5 years ago
Excellent knowledge regarding the wood heater we were after. The only downfall was the organization of getting the electrical point installed, with multiple appointments required.
by Dale Crook
5 years ago
Excellent professional & efficient service from start to finish . Great advice & explanation re options without being pushy. Really grateful for Zac,s understanding of our specific needs . Very impressed & would recommend to others
by Denise & Kerry Clement
5 years ago
Great service and on time with install , good job done and very happy .
by Ben Groenheide
5 years ago
I dealt with Chris from Hearth House from my first enquiry and he was very helpful. Chris kept in touch through all the planning and the aircon was installed without problems. Very happy.
by Judi Gibbs
5 years ago
Living out of state Chris was easy to deal with and we organise everything by email. Great
by Lynette Hopkins
5 years ago
Thanks to Zac for providing excellent service in assisting us choose heating for our new house. Zac also worked with our building company to make sure the specifications for our Regency Mansfield wood heater were right. We…
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Thanks to Zac for providing excellent service in assisting us choose heating for our new house. Zac also worked with our building company to make sure the specifications for our Regency Mansfield wood heater were right. We would definitely recommend Hearth House in Bunbury.
by Drew & Dee Devenish
6 years ago
Very helpful and explained everything perfectly
by Lauren & Darryl Hodson
6 years ago
Great service and quick delivery much appreciated
by John Roberts
6 years ago
Miles and the team at Hearth House Bunbury are always a pleasure to deal with
by Chad Brown
6 years ago
Very happy with the team at Hearth House. Miles provided excellent advice and nothing was too much trouble.
by Tim & Lynley Reynolds
6 years ago
Excellent service, timeframe was accurate and explained all details for our new ducted system. Highly recommend!
by Tammy Thorp
6 years ago
Miles has been exceptional to deal with. They have provided fantasic service and have always followed up. We would highly recommend Hearth House.
by Tina & Jason
6 years ago
So helpful and accomodating. The installers were super hard working and polite. I can’t thank them enough for all their hard work on such a hot day. Very happy customers
by Tim & Lynley Reynolds
6 years ago
Very very happy with the system and also with all the help you gave us.
by Jan Bowen
6 years ago
Excellent service and always willing to help :)
by Kallen Williams
6 years ago
Thankyou so much. The system was installed in a day as scheduled and you wouldn't have known the tradies had been in the house it was so tidy .
by Lesley Meeking
6 years ago
Prepurchase service excellent.
Unit had no manual and missing components. Would have liked advice re setup, tips etc when I paid and collected unit.
by Dani Hewton
6 years ago
Resourceful when faced with unexpected setback. Efficient installation. We appreciated it .
by Jan & Peter Morgan
6 years ago
Myles was awesome with sales and I would definitely recommend hearth house due to his service, advice and knowledge. Yours sincerely Brandon Bartholomeusz
by Brandon Bartholomeusz
6 years ago
We received great service from staff at Hearth house, and Lance who installed our fire was brilliant. Would recommend Hearth house to anyone.
by Julie & David
6 years ago
Miles couldn't be more helpful as we turned up at 12.10 pm on a Saturday and they close at 12.00 pm. He unlocked the door and invited us in and showed us through the range of heaters. We bought the heater and his installation…
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Miles couldn't be more helpful as we turned up at 12.10 pm on a Saturday and they close at 12.00 pm.
He unlocked the door and invited us in and showed us through the range of heaters.
We bought the heater and his installation people were awesome as well, nothing was any trouble.
We will and already have recommended to our friends
Thank you for a great experience in retail shopping
Regards
Greg and Janette Federici
by Greg & Janette Federici
6 years ago
I had a wonderful experience with Hearth House Bunbury, very helpful, and lovely to deal with, Inez was terrific to deal with. Terrific service.
by Belinda Dalmann
6 years ago
Quick efficient and well priced service.
by David Bowell
6 years ago
Very Helpful and patient while were making our choice, bent over backwards to help out
by Kody & Jen Plant
6 years ago
Very well looked after
by Helen & Howard Griffiths
6 years ago
Excellent service from start to finish from Zac. Highly recommended.
by Grant Calvert
6 years ago
Hearth house in Bunbury was very helpful, Matt had a wide knowledge of all the fire places and was more than happy to go through everything with us. Highly recommended them
by Nick Hynes
6 years ago
Miles at Heart House was brilliant. Everything was explained in detail, and any questions I had was answered in a friendly manner. I can recommend Hearth House. Regards Daleen
by Daleen Bucher
6 years ago
Great service to help us choose the right fireplace for our house. We love it!
by Cono & Carlie Galati
6 years ago
The service at Hearth House Bunbury was absolutely first class. I initially went in knowing I needed a new fire and not much else. Miles greeted me with a smile, then proceeded to educate me on what I needed to know, showing…
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The service at Hearth House Bunbury was absolutely first class. I initially went in knowing I needed a new fire and not much else. Miles greeted me with a smile, then proceeded to educate me on what I needed to know, showing several models as comparison including the pros and cons of each. The Masport range was the logical choice as it would replace the old Masport. Installation was handled professionally, with the option of disposal of the old unit, which we took. I can’t thank Miles enough for leading us through the process with respect, honesty, humour and integrity. We truely benefited from the experience.
by Vaughan McDonald
6 years ago
Extremely happy with my new wood fire. Hearth House has a great range of fires to suit all budgets and I definitely felt confident with my choice after having Miles take me through their showroom. The whole process was very…
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Extremely happy with my new wood fire. Hearth House has a great range of fires to suit all budgets and I definitely felt confident with my choice after having Miles take me through their showroom. The whole process was very efficient and the installation team were very knowledgeable and did a great job. I chose a Pacific Energy fire and it really does have a 10 to 14 hour burn time which is brilliant.
by Jocelyn Coghlan
6 years ago
We have purchased a regency Renmark wood fire few days ago from miles at hearth house Bunbury and we couldn’t be happier with our purchase from start to finish it was a great experience miles just knew what I wanted and…
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We have purchased a regency Renmark wood fire few days ago from miles at hearth house Bunbury and we couldn’t be happier with our purchase from start to finish it was a great experience miles just knew what I wanted and listed to every little thing we asked and responded to everything,the installers were very professional and neat and tidy and very prompt we would definitely recommend hearth house Bunbury and we will be using them again in the future .
by Shirley & Mike Pelusey
6 years ago
Great customer service, very quick to install and can't fault the work.
by Rob Aitken
6 years ago
From start to finish these guys were very efficient and helpful, would definitely recommend thier services
by Michele & James McCosker
6 years ago
Helpful and friendly service
Good range of heaters and the installation of the heater was superb
by Donna Bamkin
6 years ago
Fantastic service in the showroom with Miles and subsequent phone calls. Very impressed with the installation guys, very neat job, quick installation time and no mess left behind. Happy to recommend Hearth House.
by Julie & Andrew Lapworth
6 years ago
Very helpful and informative sales person
by Georgina Heller
6 years ago
Good customer service
by Natasha Howard
6 years ago
I am very happy with my new wood heater. The job was done quickley and professionally. Thanks guys
by Andrew Moss
6 years ago
Ask me again when we have used the heater during the winter months.
Up until now the service and installation has been courteous, efficient and professional.
by Ida Killigrew
6 years ago
The job of purchasing a new fire was extremely easy with the great staff at Hearth House especially Miles Lisman. The instalation was fast & professionaly done with any queries we had answered straight away by the very friendly…
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The job of purchasing a new fire was extremely easy with the great staff at Hearth House especially Miles Lisman. The instalation was fast & professionaly done with any queries we had answered straight away by the very friendly & obliging crew.
We are very happy with all aspects of dealing with Hearth House & will recommend them to anyone who is after a new fire.
A very great heartfelt thank you to all.
by Bill
6 years ago
Excellent in shop service which was only bettered by the institution who were on time, efficient and friendly. Highly recommend to anyone.
by Brad & Tracy Prout
6 years ago
A great place to shop a great choice of fires staff very knowledgeable on the products
by Trevor & Vivienne Sharp
6 years ago
So far customer service excellent
by Cate Ford