate jobs for us. Would recommend with no hesitation. All staff are very curtious. DV
by Deborah Vass
2 years ago
It’s good to support a local company. Job well done thank you.
by Lyn
2 years ago
Arrived on time. Despite unforeseen problems pressed on, completed the work to the agreed timescale, price and to the original estimate. I'd recommend them and certainly use again.
by Peter Lewis
2 years ago
Great service, communication and helpfulness. Would definitely recommend ECS and will use again for our heat source pump.
by Claire L
2 years ago
Highly recommend Ross and his team who installed an Air Source Hear Pump at our home. Their quotation was detailed and comprehensive and we felt very confident in the advice we were given. His team arrived on time and as…
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Highly recommend Ross and his team who installed an Air Source Hear Pump at our home. Their quotation was detailed and comprehensive and we felt very confident in the advice we were given. His team arrived on time and as agreed, and quietly and efficiently worked every day to complete the job on time. Nathan appeared very knowledgeable and found solutions where there might have been difficulties. It was not easy to schedule the work for our required timings, given staff sickness with Coronavirus but we were very pleased that it was achieved. Thanks to Ross and his team.
by Nigel Croney
2 years ago
Very reliable service, and leaves the house clean and tidy after any work done
by Gillian Nicholson
2 years ago
Boiler install by Professionals. The team were Courteous, timely and organised. I couldnt fault them in any way.
by Justin Beardsall
2 years ago
New Air source Heat pump. From start to finish the process of getting the quote to the installation was very good. The inspection went well, listened to what i wanted, they said what they required for the quote and the quote…
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New Air source Heat pump.
From start to finish the process of getting the quote to the installation was very good. The inspection went well, listened to what i wanted, they said what they required for the quote and the quote arrived when they said it would, and it was competitive. They gave an expected start date for the works to be started and a duration. The start date was delayed a couple of times but once started everything was done within the timescale that they had set. The staff were friendly, laid down floor covering to protect the floor and they tidied up the mess they had created at the end of each day. They listened to any concerns i had and worked around them. They assisted in the government claims process. I was very pleased with the whole process.
by Richard Turner
2 years ago
Very helpful and excellent knowledge. First class service.
by Steven Murrell
2 years ago
Great service, quick efficient and sorted out our boiler - would definitely use again
by Kay Tomlinson
2 years ago
We were very happy with our service and will definitely use ECS for all our plumbing requirements in the future
by Veida Walker
2 years ago
Quick excellent service.
by Kevin Kieran
2 years ago
ECS service my gas central heating boiler and fire every year and its engineers are always efficient, tidy and courteous. I consider ECS to be superior to other companies I have used and have no hesitation in recommending the company.
by Carol Pope
2 years ago
ECS were quick to respond and kept all their appointments completing the work in a professional fashion.
by Roger Joel
2 years ago
In the couple of recent experiences with the ECS team I have been nothing but impressed. Right from the start the scheduling was efficient and flexible. And then with re-scheduling for a part that needed to be ordered, I…
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In the couple of recent experiences with the ECS team I have been nothing but impressed. Right from the start the scheduling was efficient and flexible. And then with re-scheduling for a part that needed to be ordered, I felt like I wasn't left waiting - very responsive.
The engineer was incredibly helpful - talked me through the issue and resolution, but also was happy to work around my schedule when it came to getting the spare part.
In all a great experience - I can highly recommend ECS.
by David Hunter
2 years ago
We are fairly new to Alresford and very pleased with the generally friendly atmosphere of the townsfolk and it is especially comforting to know that local services such as yours are efficient, reasonably priced and delivered with the same bonhomie🙂
by Jeremy Wells
2 years ago
Friendly staff helpful at all times. Replaced a boiler for my mother and subsequently replaced the leaking pipework. All the work performed with the minimum of disruption and all very neat and tidy.
by Barry Soames
2 years ago
Quick efficient and friendly team
by Mark Bartlett
2 years ago
Very happy with my new boiler and new bathroom, highly recommended.
by Caroline
2 years ago
Have used ECS previously for 2 other jobs. Very efficient. Getting our boiler changed in the next couple of months
by Matthew Hicks
2 years ago
Updated at all the times on arrival, problems, costs. Could not have be treated better.
by Bruce Adam
2 years ago
Excellent service all round
by Susie Breare
2 years ago
ECS have become our go-to plumber. They are prompt professional and always responsive, from the initial telephone contact through to completion of the job.
by Barbara Ellis
2 years ago
I am very pleased with the new air source heating system that you have installed for me. The quote was comprehensive and you have delivered the installation fully in accordance with this. Thank you for the excellent work…
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I am very pleased with the new air source heating system that you have installed for me. The quote was comprehensive and you have delivered the installation fully in accordance with this.
Thank you for the excellent work that Nathan and Jordan did. I was so impressed by the standard of their workmanship and their courtesy, it was a pleasure to have them in my home, they are clearly very skilled plumbers, and such nice guys.
And finally I am very pleased to confirm that the ASHP is heating our home nicely.
by Steven Clarkson
