11 months ago
Really helpful and efficient service provided, would use again.
by Daniel Buck
11 months ago
Everything from start to finish was very good , the surveyor was very informative and he took the samples quickly, the report covered every aspect in depth.
by Roger Stuart
11 months ago
Supernova did what they said they would do for me, tested roofing at a neighbouring site to see if it was asbestos which, unfortunately, it was. They did get a detail wrong on the report and I rang them on a Saturday morning,…
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Supernova did what they said they would do for me, tested roofing at a neighbouring site to see if it was asbestos which, unfortunately, it was.
They did get a detail wrong on the report and I rang them on a Saturday morning, explaining this. I was advised to go to their support team on-line and that it would be sorted out on Monday, which it was. Sometimes, a service really shows its strengths in how it deals with a, quite understandable, mistake. This was the case here and Supernova came up with ten out of ten! Thank you.
by Martin Woodford
11 months ago
Fantastic, rapid, friendly service.
Have already recommended to friends!
by Matt Ramsdale
11 months ago
Amazingly quick, thorough, and responsive. After my regular house purchase survey noted suspected asbestos and recommended testing, Supernova produced a detailed report, tested two samples, and concluded none was present.…
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Amazingly quick, thorough, and responsive. After my regular house purchase survey noted suspected asbestos and recommended testing, Supernova produced a detailed report, tested two samples, and concluded none was present. Very happy with this service--highly recommended!
by Nick
11 months ago
We recently had Supernova carry out an asbestos surveillance visit at our site and were very pleased with the service provided. The team was punctual, professional, and thorough in their inspection. Their communication throughout…
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We recently had Supernova carry out an asbestos surveillance visit at our site and were very pleased with the service provided. The team was punctual, professional, and thorough in their inspection. Their communication throughout the process was clear and efficient, and the report was delivered promptly with all necessary details. Highly recommended for reliable asbestos compliance support.
by Marta-Livia Popescu
11 months ago
The appointment was prompt and also the report but I would say why I wouldn’t give a 5 is because the report was a bit tricky with loads in and it would have been nice if the surveyor called to give an overview and so questions…
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The appointment was prompt and also the report but I would say why I wouldn’t give a 5 is because the report was a bit tricky with loads in and it would have been nice if the surveyor called to give an overview and so questions could be asked. That would make things a lot better
by Delthia Harris
11 months ago
Nathan was really helpful and helped to arrange the asbestos inspection. There was a change of date and slight confusion with this but it was all sorted quickly and we were still able to do the date that was provided. Report was provided quickly
by Annabelle Henry
11 months ago
I was impressed with the flexibility and communications throughout, everything delivered as promised
by Tom
11 months ago
Well organised organisation
by Hemant Kumar
11 months ago
Really surprised, how nice and efficient/ knowledgeable your team where. The survey was done on time and back to us within a couple of days...Amazing!! it was also the best price.
by Jeffry Phillips
11 months ago
Excellent customer service
by Joanna Brenner
11 months ago
Quick and efficient.
by Emma Fox
12 months ago
I would like to give a 5-star rating to the Supernova Group and especially to Nathan. When we received our Level 2 property survey report indicating potential asbestos risks in the popcorn ceilings and soffit boards, I was…
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I would like to give a 5-star rating to the Supernova Group and especially to Nathan. When we received our Level 2 property survey report indicating potential asbestos risks in the popcorn ceilings and soffit boards, I was in a state of panic and uncertain about what steps to take or whom to trust. Nathan answered my call promptly and provided a clear, professional explanation of the type of asbestos survey we needed. His reassurance during that conversation gave me much-needed peace of mind.
The asbestos survey was carried out swiftly, and we received the results shortly after the appointment. To everyone’s surprise and relief, no asbestos was found—truly the best outcome we could have hoped for!
I highly recommend both the asbestos survey service and the staff at Supernova. They are professional, reliable, and a pleasure to work with. Many thanks for your excellent support!
by Shirley Huang
12 months ago
we manage multiple blocks
supernova have given us great service and quick replies
been using supernova for years after having a bad experience with a much less competent company
would highly recommend
by Ajay Ramesh Parmar
12 months ago
Both the office and surveying staff are wonderful - big thanks to Elaine, Annabel and Callum for all their work to support us. I wouldn't hesitate to recommend Supernova if you need an Asbestos Management Survey.
by Emily Jones
12 months ago
I had an immediate response for a site visit to carry out testing on some material which we suspected contained asbetos. R&D report was issued immdiately which enabled us to act upon their findings promptly. First class service from start to finish, thank you.
by Clare McNicol
12 months ago
Organised and efficient service
by Maddie Ragsdale
12 months ago
I was very impressed with the
Service povided. The survey was carried out promptly and the resulting report was thorough and speedily delivered.
by John Hobbs
12 months ago
Great Service! Fire Risk Assessment was carried out and report was sent within a couple of days. I would use SUPERNOVA again due to booking to job completion.
easy to book & pay for.
by Magi Donald
12 months ago
Anthony was prompt and efficient in dealing with the work he was booked to do. He also said that the results should only take a few days to receive.
by Alastair Dick-Cleland
12 months ago
Quick response times and Joel was really helpful with what we needed and booking us a date and time that suited our business for the visit.
by Natalie Cheesbrough
12 months ago
Excellent from start to finish. Spoke to a really nice lady when I booked the appointment, which was arranged quickly within a few days. The detailed reports came back to me the next day. I would use this company again, highly recommend them.
by Julie Thompson thomo.jules@gmail.com
12 months ago
Supernova were great, doing the fire risk assessment and asbestos survey in the communal hall of our building. Good value quote and very prompt in turning up to carry out the survey. Also delivered the reports very quickly.…
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Supernova were great, doing the fire risk assessment and asbestos survey in the communal hall of our building. Good value quote and very prompt in turning up to carry out the survey. Also delivered the reports very quickly. This is the 2nd time I have used their services. Happy to recommend them.
by Walter Davis
12 months ago
I needed to get an urgent fire risk assessment, i can say in comparison to other companies they accommodated and carried out the fire risk assessment really quickly. I would recommend using them.
by Lucky Sood
12 months ago
Fast, efficient and very good value......
Investigation was not invasive.
Asbestos report was just what I needed, which included things to keep an eye on.
You will not be disappointed.
by Peter Bishop
12 months ago
I found my experience very positive, Very fast responses via email, happy to accommodate and change around from dates that we couldn't do. Reports and all communications very helpful and easy to navigate! The surveyor was…
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I found my experience very positive, Very fast responses via email, happy to accommodate and change around from dates that we couldn't do. Reports and all communications very helpful and easy to navigate! The surveyor was prompt, friendly and spoke me through everything. Highly recommended!!
by Philippa Johnson
12 months ago
Great, professional service. I needed an asbestos survey carried out urgently and Annabel responded to my online enquiry first thing in the morning and booked it in for a few hours later. Antony, the surveyor, was very friendly…
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Great, professional service.
I needed an asbestos survey carried out urgently and Annabel responded to my online enquiry first thing in the morning and booked it in for a few hours later. Antony, the surveyor, was very friendly and professional, worked thoroughly and communicated with me as he proceeded. The survey itself was available, with lab test results the following afternoon and was very detailed and comprehensive. Unfortunately high risk asbestos was found, but going forward Supernova’s survey has been vital. Also customer care connected me with a contractor who subsequently introduced me to the company they used for licensed removals: The ball is rolling. Supernova’s service has helped make an unfortunate situation more manageable and easy to navigate.
by Leandros Taliotis
a year ago
Assesor turned up on time. Carried out his assessment in a professional manner. Glad with the service
by Moss Karagoz
a year ago
Supernova were recommended to me by our estate agents, as a reliable and affordable service for asbestos surveys. They were incredibly helpful and clear with our options from the outset, and provided a next day appointment…
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Supernova were recommended to me by our estate agents, as a reliable and affordable service for asbestos surveys. They were incredibly helpful and clear with our options from the outset, and provided a next day appointment with similarly rapid test results. Highly recommend.
by Kit
a year ago
Supernova delivered a reliable, professional service. Knowledgable office staff responded quickly to any telephone queries, and the site survey was booked, completed and the report forwarded within days, and all to schedule.…
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Supernova delivered a reliable, professional service. Knowledgable office staff responded quickly to any telephone queries, and the site survey was booked, completed and the report forwarded within days, and all to schedule. Overall an impressive service - thank you!
by Michele Reilly
a year ago
Very helpful with cost-effective prices and quick turnaround
by Mo Aziz
a year ago
We have used supernova many times over the last 2 years. They offered a great service, at a great price. Would 100% recommend.
by RBLM Properties LTD C/O Rocket PM
a year ago
Very good a quick service
by Piero Correnti
a year ago
My experience with the SUPERNOVA was smooth & easy. From talking on the Phone & choosing my Options was Professionally done. The Guy who came to get samples was spot on. I got the result 2 Days after the visit. I could'nt…
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My experience with the SUPERNOVA was smooth & easy.
From talking on the Phone & choosing my Options was Professionally done.
The Guy who came to get samples was spot on.
I got the result 2 Days after the visit.
I could'nt Fault the experience i had with SUPERNOVA.
Thumbs Up to You All.
Cheers
by Darren Crosby
a year ago
Very quick and efficient company. Easy to appoint and also very cost effective
by Mr. Richard Longhurst
a year ago
Great service from start to finish!!
Couldnt be happier to help with lots of questions too!
by Kerrie Audermatte - Outlet Residential Ltd
a year ago
Supernova provided an excellent service. We required a full asbestos survey and the inspection and report were delivered very quickly. Curtis Jones was extremely helpful in getting it arranged and I would highly recommend.
by Piers Desser
a year ago
On time, knowledgeble, great prices
by Sharon Milner
a year ago
Our inspector was really professional, friendly and the service from the moment we called to the moment we got the reports was flawless and easy. Thank you.
by Josh Gould
a year ago
We highly recommend SuperNova Group if you are in need of a fire risk and asbestos survey for your property in the Greater London area. We engaged Kirk Pearce a few years ago when the company was called Nova. Now the company…
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We highly recommend SuperNova Group if you are in need of a fire risk and asbestos survey for your property in the Greater London area. We engaged Kirk Pearce a few years ago when the company was called Nova. Now the company is SuperNova Group - it seems to be a larger entity, with the same owners, but with more surveyors and more office staff. We recently had to contact SuperNova to update our surveys and their whole team was very helpful and responsive. We had an immediate e-mail response from Annabel who explained that, post the Grenfell fire tragedy, the fire risk regulations have been updated. We later spoke to Louise in the SuperNova office (on a Saturday - brilliant) who helped us to understand our requirements and who then booked us in for the next available appointment at the start of the week. Our surveyor Alex from SuperNova arrived promptly and was extremely helpful as he explained how some of the new regulations had changed and what we should look out for in the survey. The report was then delivered to us electronically within one to two working days. The whole process from start to finish was very efficient and we were impressed with SuperNova's approach and professionalism. London Residential Customer.
by ANON
a year ago
Used supernova for our third service. Quick response and friendly. Competitive price as well
by Deosingh Boodoo
a year ago
I give 5 stars to supernova as they went above and beyond to help us in our moment of need they made all the arrangements and visited our site within a few days of making the initial contact. I strongly recommend supernova…
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I give 5 stars to supernova as they went above and beyond to help us in our moment of need they made all the arrangements and visited our site within a few days of making the initial contact. I strongly recommend supernova for all your work related needs if they can help they will. Brilliant service I can’t thanks you enough we will be back when our other offices need Fire risk assessments conducting over the next 12 months.
by Nigel Given
a year ago
Supernova were very responsive and provided a competitive quote - I would use them again. Particular thanks to Annabel for her assistance.
by Matthew Green
a year ago
Your engineers were very polite and courteous and helpful with my queries and were on time on both occasions
by Mr S Amin
a year ago
Very quick to get an appointment and to get the report. I called to book a survey on a Friday and by Monday we had our report.
by Nazare Alves-Nel
a year ago
Honestly, amazing service provided. There was lots of good communication throughout the process from booking the appointments to sending the reports. They made lots of efforts to gets samples and make reports within small…
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Honestly, amazing service provided. There was lots of good communication throughout the process from booking the appointments to sending the reports. They made lots of efforts to gets samples and make reports within small timeframes, so i really appreciate Supernova's efforts a lot. Thank you so much for the help!
by Jessica Donahue
a year ago
i have started using Supernova for my Asbestos checks and FRA's, they are quick to respond, quick to attend, quick to get the reports sent but very thorough. The assessment's are very professional and easy to understand,…
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i have started using Supernova for my Asbestos checks and FRA's, they are quick to respond, quick to attend, quick to get the reports sent but very thorough. The assessment's are very professional and easy to understand, i will be using these guys moving forward.
by Jodie Elson
a year ago
Quick and Efficient
by Diyana Ivanova
a year ago
Very quick and efficient; helped the sale of the property move through without delay.
by Trevor Moores
