10 months ago
Polite,courteous,helpful, efficient. Thorough report.
Would recommend.
by Lesley Findlay
10 months ago
We recently had an asbestos management survey carried out with Supernova, the booking process was so strightforward and all members of the team were really helpful. David came to survey the property and he couldn't of been…
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We recently had an asbestos management survey carried out with Supernova, the booking process was so strightforward and all members of the team were really helpful.
David came to survey the property and he couldn't of been more thorough, friendly and informative. He went the extra mile by answering further queries I had surrounding the topic. Our detailed report arrived in the timeframe promised. Such an amazing experience from start to finish, it was definitely worth the money and we will be sure to recommend to others.
Thank you again.
by Melissa Newport
10 months ago
Excellent service.
Quick and prompt replies, helpful staff.
Would highly recommend
by Ash Chapman
10 months ago
Very thorough Fire Risk Assessment
by Maria Cardoso
10 months ago
efficient effective and reliable and able to respond at short notice.
by Katherine Armstrong
10 months ago
Super quick, super easy a supernova! Joal was excellent - I needed a survey really quickly as was in the middle of house sale/purchase. Joal followed up, the survey was completed and literally back with me the next day. It…
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Super quick, super easy a supernova! Joal was excellent - I needed a survey really quickly as was in the middle of house sale/purchase. Joal followed up, the survey was completed and literally back with me the next day. It was one of the few things in my whole sale/purchase experience that actually went well. Thank you 🙏
by Beth Griffiths
10 months ago
Friendly and efficient service!
by Glenda Richards
10 months ago
The survey was carried out very efficiently - really pleased!
by Tom Browne
10 months ago
Having recently used Supernova, I was impressed from the very first phone call. Their customer service was excellent, and they showed a genuine willingness to meet our specific needs. The response time was quick, the work…
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Having recently used Supernova, I was impressed from the very first phone call. Their customer service was excellent, and they showed a genuine willingness to meet our specific needs. The response time was quick, the work was carried out efficiently, and the pricing was very competitive. The report was also delivered promptly. What more could you ask for?
by Dean Stribbling
10 months ago
Very quick from start to finish excellent service
by Joy Latimer
10 months ago
Great service at reasonable prices - I am really happy with them and would have no issues in recommending them.
Thank you Annabel 🙏
by Barry Winton
10 months ago
We’ve been working with Supernova for a while now, and they’ve always delivered excellent service when it comes to asbestos and fire risk reports. Their work is consistently clear, thorough, and reliable, which gives…
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We’ve been working with Supernova for a while now, and they’ve always delivered excellent service when it comes to asbestos and fire risk reports. Their work is consistently clear, thorough, and reliable, which gives us real peace of mind.
A big shoutout to Nathan, who’s been our main point of contact, he’s absolutely brilliant. He’s quick to respond, super efficient, and always finds a way to get things done fast without compromising on quality. It really makes a difference having someone like him on the other end who genuinely cares and gets things sorted.
Thanks to the whole team at Supernova, we really value the relationship we’ve built and look forward to many more!
by Miles Khan
10 months ago
Very impressed with the company who are helpful accommodating and very professional. Phone calls to humans answered promptly too
by Agnes Sharif
10 months ago
Easy to get a quote and very efficient sales staff. Engineer turned up on time and was professional and helpful. Whole process couldn’t have been better. I would recommend to anyone.
by Geraldine Caruana
10 months ago
Easy to transact with. Good rates. Responsive to queries. Everything from booking the appointment to receiving the reports has been smooth. I have used them for 3 of our properties.
by L. Henry
10 months ago
Communication on the day wasn't great. Email received told me I had to be onsite whilst the survey was taking place. I took the time off. No notification to tell me the assessment was taking place, and only to be told the…
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Communication on the day wasn't great.
Email received told me I had to be onsite whilst the survey was taking place. I took the time off.
No notification to tell me the assessment was taking place, and only to be told the email I received was generic and I didn't need to be available. The assessment has been completed, and only found out when calling the office to find out when the assessment was being done.
Apart from that, the service seems smooth
by Bhavik Patel
10 months ago
Easy to book, able to accommodate my very specific time frame and very personable and knowledgeable inspector. An excellent experience. Highly recommended.
by Penny Farish
10 months ago
great and prompt service
by Ebba Roos
10 months ago
Really helpful and reassuring service.
by Poonam
10 months ago
Always reliable and friendly service. I only use Supernova and would highly recommend!
by Paul Dunphy
10 months ago
Good communication and customer service and great team on the ground
by Omar Ahmad
10 months ago
reliable, quick and honest
by Jannett Jindi
10 months ago
Extremely helpful staff and work completed in a timely manner. Really happy with the service provided so far.
by Mustafa Over
11 months ago
Great customer service. Prompt and professional assessment.
by Joanne Buchan
11 months ago
Thoroughly professional from enquiry to completion. Highly recommended.
by Martin Pimlott
11 months ago
Lovely and smooth. Good price in the market
by Wai lam Wong
11 months ago
Great service and communication. Friendly and efficient with the booking slot. Would recommend.
by Gill Harrison
11 months ago
Very professional, quick and responsible
by Kristine Kalnaja
11 months ago
Very satisfied with the service
Thank you
by Mike Jenkins
11 months ago
Pleasant, efficient and knowledgeable
by Jackie Alamo
11 months ago
Professional, quick and reasonably priced.
Good customer service skills.
Thank you
by Murat Kaya
11 months ago
Ryan Brennan from Supernova did an amazing job turned up earlier than anticipated despite being stuck in heavy traffic. he highlighted all the areas that we need to work on and did not pull any punches just like we asked.…
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Ryan Brennan from Supernova did an amazing job turned up earlier than anticipated despite being stuck in heavy traffic.
he highlighted all the areas that we need to work on and did not pull any punches just like we asked.
i can not recommend supernova enough that much so i am using them to carry out assessments at all our other 8 office in the UK.
by Nigel Given
11 months ago
"I've always received excellent service – very professional with timely responses to any queries or inspection requests. Thank you!"
by Martin Rae
11 months ago
From start to finish an excellent slick service with Supernova. From the quotation process to the asbestos testing itself and finally the delivery of the report. I highly recommend Supernova to all.
by Carol Miller
11 months ago
Great work. Very prompt and thorough survey as we needed to start some renovation work urgently.
by Faustine
11 months ago
Great service. Quick turnaround. Someone came to test our property on Friday morning and we received the results by Monday afternoon.
by Erica Hocking
11 months ago
It was clear from first the first call that Supernova were nicely organised. Our details, situation and requirements were recorded and what was on offer properly explained. The Asbestos inspector was prompt, bright and pleasant…
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It was clear from first the first call that Supernova were nicely organised. Our details, situation and requirements were recorded and what was on offer properly explained. The Asbestos inspector was prompt, bright and pleasant and on discovering he was a FRA inspector too he carried out that inspection.
Timely and efficient to help us through the stricter legislation.
by James Fraser
11 months ago
Spoke with Curtis, who was very helpful with organising an asbestos check in my hallway following my survey report. An appointment date was scheduled soon after via the estate agents and I was given a reminder of appointment…
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Spoke with Curtis, who was very helpful with organising an asbestos check in my hallway following my survey report.
An appointment date was scheduled soon after via the estate agents and I was given a reminder of appointment on the day.
Checks were in fact completed in the whole house.
I was very surprise as I got the results the day after their visit and no asbestos was found.
Thanks again for your service
by Michelle McDermott
11 months ago
The asbestos survey arrived promptly and was very polite. He provided clear communication on what had been found and the next steps. The report was provided quickly which was a huge help.
by Andrew Fellows
11 months ago
Fantastic service, friendly, efficient and very helpful in booking the appointment.
by Simon Gibson-Sexton
11 months ago
Fast Efficient, Was booked in quickly and completed.
by Luke Ziarko
11 months ago
I needed an asbestos and fire risk assessment for the commonways of my flat which I'm selling. Supernova was quick to respond and organise the assessment. The assessor arrived on time and undertook the assessment. It took…
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I needed an asbestos and fire risk assessment for the commonways of my flat which I'm selling. Supernova was quick to respond and organise the assessment. The assessor arrived on time and undertook the assessment. It took a few days to receive the report which covered all that I needed for my sale. Thank you.
by Stephen
11 months ago
Have to say they are on point, things can sometimes be a last min call to arrange a surveyor and they always accommodate.
by Gary Underwood
11 months ago
Nice
by Natasha Wilson
11 months ago
Price quoted was competitive. Supernova were able to attend site promptly for an asbestos survey. The report was delivered promptly. We would recommend Supernova.
by 38 Gipsy Hill RTM Company Ltd
11 months ago
Great company, admin was very responsive and the inspectors were prompt with the report
by Adam Lacey
11 months ago
We have some artex in our house and before we could contact any builders to undertake plastering work, we had to establish if there was any asbestos present in the Artex. We contacted Supernova, explained the situation, we…
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We have some artex in our house and before we could contact any builders to undertake plastering work, we had to establish if there was any asbestos present in the Artex.
We contacted Supernova, explained the situation, we were given a quote for a specialist surveyor to visit us and take samples from three separate locations. The fee was very reasonable, a date and time slot was agreed.
Tony the specialist arrived on the agreed date, well within the agreed time line. He took time to listen to our concerns and lack of information regarding the possible presence of asbestos, which we had only discovered after researching how to remove the Artex. Understandably we were very concerned, however Tony explained the possible outcomes of the testing, which did ease our stress. We then understood what and how we could proceed once the test results came back.
We received a short report initially from Tony which explained that the 3 test samples were negative, we also received a full detailed analysis report from Supernova confirming Tonys report.
Supernova and Tony in particular were very professional at all times. They were totally understanding and supportive.
We cannot thank them enough and not would not hesitate to recommend them. Thank you to all the team and particularly Tony.
by Morene Wilks
11 months ago
Efficient and swift
by Sylvia Flote
11 months ago
Was all easy and simple, kept in the loop, only problem we had was the booked inspection was delayed so the surveyor was unable to get the keys from estate agents. But was all sorted the following week Once done was only…
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Was all easy and simple, kept in the loop, only problem we had was the booked inspection was delayed so the surveyor was unable to get the keys from estate agents.
But was all sorted the following week
Once done was only a few days before we received the full report.
by Mark Waller
11 months ago
Fantastic service , highly recommend. Excellent communication and price . Thanks
by Graham French - thewashshop102@btinternet.com
