a year ago
We asked pre-purchase survey. Communications were very smooth. Quotation and booking completed in a day and inspection and reporting completed just after 2-3 day. After-sales-support was also great and received clear explanation on inquiry.
by Suzanna H
a year ago
I can’t fault the service I got from supernova and would highly recommend them.
by Paul Mitchell mitchellpaul58@outlook.com
a year ago
Excellent service, very quick and efficient. Highly recommended.
by Lynne Williams
a year ago
We used supernova for an asbestos check on a house we we buying. I found everything about working with Supernova to be great! The survey was arranged within a couple of days and we had the report a couple of days after that…
Show More
We used supernova for an asbestos check on a house we we buying. I found everything about working with Supernova to be great! The survey was arranged within a couple of days and we had the report a couple of days after that so it was a very quick turnaround from our initial enquiry.
Annabel was very communicative and helpful and when we had a couple of questions they were answered promptly and clearly.
I found the survey to be thorough and the report was detailed. I consider the price to be very reasonable considering the high level of service we received. We would use Supernova again and would not hesitate to recommend.
by Lisa Bonocore
a year ago
The Asbestos & Fire Risk Assessments were carried out promptly & efficiently. There was good communication to let us know when the surveyor would be arriving. I received the reports, with photos, very soon after the surveys.
by Fiona O'Callaghan
a year ago
I recently used their service and was very impressed. Quick contact and reasonably fast turnaround times. The report I received was very detailed and thought. I highly recommend their services!
by Magdalena
a year ago
My experience with Supernova, was a positive one.
The process was very smooth, with sales, accounts and the surveyor that attended and carried out my report. Would recommend this company.
by Lea Lambell
a year ago
Good service and reasonable price. Comprehensive reports
by Paul Sellers
a year ago
Great company which our organisation have now used for the past 3 years. Competitive pricing. Thorough testing and reporting.
by Margaret Collett
a year ago
Very efficient, always available on the phone and were able to get the job done quickly and well.
by Tom Whitehead
a year ago
Really pleased with the service I received from Supernova. They were super efficient and were able to accommodate to my requirements.
by Reena
a year ago
Well worth the money. First point of call Elaine was very helpful, understanding and informative and was able to make an appointment for us quickly and under short notice. Alex the lead surveyor offered essential expertise…
Show More
Well worth the money. First point of call Elaine was very helpful, understanding and informative and was able to make an appointment for us quickly and under short notice. Alex the lead surveyor offered essential expertise and took time to ensure information we didn't fully understand was explained to us in a way we could digest it. He did an excellent and thorough job and we received the results promptly. Happy with the service and staff and would highly recommend this company.
by Sophie
a year ago
This the second time I have used Supernova. They offer a very professional service at a reasonable price. I highly recommend them
by Mr Imam
a year ago
Great people to deal with.
by Richard Garvin
a year ago
Very quick and professional.
by Paolo Marozzi
a year ago
Great company. Quick turnaround and fast report
by Chloe Telford
a year ago
Brilliant service. Easy to deal with. Good value. On time.
by Angus McGougan mcgougan1@gmail.com
a year ago
Excellent customers services , excellent service
Fast and professional
I was need it a report ASAP and they been so helpful, between couple days was sorted out everything
Recommend it to everyone
by Jenny F
a year ago
Extremely efficient and helpful
by Graham Davies
a year ago
I was so pleased with the excellent service provided by Supernova. They were quick and very professional. Highly recommend.
by Spas Mirchev
a year ago
Easy to book out of our service. Was able to get an appointment on a bank holiday weekend and a response time was within 48 hours. I’m very reasonably priced.
by Geoff Osborne
a year ago
We needed a fast turn-aound of an Asbestos Survey and Elaine was marvellous in getting it arranged promptly and when the opportunity arose for the Surveyor to arrive a day earlier we were delighted. All was completed very…
Show More
We needed a fast turn-aound of an Asbestos Survey and Elaine was marvellous in getting it arranged promptly and when the opportunity arose for the Surveyor to arrive a day earlier we were delighted. All was completed very efficiently and our Report delivered within 24 hours. Highly recommended!
by Shelagh
a year ago
The response from contact to survey was very good
Very thorough and lengthy report bit confusing as it seems repetitive.
Pleased with the result
by Mayur Patel
a year ago
Booked with 48h notice. Got the report back fast. Speedy responses.
by Agnieszka
a year ago
Very good efficient service and report came back quickly
by Caroline Doyle
a year ago
Excellent service, couldn't really ask for more! From the outset email responses were rapid and helpful, and we went from enquiry to quoting in a very short time, the quote contract was competitive and thorough, leaving nothing…
Show More
Excellent service, couldn't really ask for more!
From the outset email responses were rapid and helpful, and we went from enquiry to quoting in a very short time, the quote contract was competitive and thorough, leaving nothing to the imagination which made accepting the quote an easy decision. On the day Alex gave us a good heads up of his arrival window, giving us ample time to prepare, throughout the survey he was very smiley and friendly, but maintained a very high professional standard, he clearly knew what he was doing and very helpfully answered a few of my questions along the way. I didn't feel at any point Alex was rushing, nor did it feel like he was pushing us towards expensive repairs for the sake of it, just a top job really!
Thanks Alex and Supernova for all your help!
by Joshua Revnell
a year ago
Very professional company, Alex turned up on time done the survey, took samples and result report duly arrived. Highly recommend.
by Dawn Clifft
a year ago
Good and fast service
by Criseik Karamian
a year ago
From booking the appointment to carrying out the necessary inspections on the day the service was very efficient. The reports arrived quickly & were very thorough. Would definitely recommend this company to friends and family.
by Barry Reece
a year ago
Prompt and efficient service. Extremely happy with price for asbestos and fire safety assessment of our communal areas. Will definitely use again.
by Oliver Slim
a year ago
Very friendly and efficient
by Alex
a year ago
Very professional, efficient and friendly company. Highly recommended.
by Monika
a year ago
Very professional service. Prompt attendance and subsequent report generation.
Would thoroughly recommend Supernova as they carry out all our properties legal requirements and we have used them on numerous occasions and will continue to do so in the future.
by Susan Lawson
a year ago
Great service, everyone was a pleasure to deal with and very helpful!
by Robert Paterson
a year ago
When let down by another firm, Supernova were on hand to help! Very friendly over the phone, and flexible to our short time frames. Price was also very competitive - all in all an excellent experience from start to finish. Thank you!
by Henry
a year ago
Excellent swift service.
by David Andrews
a year ago
I was put in a difficult position when the bank required Asbestos and Fire Risk assessments just before the submission for the loan draw down for four properties. Elaine and her team came through with 3 completed reports…
Show More
I was put in a difficult position when the bank required Asbestos and Fire Risk assessments just before the submission for the loan draw down for four properties. Elaine and her team came through with 3 completed reports in 72 hours and the final one completed in time too. I would be happy to recommend this company for their efficient and professional approach. They dealt with the communications with tenants and dealt with any access issues. Brilliant service.
by Rohit Pattni
a year ago
From initial contact to site visit and even the written reports, it was all handled very professionally and very informative as to what we would expect next. Definitely would use again.
by Andrew Knight
a year ago
Supernova were "super" quick to send someone out to test if we had asbestos (sadly we did). They provided a reliable, speedy and reassuring testing service to get the results. Highly recommend using them if you do have concerns about the presence of asbestos.
by Rebecca Zimmerman
a year ago
We used this company for a fire safety assessment recently. They were reasonably priced compared to competitors, completed the job on time, and sent the report through swiftly afterwards. Would definitely recommend them.
by Karen Willis
a year ago
Very quick and slick, everything was sorted in one call and the survey was very timely
by Richard Davies
a year ago
Great service on the phone and in person, would recommend!
by Connor Kingslake
a year ago
Friendly, professional and timely service - thank you!
by Alex Morgan
a year ago
Fantastic team, responded very quickly and got everything sorted and emailed back swiftly. Highly recommend, thank you all!
by Daniel Wilson daniel.xb@hotmail.co.uk
a year ago
I was thoroughly impressed with the service we received from Supernova. We were visited within a couple of days of booking and received our report the following day. The surveyor turned up at the specified time and was very…
Show More
I was thoroughly impressed with the service we received from Supernova. We were visited within a couple of days of booking and received our report the following day. The surveyor turned up at the specified time and was very professional and efficient. I would highly recommend Supernova and would definitely use their services again.
by Lisa Greenwood
a year ago
Excellent survey - did exactly as asked - arrived on time and carried out a comprehensive report
by George Heron
a year ago
It was quick to arrange a test, and very efficient on the day and with the report. Thank you.
by Christina Lees
a year ago
Very fast and efficient. Next day survey which was just what was needed for a last minute request from the solicitors handling my flat sale. My daughter recommended them to me after their stellar service.
by Bruce Argue
a year ago
Excellent service from start to finish.
From the ladies in the office to Matt the engineer 5 star..!!
by Gary Hemple
a year ago
Very prompt and efficient service.
by Deborah Simmons
