5 years ago
Our recent experience dealing with Heart House was excellent, sales staff were very helpful and knowledgeable, fire was delivered on time and the installers were also great, they were friendly, fast, efficient and they cleaned…
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Our recent experience dealing with Heart House was excellent, sales staff were very helpful and knowledgeable, fire was delivered on time and the installers were also great, they were friendly, fast, efficient and they cleaned up after themselves, also very happy with the fire that was recommended to us.
John & Margaret Rosete
by Margaret & John Rosete
5 years ago
Friendly and knowledgeable. Quality products
by John
5 years ago
Miles was knowledgeable and very helpful in resolving my technical queries and issues.
Highly recommended.
by David Chandler
5 years ago
Great service from the time we walked into the store right through to the completion of our installation. Prompt ,courteous and professional service all the way. We are very happy with our new fire and we would not recommend…
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Great service from the time we walked into the store right through to the completion of our installation. Prompt ,courteous and professional service all the way. We are very happy with our new fire and we would not recommend anyone other the Hearth House. Thank you for making it so stress free.
by Brian & Denise Groves
5 years ago
Good job boys
by Warrick Hatch
5 years ago
Very good service, it was a pleasure to deal with the guys.
by Dan H
5 years ago
Great product, professional service as well. Initially there was a lack of communication with appointment times of initial assessment of our fire place, but apologies were made and the staff were very professional...Would…
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Great product, professional service as well.
Initially there was a lack of communication with appointment times of initial assessment of our fire place, but apologies were made and the staff were very professional...Would definitely recommend Hearth House Bunbury to anyone else
by Tanya & Andrew Roberts
5 years ago
Easy to deal with, quick response, quick delivery. Loving my warm home!
by Chelsea Wright
5 years ago
great service great fire the installers were excellent thank you
by Carol & Kevin Norris
5 years ago
Miles took the time with us and explained all the pros and cons of the various wood heaters in the store. There was no steering us in any direction and listened to our specific questions and was able to answer these on the…
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Miles took the time with us and explained all the pros and cons of the various wood heaters in the store. There was no steering us in any direction and listened to our specific questions and was able to answer these on the spot. Ultimately we settled on an item that was not in stock a little unfortunate for us. I am sure the heater quality will be worth the wait. Thank you Miles
by Ole & Michelle McCully
5 years ago
Very happy with our new wood fireplace. Cant wait to get it going.
Service here was A1!
Never any trouble to provide detailed info about the heater to me.
Thanks Chris 👍🏻
by Vaughan McGregor
5 years ago
Professional and helpful.
by Terry Wood
5 years ago
Helpful, accommodating, made sure I was buying a fire that would suit my house. Very happy.
by Caroline Vigar
5 years ago
Fantastic products and outstanding service from Miles. We will be back in the future without a doubt.
by Katey
5 years ago
Miles went above and beyond to assist us. Highly recommend!
by Matt & Emma Buchanan
5 years ago
Professional
by Rebecca Gent
5 years ago
great to deal with
by Daniel Hartnett
5 years ago
Our wood heater will be installed end of April so have no comment on insulting , but I can comment on how helpful Chris Hempstead and the staff at Hearth House are they are very knowledgeable on advice on what was suitable for our house
Can’t wait for winter
by Brett & Shelly Lee
5 years ago
Great response to questions asked. Explain in laymans terms. Very easy process. Staff are friendly.
by Peter & Mel Moore
5 years ago
greta service from Chris, very prompt
by Paul Mckenzie
5 years ago
Miles was very easy to work with and helpful in choosing our new
Gas heater for our new apartment.
by Ross & Glenice Macnish
5 years ago
Hi Chris, mate more than happy thus far. You’ve been helpful with the quoting process, open to our needs & suggestions & been flexible because of that.
Happy customer so far.
by Mat Bayliss
5 years ago
Miles was very helpful and informative. My partner and I would recommend him to anyone looking for the right wood heater for there home.
by James & Bree Fitzgerald
5 years ago
Very knowledgeable about all the products, excellent service, very professional
Only to helpful with any silly question I asked.
Would highly recommend them to anyone
by Liz Tuck
5 years ago
We have used the services of bunbury hearth house for many many years and have always found the staff professional courteous and helpful ..the products always great 👍 recently we have been working with miles to install…
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We have used the services of bunbury hearth house for many many years and have always found the staff professional courteous and helpful ..the products always great 👍 recently we have been working with miles to install a gas fire and mantle.. as expected every detail that is important to us is important to him .. and every installation challenge is overcome .. we are looking forward to the end result when we can enjoy our gas fire 🔥 for this winter season .. we wouldn’t go anywhere else .. to us customer service is the top priority .. thank you hearth house bunbury kethrine and Chris Spence
by Kethrine & Chris Spence
5 years ago
Still waiting to hear back from them.
by Sue Lyons
5 years ago
I had an Air con installed. Miles answered my query quickly and followed up more than once.
He was very responsive, knowledgeable and helpful. Would highly recommend.
by Diane Blount
5 years ago
The House Hearth staff are very professional and listen to my requirements before providing a quote. The report is detailed and easily understood, but a property address on the report would be beneficial when dealing with multiple rental properties.
by Kenneth Gordon
5 years ago
The attending service man was efficient and considerate of our staff and clients. He cleaned up after himself, and kept us up to date with the progress of the job. Thank you very much!
by Manager
5 years ago
We recently purchased two air conditioners from Hearth House Bunbury. On both occasions the order was handled with excellent support & guidance on products with quotes provided the same day. The installation was completed…
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We recently purchased two air conditioners from Hearth House Bunbury.
On both occasions the order was handled with excellent support & guidance on products with quotes provided the same day.
The installation was completed on time and on budget with a great deal of care and attention from the Technician.
We are extremely happy with our new air conditioners and the exceptional service provided by Hearth House.
by Brian Leeson
5 years ago
Very happy with my evaporative air con, staff very helpful too
by Pat Freeman
5 years ago
Very pleasant to deal with - courteous, prompt, efficient & competent. I recommend Hearth House without hesitation.
by Frank Mitchell
5 years ago
Used hearth house for a few years now good service as always
by Greg & Rose O'Callaghan
5 years ago
Prompt service, flexible and honest with what we wanted, could afford and what was recommended. A good amount of follow up without pressure. A big thank you to Zac Myors for making it come together at a busy time of year.…
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Prompt service, flexible and honest with what we wanted, could afford and what was recommended. A good amount of follow up without pressure. A big thank you to Zac Myors for making it come together at a busy time of year. A big thank you to the installer as well who got the job done efficiently and no mess left behind.
by J.Dalton
5 years ago
When Chris came to see us there was no pressure to buy. We picked the air con we wanted and Chris then costed the unit and gave us the date the unit would be installed. Everything was plain sailing.
by Ron & Carol Lowe
5 years ago
Great service, prompt attendance, clear information on quote. Servicemen were very professional when attending our clinic for air con maintenance.
by Physio Group South West
5 years ago
Once again Hearth House staff are number 1. Your service staff were excellent and advised us all the way with the new installation of our 2nd Breezair. Not forgetting the staff in the office who are so helpful and go out…
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Once again Hearth House staff are number 1. Your service staff were excellent and advised us all the way with the new installation of our 2nd Breezair. Not forgetting the staff in the office who are so helpful and go out of there way in helping you with any query. Thank you Hearth House the only company to go to when looking for your heating and cooling
by Robert & Dianne Carroll
5 years ago
Very friendly and prompt service
by Gary Donovan
5 years ago
The pressure was on to install the AC before the weekend of the 20 Nov because of a wedding which required the ladies to have cool conditions for makeup etc. Thanks to Miles & his trusted team, the AC was installed on the…
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The pressure was on to install the AC before the weekend of the 20 Nov because of a wedding which required the ladies to have cool conditions for makeup etc.
Thanks to Miles & his trusted team, the AC was installed on the 19 Nov with great efficiency & coordination on the part of Bunbury Hearth House
Great stuff which Karen & I fully appreciated.
Jeff
by Jeff & Karen Whittock
5 years ago
Great service! Everyone was very helpful. Zac was very accommodating with the installation of our air con.
by Mark & Kim
5 years ago
I found Zac to be attentive and great customer service based. I am happy to recommend his services.
by Peter Bilston
5 years ago
Zac and Hearthhouse have been very accommodating and helpful in our request to install an airconditioner in the very old Elgin Hall. They assisted us with all of our enquiries and went out of their way to answer and solve…
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Zac and Hearthhouse have been very accommodating and helpful in our request to install an airconditioner in the very old Elgin Hall. They assisted us with all of our enquiries and went out of their way to answer and solve our problems. Now fully installed in the Hall with minimum fuss and bother. Would definately recommend to others. Monica Potter
by Monica Potter
5 years ago
Hearth house staff were quick to respond to my requests, came out and measured up, quoted and work is to commence in a couple of weeks time.
Will review the finished job......but all good so far.
by Jennie Deering
5 years ago
All staff have respond to my enquires/concerns/circumstances in a very professional timely manner
They have problem solved my unique installation issues
Nothings has been too much trouble
by Margaret Harris
6 years ago
Very friendly and helpful thank you 😊👍
by Renee Warren
6 years ago
Was a pleasure to deal with Myles and the team at Hearth House, their service was excellent.
by Sonia Frederiksen
6 years ago
Chris was very helpful. We did not really know what type wood heater we wanted. He knew his stuff. Not installed yet but cannot wait to start using it.
by Ryan & Alicia Wyburg
6 years ago
Great service from purchase to installation.. Loving our new inbuilt
by Tanya Olsen
6 years ago
Great customer service, very helpful
by Paul Ferguson
6 years ago
Awesome friendly service , workmanship first class , highly recommended , thanks Miles and his team
by Jenny Hamon
