10 months ago
I found my experience very positive, Very fast responses via email, happy to accommodate and change around from dates that we couldn't do. Reports and all communications very helpful and easy to navigate! The surveyor was…
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I found my experience very positive, Very fast responses via email, happy to accommodate and change around from dates that we couldn't do. Reports and all communications very helpful and easy to navigate! The surveyor was prompt, friendly and spoke me through everything. Highly recommended!!
by Philippa Johnson
10 months ago
Great, professional service. I needed an asbestos survey carried out urgently and Annabel responded to my online enquiry first thing in the morning and booked it in for a few hours later. Antony, the surveyor, was very friendly…
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Great, professional service.
I needed an asbestos survey carried out urgently and Annabel responded to my online enquiry first thing in the morning and booked it in for a few hours later. Antony, the surveyor, was very friendly and professional, worked thoroughly and communicated with me as he proceeded. The survey itself was available, with lab test results the following afternoon and was very detailed and comprehensive. Unfortunately high risk asbestos was found, but going forward Supernova’s survey has been vital. Also customer care connected me with a contractor who subsequently introduced me to the company they used for licensed removals: The ball is rolling. Supernova’s service has helped make an unfortunate situation more manageable and easy to navigate.
by Leandros Taliotis
10 months ago
Assesor turned up on time. Carried out his assessment in a professional manner. Glad with the service
by Moss Karagoz
10 months ago
Supernova were recommended to me by our estate agents, as a reliable and affordable service for asbestos surveys. They were incredibly helpful and clear with our options from the outset, and provided a next day appointment…
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Supernova were recommended to me by our estate agents, as a reliable and affordable service for asbestos surveys. They were incredibly helpful and clear with our options from the outset, and provided a next day appointment with similarly rapid test results. Highly recommend.
by Kit
10 months ago
Supernova delivered a reliable, professional service. Knowledgable office staff responded quickly to any telephone queries, and the site survey was booked, completed and the report forwarded within days, and all to schedule.…
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Supernova delivered a reliable, professional service. Knowledgable office staff responded quickly to any telephone queries, and the site survey was booked, completed and the report forwarded within days, and all to schedule. Overall an impressive service - thank you!
by Michele Reilly
10 months ago
Very helpful with cost-effective prices and quick turnaround
by Mo Aziz
10 months ago
We have used supernova many times over the last 2 years. They offered a great service, at a great price. Would 100% recommend.
by RBLM Properties LTD C/O Rocket PM
10 months ago
Very good a quick service
by Piero Correnti
10 months ago
My experience with the SUPERNOVA was smooth & easy. From talking on the Phone & choosing my Options was Professionally done. The Guy who came to get samples was spot on. I got the result 2 Days after the visit. I could'nt…
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My experience with the SUPERNOVA was smooth & easy.
From talking on the Phone & choosing my Options was Professionally done.
The Guy who came to get samples was spot on.
I got the result 2 Days after the visit.
I could'nt Fault the experience i had with SUPERNOVA.
Thumbs Up to You All.
Cheers
by Darren Crosby
10 months ago
Very quick and efficient company. Easy to appoint and also very cost effective
by Mr. Richard Longhurst
10 months ago
Great service from start to finish!!
Couldnt be happier to help with lots of questions too!
by Kerrie Audermatte - Outlet Residential Ltd
10 months ago
Supernova provided an excellent service. We required a full asbestos survey and the inspection and report were delivered very quickly. Curtis Jones was extremely helpful in getting it arranged and I would highly recommend.
by Piers Desser
10 months ago
On time, knowledgeble, great prices
by Sharon Milner
10 months ago
Our inspector was really professional, friendly and the service from the moment we called to the moment we got the reports was flawless and easy. Thank you.
by Josh Gould
10 months ago
We highly recommend SuperNova Group if you are in need of a fire risk and asbestos survey for your property in the Greater London area. We engaged Kirk Pearce a few years ago when the company was called Nova. Now the company…
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We highly recommend SuperNova Group if you are in need of a fire risk and asbestos survey for your property in the Greater London area. We engaged Kirk Pearce a few years ago when the company was called Nova. Now the company is SuperNova Group - it seems to be a larger entity, with the same owners, but with more surveyors and more office staff. We recently had to contact SuperNova to update our surveys and their whole team was very helpful and responsive. We had an immediate e-mail response from Annabel who explained that, post the Grenfell fire tragedy, the fire risk regulations have been updated. We later spoke to Louise in the SuperNova office (on a Saturday - brilliant) who helped us to understand our requirements and who then booked us in for the next available appointment at the start of the week. Our surveyor Alex from SuperNova arrived promptly and was extremely helpful as he explained how some of the new regulations had changed and what we should look out for in the survey. The report was then delivered to us electronically within one to two working days. The whole process from start to finish was very efficient and we were impressed with SuperNova's approach and professionalism. London Residential Customer.
by ANON
10 months ago
Used supernova for our third service. Quick response and friendly. Competitive price as well
by Deosingh Boodoo
10 months ago
I give 5 stars to supernova as they went above and beyond to help us in our moment of need they made all the arrangements and visited our site within a few days of making the initial contact. I strongly recommend supernova…
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I give 5 stars to supernova as they went above and beyond to help us in our moment of need they made all the arrangements and visited our site within a few days of making the initial contact. I strongly recommend supernova for all your work related needs if they can help they will. Brilliant service I can’t thanks you enough we will be back when our other offices need Fire risk assessments conducting over the next 12 months.
by Nigel Given
10 months ago
Supernova were very responsive and provided a competitive quote - I would use them again. Particular thanks to Annabel for her assistance.
by Matthew Green
10 months ago
Your engineers were very polite and courteous and helpful with my queries and were on time on both occasions
by Mr S Amin
11 months ago
Very quick to get an appointment and to get the report. I called to book a survey on a Friday and by Monday we had our report.
by Nazare Alves-Nel
11 months ago
Honestly, amazing service provided. There was lots of good communication throughout the process from booking the appointments to sending the reports. They made lots of efforts to gets samples and make reports within small…
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Honestly, amazing service provided. There was lots of good communication throughout the process from booking the appointments to sending the reports. They made lots of efforts to gets samples and make reports within small timeframes, so i really appreciate Supernova's efforts a lot. Thank you so much for the help!
by Jessica Donahue
11 months ago
i have started using Supernova for my Asbestos checks and FRA's, they are quick to respond, quick to attend, quick to get the reports sent but very thorough. The assessment's are very professional and easy to understand,…
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i have started using Supernova for my Asbestos checks and FRA's, they are quick to respond, quick to attend, quick to get the reports sent but very thorough. The assessment's are very professional and easy to understand, i will be using these guys moving forward.
by Jodie Elson
11 months ago
Quick and Efficient
by Diyana Ivanova
11 months ago
Very quick and efficient; helped the sale of the property move through without delay.
by Trevor Moores
11 months ago
Very good survey as always. Working to a tight programme and was very last minute, turnaround was quick and easy.
by Chris Paterson
11 months ago
Clear and quick booking and survey - all good thanks!
by Aurelia Mason
11 months ago
Prompt & reliable service with Intergrity
by Steve Giltnane
11 months ago
Very helpful inspector
by Andrew Nicol
11 months ago
The company were excellent at their communication. The survey was booked quickly and the process handled very efficiently. Joel was great! The actual survey was done smoothly and the report was available within a day of payment…
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The company were excellent at their communication. The survey was booked quickly and the process handled very efficiently. Joel was great!
The actual survey was done smoothly and the report was available within a day of payment being made.
Would highly recommend!
by Ruminder Chadha
11 months ago
Excellent service, technician arrived early morning so we didn’t have to wait in all day very easy to track him to our door. Job was finished very quickly and he even painted over the bit where the samples were taken from,…
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Excellent service, technician arrived early morning so we didn’t have to wait in all day very easy to track him to our door. Job was finished very quickly and he even painted over the bit where the samples were taken from, very clean and tidy. Results came a couple of days later by email great service would recommend to anybody.
Thankyou.
by Barry Wallace
11 months ago
Supernova is a great company who understands what you want and they do their best to do excatly what we want. And very helful people and ready to answer anytime. Will recommend
by Nithin Thomas
11 months ago
Very officiant and professional
by Jamie Sewell
11 months ago
Excellant service from start to finish.
by Samantha Mason
11 months ago
Very professional - easy process- good price
by Milan Dedic
11 months ago
Great service. Friendly surveyor. Quick results.
by Alastair Ratcliffe
11 months ago
Helpful company from start to finish. Gave us a quote but allowed us time to go through it without harassing us for an answer. Reasonable price and thorough report. Very professional handling of our difficult estate agents as well. Thanks!
by Emily Bispham
11 months ago
The team was punctual, professional, and thorough in their approach. The assessors Ryan demonstrated a clear understanding of current legislation and industry best practices, ensuring all areas of concern were appropriately…
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The team was punctual, professional, and thorough in their approach. The assessors Ryan demonstrated a clear understanding of current legislation and industry best practices, ensuring all areas of concern were appropriately reviewed. The reports were detailed, well-structured, and delivered within the agreed timeframe. Communication throughout the process was smooth, with queries promptly addressed.
by Egidijus
11 months ago
Had a good experience with Supernova. Easy to organise, the surveyor arrived on time as was very pleasant to deal with. Did have to chase for the survey report, but not really a big problem. Would recommend them!
by Charlotte Dixon
11 months ago
Good, quick service. Friendly Engineer.
by Alexander Martin-Simons
11 months ago
Excellent and quick service as always from start to finish. Thank you
by FD Build Ltd
11 months ago
Supernova are a thoroughly efficient and helpful company. I found them to be very professional and helpful from the first phone call. They have gone over and above to be helpful and polite and I cannot recommend them highly enough.
by Joyce Bennett
11 months ago
Found the company online as current undergoing some renovation and needed some flooring checked for asbestos. Quote was decently priced and communication was responsive and keen to help. Was booked in day after accepting…
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Found the company online as current undergoing some renovation and needed some flooring checked for asbestos. Quote was decently priced and communication was responsive and keen to help. Was booked in day after accepting quote and got results back quickly. Would recommend
by Michael
12 months ago
Super fast booking and had results in 2 days as promised!
by Auron
12 months ago
Supernova were very friendly, helpful and efficient.
by Alison Hart
12 months ago
Very responsive, quick to book with good customer service.
by Colleen
12 months ago
We are very happy with the very comprehensive reports undertaken by Supernova and the advice given to improve our Fire safety
by Mary Tilzey
12 months ago
I found them to be very professional .They also did a very thorough survey of the whole house .There were very punctual and did a great job for me ,,i would recommend them for ease of use and a no hassle approach.R dawkins
by Robert Dawkins
12 months ago
Really easy to deal with, very efficient and flexible, would definitely recommend.
by Andrew Bott
12 months ago
We are very pleased with the experience and the quality of the service provided to us. We strongly recommend the company to anyone looking for a first class job.
by Emad Motamedi
12 months ago
Hi Supernova, Thank you for your help and assistance. Just wanted to say thank you very much for your prompt and professional service. I have used your services in the past before and will continue to use them again if ever…
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Hi Supernova,
Thank you for your help and assistance. Just wanted to say thank you very much for your prompt and professional service. I have used your services in the past before and will continue to use them again if ever needed in the future.
I was glad to clear up there was no asbestos within the property. So can now focus on getting the ceiling fixed and the house fully refurbished.
Thank you again.
Mike
by Mike
