4 years ago
WHP provided great service and communication when we needed a new heat pump in a rental property. They went out of there way to help us move the old unit etc I would highly recommend there services.
by Cathy Webster
4 years ago
From the first phone call enquiring about a quote, through to Conrad turning up within a couple of days and giving good clear options, photos of what unit would look like etc, to completion of installation. Very happy and impressed with the service.
by Tracee Berry
4 years ago
We recently had our heatpump installed using Waikato Heatpumps. They were A+ service from first contact to the end of the job. Fast, efficient and all around a pleasure to work with. Would highly recommend them for anyone…
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We recently had our heatpump installed using Waikato Heatpumps. They were A+ service from first contact to the end of the job. Fast, efficient and all around a pleasure to work with. Would highly recommend them for anyone looking to get heatpumps installed. Would definitely be using them in the future and referring them to friends and family.
by Alesha Kaka
4 years ago
Great work
On time install for Heatpump
Very tidy work
by Avni Patel
4 years ago
Great service and communication from start to finish. We had a ducted aircon unit fitted and they did a stellar job. We are pleased with the service and happy to recommend them. Thanks so much for providing a healthy and warm home for our family.
by Cari Emslie
4 years ago
Great team of people. Would definitely recommend.
by Linda Deane
4 years ago
Great service and communication. Only a couple of weeks between quote and install and we're really happy with everything. Would definitely recommend.
by Dawn Stewart
4 years ago
WHP came up with a fantastic ducted heating solution for home. Excellent service and can’t recommend them highly enough.
by Mandy & Rhys Weyburne
4 years ago
Fantastic service from start to finish. Very professional and easy to deal with.
So pleased with our heatpumps. Highly recommend this company
by Gabriel and John Gibson
4 years ago
Everyone was easy to deal with, simple, straightforward. The installer was super lovely and accomodating towards our dogs which was great. Everything works well and looks great. No more cold mornings!!
by Erica Hilton
4 years ago
Our consultant was excellent when they came out to measure up and quote for a heatpump. They answered all our questions and helped us come up with the most cost and heat efficient option for our home. We are so excited for…
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Our consultant was excellent when they came out to measure up and quote for a heatpump. They answered all our questions and helped us come up with the most cost and heat efficient option for our home. We are so excited for our install in 2 days! The admin team was just as helpful and friendly. We are big fans of WHP!
by Anna Dobbs
4 years ago
Awesome experience with WHP through Conrad. We're really happy with our new heating.
by Jordan Holmes
4 years ago
We are very happy with our new system.
Thank you very much
by Wayne Treymane
4 years ago
We had an extremely positive experience with WHP and now having 5 of their pumps installed have had great fast service and no issues.
Would definitely recommend them.
by Liz Clarke
4 years ago
Had a bit of a wait until heatpump fitted, but all good.
by John & Mary Cubitt
4 years ago
Friendly and quick
by Natasha Mitchell
4 years ago
job well done !! works well
by Neil Lawrence
4 years ago
So far so good. Delivered on what they said they would.
by Stefan Goldwater
4 years ago
Excellent service from day one. Can’t believe how quick everything was organised. Looking forward to a trouble free installation next month.
by Russell Wilson
4 years ago
Helpful, friendly and quick, highly recommend
by Doug Crawford
4 years ago
Provide quotes within a very timely manner. Always happy to answer questions. Strive to work with us to complete jobs or to start as close to the start date as possible. Phoned with a disconnection and it was done within…
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Provide quotes within a very timely manner.
Always happy to answer questions.
Strive to work with us to complete jobs or to start as close to the start date as possible.
Phoned with a disconnection and it was done within a few days - amazing service!
Very excited to be working alongside a great team.
by Kylie Bill
4 years ago
Excellent service from initial quote to follow up and installation of the heatpump. Very professional and reliable. High recommend WHP .
by Carrie & Bert Rauber
4 years ago
Thank you for everything during our recent experience with your company, the whole process was easy, seamless and completed professionally and in a timely manner.
We are thrilled with our new heat pumps.
Thank you.
Jill and Nigel
by Jill & Nigel Fennell
4 years ago
Very responsive, good communication, and they get the job done.
by Jonno Hill
4 years ago
Great information On time and answered all questions we had Highly recommended
by Teena and Kelven Smith
4 years ago
Brilliant service and very helpful.
by Marlene Hassall
4 years ago
A quick response and quote
by Gulab Bilimoria
4 years ago
Excellent service.
Pleasure to deal with.
by Linsay Box
4 years ago
Fantastic service, excellent products. Would highly recommend this company.
by Sean Cuthriss
4 years ago
Great communication and easy to deal with, the whole process was quick and went smoothly and we love the new heatpump
by Stephanie
4 years ago
Awesome team great to deal with got the job done quick and smart
by Jonesy's Hamilton
4 years ago
Top service from 1st phonecall to install. We'll done team.
by Peter Gatenby
4 years ago
Pumps when in well and work fantastic. Only complaint would be is that I can't use the wifi feature of the pumps because the boxes were taken away and they had the wifi info. Not a biggie but something to watch out for if you really care about that.
by Mark Hazell
4 years ago
Great job, done on time and at a fair price.
by Peter Southwick
4 years ago
We use Waikato heatpumps (WHP Group Ltd) for all our air con work, they put in around 10 units a year for us, we use them because they have great service and an awesome team, they are always willing to go the extra mile. Thanks guys
by Precision Built
4 years ago
Conrad was awesome, super friendly and made the process super easy. The fact that he took the time to listen to our needs and even remembered our sons name to add to the quote was the kicker. Thanks again!
by Claire Deakin
4 years ago
Very timely service, great value!
by Tim Clarke
4 years ago
Great and prompt service.
Very pleased with the outcome
Thank you Waikato Heatpump!
by Bau Williams
4 years ago
Great and prompt service.
Very pleased with the outcome
Thank you Waikato Heatpump!
by Bau Williams
4 years ago
Apart from the need to check that you had received the deposit every thing else has gone according to plan. Your staff member who came to look at the problems of existing set-up, and advised the replacement with a new heat…
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Apart from the need to check that you had received the deposit every thing else has gone according to plan. Your staff member who came to look at the problems of existing set-up, and advised the replacement with a new heat pump, gave a good assessment of the situation and was very pleasant to deal with. The long delay from ordering to installing is due to factors beyond your control.
by Keith Storey
4 years ago
Tennant very happy with the product and excellent service with the installation. I must also say I was very happy with all communication and found Lisa very efficient and friendly.
by Carol Whyte
4 years ago
After a good start and efficient quoting system the wheels fell off when the HP failed to arrive on the truck. This led to a hastily change of HP model and a delay in installation. I would say that the team managed to get…
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After a good start and efficient quoting system the wheels fell off when the HP failed to arrive on the truck. This led to a hastily change of HP model and a delay in installation. I would say that the team managed to get the HP installed in the nick of time before the house was being staged for sale. Well done team. I had my doubts that you would do it but you came up trumps in the end.
by Sherry Chrisp
5 years ago
Excellent installers, took the time to consult with me to find the best solution. High quality product, very pleased, our home is now warm. Thank you.
by Lorri Potts
5 years ago
Awesome friendly service from a knowledgeable team. I will always recommend Waikato Heatpumps to people.
by Lycinda Lett
5 years ago
Very accommodating re the placement of units and great advice!
by Brad Sayer
5 years ago
Dom was very knowledgeable about product and willing to work around the aesthetics and how it can fit in our existing home when installation wasn’t straight forward. Great installation team too! Loving the look of the lounge…
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Dom was very knowledgeable about product and willing to work around the aesthetics and how it can fit in our existing home when installation wasn’t straight forward. Great installation team too! Loving the look of the lounge vents. Very happy with end result. Thanks!
by Jason & Donna Hayde
5 years ago
Great to deal with and went above and beyond expectations. Thanks!
by Craig Annandale
5 years ago
Quick quote, installation was good.
by Wai Champ
5 years ago
Excellent service, went above and beyond to install the product before Christmas. The team were all friendly and left the place very tidy. Excellent quality product and excellent price. Dom knows the product well and has…
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Excellent service, went above and beyond to install the product before Christmas. The team were all friendly and left the place very tidy. Excellent quality product and excellent price. Dom knows the product well and has a knowledgeable team. Only recently installed so I can't comment on after install service, but very impressed and would highly recommend.
by Kim Barnes
5 years ago
Great service and good prices
by Hazam