4 years ago
Great service and a helpful team
by Rob Hartwich
4 years ago
Chris Hempstead was very helpful with information regarding our enquiry as to replacing our current system. The quotes given were quick and the information and explanation of how the everything would be set up and also how…
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Chris Hempstead was very helpful with information regarding our enquiry as to replacing our current system. The quotes given were quick and the information and explanation of how the everything would be set up and also how the remote would work when we called in to the saleroom helped us to decide which system would suit us best. There was also a quick follow up visit from a colleague with the house plan to check the correct position of the current vents. He also explained what work would be done when the new system was put in.
by Ann & Herbert Finlay
4 years ago
Excellent service, very helpful and very friendly
by Peter & Louise
4 years ago
The service was amazing, thank you. Due to wintry weather the last couple of days we have been using our new wood burning fire. The heat radiates well and not only warms our kitchen area, but also the passage way and our…
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The service was amazing, thank you. Due to wintry weather the last couple of days we have been using our new wood burning fire. The heat radiates well and not only warms our kitchen area, but also the passage way and our sitting room. Very happy with our purchase!
by Denise Buck
4 years ago
I have recently purchased a gas fireplace from Hearth House in Bunbury. Miles Lisman provided me with all the information I needed to make a choice. I could not fault the service he gave me. The fireplace is yet to be delivered…
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I have recently purchased a gas fireplace from Hearth House in Bunbury. Miles Lisman provided me with all the information I needed to make a choice. I could not fault the service he gave me. The fireplace is yet to be delivered but I don’t doubt that it will either arrive on time or early.
by Joanne Andretich
4 years ago
Excellent service from the team at Hearth House. They answered lots of questions we had, were friendly & so helpful. We are so happy to have our new air conditioning system set for summer.
by Tony & Rina Palazzese
4 years ago
Helped us select the right fire for our house and needs
by Sue Demarte
4 years ago
Very helpful with advice. Waiting on replacement of new Mitsubishi airconditioner
by Greg & Sheryl James
4 years ago
Really knowledgeable sales team and great service team
by Rob Dumic
4 years ago
Excellent service and reliable workmanship. Have been a customer of Hearth House for many years and can vouch for their service.
by Maree & John K
4 years ago
The staff at Bunbury Hearthouse were great, especially Chris Hempstead. Chris answered all questions, and never rushed in doing so. He also was very patient in allowing us to really look at all their products, and never forced…
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The staff at Bunbury Hearthouse were great, especially Chris Hempstead. Chris answered all questions, and never rushed in doing so. He also was very patient in allowing us to really look at all their products, and never forced any opinion or choice.
All in all Chris is a really nice, genuine person, and a great salesman.
Thank you so much Chris
by Nola Cusack
4 years ago
Very good communication.
Clear and concise.
Professional, helpful and friendly.
by Tim Davies
4 years ago
Our recent experience dealing with Heart House was excellent, sales staff were very helpful and knowledgeable, fire was delivered on time and the installers were also great, they were friendly, fast, efficient and they cleaned…
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Our recent experience dealing with Heart House was excellent, sales staff were very helpful and knowledgeable, fire was delivered on time and the installers were also great, they were friendly, fast, efficient and they cleaned up after themselves, also very happy with the fire that was recommended to us.
John & Margaret Rosete
by Margaret & John Rosete
4 years ago
Friendly and knowledgeable. Quality products
by John
4 years ago
Miles was knowledgeable and very helpful in resolving my technical queries and issues.
Highly recommended.
by David Chandler
4 years ago
Great service from the time we walked into the store right through to the completion of our installation. Prompt ,courteous and professional service all the way. We are very happy with our new fire and we would not recommend…
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Great service from the time we walked into the store right through to the completion of our installation. Prompt ,courteous and professional service all the way. We are very happy with our new fire and we would not recommend anyone other the Hearth House. Thank you for making it so stress free.
by Brian & Denise Groves
4 years ago
Good job boys
by Warrick Hatch
4 years ago
Very good service, it was a pleasure to deal with the guys.
by Dan H
4 years ago
Great product, professional service as well. Initially there was a lack of communication with appointment times of initial assessment of our fire place, but apologies were made and the staff were very professional...Would…
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Great product, professional service as well.
Initially there was a lack of communication with appointment times of initial assessment of our fire place, but apologies were made and the staff were very professional...Would definitely recommend Hearth House Bunbury to anyone else
by Tanya & Andrew Roberts
4 years ago
Easy to deal with, quick response, quick delivery. Loving my warm home!
by Chelsea Wright
4 years ago
great service great fire the installers were excellent thank you
by Carol & Kevin Norris
4 years ago
Miles took the time with us and explained all the pros and cons of the various wood heaters in the store. There was no steering us in any direction and listened to our specific questions and was able to answer these on the…
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Miles took the time with us and explained all the pros and cons of the various wood heaters in the store. There was no steering us in any direction and listened to our specific questions and was able to answer these on the spot. Ultimately we settled on an item that was not in stock a little unfortunate for us. I am sure the heater quality will be worth the wait. Thank you Miles
by Ole & Michelle McCully
4 years ago
Very happy with our new wood fireplace. Cant wait to get it going.
Service here was A1!
Never any trouble to provide detailed info about the heater to me.
Thanks Chris 👍🏻
by Vaughan McGregor
4 years ago
Professional and helpful.
by Terry Wood
4 years ago
Helpful, accommodating, made sure I was buying a fire that would suit my house. Very happy.
by Caroline Vigar
4 years ago
Fantastic products and outstanding service from Miles. We will be back in the future without a doubt.
by Katey
4 years ago
Miles went above and beyond to assist us. Highly recommend!
by Matt & Emma Buchanan
4 years ago
Professional
by Rebecca Gent
4 years ago
great to deal with
by Daniel Hartnett
4 years ago
Our wood heater will be installed end of April so have no comment on insulting , but I can comment on how helpful Chris Hempstead and the staff at Hearth House are they are very knowledgeable on advice on what was suitable for our house
Can’t wait for winter
by Brett & Shelly Lee
4 years ago
Great response to questions asked. Explain in laymans terms. Very easy process. Staff are friendly.
by Peter & Mel Moore
4 years ago
greta service from Chris, very prompt
by Paul Mckenzie
4 years ago
Miles was very easy to work with and helpful in choosing our new
Gas heater for our new apartment.
by Ross & Glenice Macnish
4 years ago
Hi Chris, mate more than happy thus far. You’ve been helpful with the quoting process, open to our needs & suggestions & been flexible because of that.
Happy customer so far.
by Mat Bayliss
4 years ago
Miles was very helpful and informative. My partner and I would recommend him to anyone looking for the right wood heater for there home.
by James & Bree Fitzgerald
4 years ago
Very knowledgeable about all the products, excellent service, very professional
Only to helpful with any silly question I asked.
Would highly recommend them to anyone
by Liz Tuck
4 years ago
We have used the services of bunbury hearth house for many many years and have always found the staff professional courteous and helpful ..the products always great 👍 recently we have been working with miles to install…
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We have used the services of bunbury hearth house for many many years and have always found the staff professional courteous and helpful ..the products always great 👍 recently we have been working with miles to install a gas fire and mantle.. as expected every detail that is important to us is important to him .. and every installation challenge is overcome .. we are looking forward to the end result when we can enjoy our gas fire 🔥 for this winter season .. we wouldn’t go anywhere else .. to us customer service is the top priority .. thank you hearth house bunbury kethrine and Chris Spence
by Kethrine & Chris Spence
4 years ago
Still waiting to hear back from them.
by Sue Lyons
4 years ago
I had an Air con installed. Miles answered my query quickly and followed up more than once.
He was very responsive, knowledgeable and helpful. Would highly recommend.
by Diane Blount
4 years ago
The House Hearth staff are very professional and listen to my requirements before providing a quote. The report is detailed and easily understood, but a property address on the report would be beneficial when dealing with multiple rental properties.
by Kenneth Gordon
4 years ago
The attending service man was efficient and considerate of our staff and clients. He cleaned up after himself, and kept us up to date with the progress of the job. Thank you very much!
by Manager
4 years ago
We recently purchased two air conditioners from Hearth House Bunbury. On both occasions the order was handled with excellent support & guidance on products with quotes provided the same day. The installation was completed…
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We recently purchased two air conditioners from Hearth House Bunbury.
On both occasions the order was handled with excellent support & guidance on products with quotes provided the same day.
The installation was completed on time and on budget with a great deal of care and attention from the Technician.
We are extremely happy with our new air conditioners and the exceptional service provided by Hearth House.
by Brian Leeson
5 years ago
Very happy with my evaporative air con, staff very helpful too
by Pat Freeman
5 years ago
Very pleasant to deal with - courteous, prompt, efficient & competent. I recommend Hearth House without hesitation.
by Frank Mitchell
5 years ago
Used hearth house for a few years now good service as always
by Greg & Rose O'Callaghan
5 years ago
Prompt service, flexible and honest with what we wanted, could afford and what was recommended. A good amount of follow up without pressure. A big thank you to Zac Myors for making it come together at a busy time of year.…
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Prompt service, flexible and honest with what we wanted, could afford and what was recommended. A good amount of follow up without pressure. A big thank you to Zac Myors for making it come together at a busy time of year. A big thank you to the installer as well who got the job done efficiently and no mess left behind.
by J.Dalton
5 years ago
When Chris came to see us there was no pressure to buy. We picked the air con we wanted and Chris then costed the unit and gave us the date the unit would be installed. Everything was plain sailing.
by Ron & Carol Lowe
5 years ago
Great service, prompt attendance, clear information on quote. Servicemen were very professional when attending our clinic for air con maintenance.
by Physio Group South West
5 years ago
Once again Hearth House staff are number 1. Your service staff were excellent and advised us all the way with the new installation of our 2nd Breezair. Not forgetting the staff in the office who are so helpful and go out…
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Once again Hearth House staff are number 1. Your service staff were excellent and advised us all the way with the new installation of our 2nd Breezair. Not forgetting the staff in the office who are so helpful and go out of there way in helping you with any query. Thank you Hearth House the only company to go to when looking for your heating and cooling
by Robert & Dianne Carroll
5 years ago
Very friendly and prompt service
by Gary Donovan
