3 years ago
Great service , friendly helpfully staff .
Have recommended you people. A+++
by Martin Usher
3 years ago
Smooth service, easy to deal with.
by Mandi Sommerville
3 years ago
Wonderful team to work with, very well managed and great quality work.
by BES Electrical
3 years ago
Hi Miles I haven't received a receipt for the balance of the air con installation and a query on the promotion mitsubishi were giving of 450.00 if we purchased a unit in the July period Regards Dan.
by Dan Norton
3 years ago
Good service and very helpful
by Brian Skinner
3 years ago
Excellent service and good advice from the people who have the expertise, highly recommended
by Allan Lester
3 years ago
Miles is extremely enthusiastic and knowledgeable regarding his product. His advice has been highly appreciated by us both. Overall a pleasant and surprising experience- many thanks.
by Rich & Pip Youngs
3 years ago
It was great dealing with Hearth House, in particular Chris. He was extremely helpful, identified the pros and cons of each option we chose. When we settled on our wood heater, he went out of his way to make sure we knew…
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It was great dealing with Hearth House, in particular Chris. He was extremely helpful, identified the pros and cons of each option we chose. When we settled on our wood heater, he went out of his way to make sure we knew all associated costs.
Highly recommend them.
by Patrick Bray
3 years ago
Great product, amazing customer service - thank you :)
by Natalie Gleeson
3 years ago
Excellent service, excellent knowledge.
by Matt Lovett
3 years ago
Great experience with all staff, knowledgeable and friendly, a family atmosphere that made it more pleasing.
All items at hand, recommendations for installer was stellar. Great service and professional.
by George Emile
3 years ago
We came into hearth house for information to help us decide what would suit our home requirements. Chris was very informative and helpful. There was plenty of choice and with the information we were given help us decide.…
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We came into hearth house for information to help us decide what would suit our home requirements. Chris was very informative and helpful. There was plenty of choice and with the information we were given help us decide. Thank you Chris for your guidance and help.
by Petra & Peter Mckenna
3 years ago
Great people with awesome service. Definitely recommend
by Derek Gauci
3 years ago
Chris was extremely helpful and knowledgeable for all the questions I had for him. I brought along my house plan and he suggested the most appropriate placement for our woodfire. We were also able to take back the components…
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Chris was extremely helpful and knowledgeable for all the questions I had for him. I brought along my house plan and he suggested the most appropriate placement for our woodfire.
We were also able to take back the components that were not needed and got our money back straight away.
We love our new woodfire.
Thanks heaps Chris and the team at Hearth House.
by Kat Fawkes
3 years ago
They where very helpful and informative. I new exactly what I was getting. Thank you
by Mandy Cavanagh
3 years ago
Chris was friendly and helpful while we were in store and looking as complete fireplace novices. Once we had made a decision he assisted me immediately with correcting an omission I had made on the contract. I am very happy…
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Chris was friendly and helpful while we were in store and looking as complete fireplace novices. Once we had made a decision he assisted me immediately with correcting an omission I had made on the contract. I am very happy and have faith that we are being treated fairly and efficiently. Thanks Chris & Co.
by Deb Wraight
3 years ago
Awesome service and experience. Chris was able to assist us in making the right choice for our space. He was very knowledgeable and honest.
by Melissa Doddy
3 years ago
Awesome service and explanation on all there products. Nothing a chore. Highly recommended
by Nirai & Jen Taiapa
3 years ago
Chris was very helpful when we were selecting the right wood burner for our home. And during the process they were helpful and informative. We highly recommend people going to Hearth House Bunbury if you’re looking at getting a new fireplace.
by Tegan & Nick Joldescu
3 years ago
Had to wait a bit longer for my firebox to arrive.
by Lindsay Gould
3 years ago
I am very impressed with the service I received, Chris was very professional and extremely helpful.
by Carol Marnoch
3 years ago
Chris was extremely helpful when we were choosing our new wood heater. His product knowledge and recommendation has resulted in our family purchasing the perfect fire for our home. Thanks again to the Hearth House Bunbury team.
by Toni Cole
3 years ago
Miles was a great help in finding the right fire for our situation. I'm very happy we went through Hearth House and got a quality unit that will last the test of time.
by Fred Forward
3 years ago
I comfortably recommend Chris Hemstead at Hearth House Bunbury.
Chris was extremely knowledgeable,friendly & very efficient in guiding me to
purchase a Escea Gas Heater for my new home. Thankyou Chris.
by Glenda May
3 years ago
Miles and the team were fantastic to deal with! Super helpful, very friendly and probaly the best customer service ive ever experienced!!
by Jonathan Whyte
3 years ago
Great selection of heaters in store to help in making a decision. Also excellent staff willing to help and very knowledgeable.
by MP
3 years ago
Found getting a quote and working with Chris at Heath house easy, quick and simple. They came out quickly to review the house and provided a quote. I like to do things via email and I had quick responses, Chris was very adaptive…
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Found getting a quote and working with Chris at Heath house easy, quick and simple. They came out quickly to review the house and provided a quote. I like to do things via email and I had quick responses, Chris was very adaptive to my various questions and requests to change things around.
Bonus! When we went to book it in, the provider was offering a discount so we saved ourselves on the deal! Thanks Chris
We are scheduled to get our ducted aircon in April.
by Jude Mclernon
3 years ago
Hearth House has been great. Been dealing with Chris Hempstead who has been very helpful. Been a pleasure dealing with Chris and I would definitely deal with Chris in the future.
by Corey Merryfull
3 years ago
We visited a few times to have a look to decide which fire place we wanted. Everyone we spoke to were friendly and helpful. I would recommend discussing what you want with anyone in the shop as they are very professional…
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We visited a few times to have a look to decide which fire place we wanted. Everyone we spoke to were friendly and helpful.
I would recommend discussing what you want with anyone in the shop as they are very professional and friendly. They know there stuff. We got what we were looking for and are very happy, thanks guys :)
by Barry & Sue Grosse
3 years ago
Although intallation of our ducted didnt go to plan, Miles has been amazing to deal with in ensure things have been rectified and sorted. The service from the crew at Hearth house has been fantastic and the workmen/installers…
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Although intallation of our ducted didnt go to plan, Miles has been amazing to deal with in ensure things have been rectified and sorted. The service from the crew at Hearth house has been fantastic and the workmen/installers have been easy to deal with as well.
by Annette Myles
3 years ago
So far excellent service. On time for quote and inspection. Great communication between them and us.
by Wendy & Ian Pittick
3 years ago
Good knowledge and prompt friendly service!
by Jens Theis
3 years ago
Miles and the team at Hearth house Bunbury are great, service has been nothing but the best.
by Emma Black
3 years ago
Chris have been very helpful over the last few months, answering questions and providing important information to help us make the decision to order a fire for our new build. Great service so far!
by Lisa Griffiths
3 years ago
It’s only the start of our relationship with Hearth House but so far I cannot fault the service we have received. Miles and Chris have been more than accommodating with all my enquiries and I look forward to seeing our ideas come together.
by Lisa Bennett
4 years ago
GOOD SALE TEAM WITH PLENTY OF PRODUCT KNOWLEDGE
by Alan Driver
4 years ago
Chris at Hearth House waa so helpful. Answered all my questions went out of his way. Such a change to find such great customer service.
by Joy Coatalen
4 years ago
Excellent and prompt service ..Myles was really helpful as we asked heaps of questions about our needs..highly recommend Hearth House..
by Julie & Butch Thomson
4 years ago
Chris is more like one of your good mates (albeit a more thorough one), locking down the finer details before proceeding with the job. If the installers are as good as Chris, I anticipate good things when it comes time for…
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Chris is more like one of your good mates (albeit a more thorough one), locking down the finer details before proceeding with the job. If the installers are as good as Chris, I anticipate good things when it comes time for the install of my new ducted reverse system.
by Paul
4 years ago
Miles was really helpful when choosing our new fire place. We are really looking forward to getting it installed before next winter.
by Anton & Chris Manning
4 years ago
Staff at Hearth House Bunbury have been extremely helpful thus far, our new air conditioner is scheduled for installation later in January
by Graeme & Margaret Piggott
4 years ago
Great response from staff and well looked after. Recommend the store to everybody
by John Law
4 years ago
Service first class and very good customer support.
by Laurie Blurton
4 years ago
We found the customer service to be great, our house requirement assessments occurred when they said they would so we were not put out and they listened to and answered our questions to our satisfaction, also found them to…
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We found the customer service to be great, our house requirement assessments occurred when they said they would so we were not put out and they listened to and answered our questions to our satisfaction, also found them to be very competitive in price and lead times compared to the two other retailers we received quotes from, hence we went with Hearth House Bunbury.
by Elizabeth & Darren Barrett
4 years ago
Great service and prompt follow up. Thanks Chris
by David Renshaw
4 years ago
Very happy with service, Chris was very helpful.
by Trevor & Michele Strang
4 years ago
Electrical and installation crews very efficient, we just await the plumber tomorrow.
by Jeff & Margret Fleay
4 years ago
We rang for assistance with our defective air-conditioner. The response was very quick and the problem identified. As it was, a new unit was needed. A quote was received that day and after some discussion a new unit to suit…
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We rang for assistance with our defective air-conditioner.
The response was very quick and the problem identified.
As it was, a new unit was needed. A quote was received that day and after some discussion a new unit to suit our needs was ordered and a date suitable to us was set for installation. Great outcome.
by Brian
4 years ago
Excellent service, attentive and treating customers with respect
by Ken Murphy
4 years ago
Amazing customer service! Thanks for taking the time to understand my wants and wishes. Your thorough explanation of everything definitely sold me to buying the longer lasting quality product first up for my house reno. My…
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Amazing customer service! Thanks for taking the time to understand my wants and wishes. Your thorough explanation of everything definitely sold me to buying the longer lasting quality product first up for my house reno. My 1968 home shines the raw truth that quality stands the test of time.
by Linda Mills
