11 months ago
Good service although I would have appreciated confirmation that my photos and surveyor’s comments had been received and passed onto the surveyor. Nevertheless, my emails were answered promptly.
by Jenna Shorten
11 months ago
Speedy and professional service from start to finish.
From the booking staff right the way though to the report arriving exactly in the time scale promised - would defiantly recommend!
by Amanda Cannon
11 months ago
the surveyor was propmt, friendly and efficient. The report was thorough and swift.
by Margaret Nottage
11 months ago
I found the customer service and the whole process excellent and would strongly recommend.
by Sam Strickland
11 months ago
Excellent service from the time of booking to Antony arriving! This is the fourth time I have used Supernova and would recommend them for their thorough professionalism.
by Yogesh Patel
11 months ago
Great service
by Michael Gerald Taylor
11 months ago
An excellent service throughout. I needed a fast turnaround and from day of booking I had both reports (fire and asbestos) done the following day and documents sent within a couple more. The whole experience could not be…
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An excellent service throughout. I needed a fast turnaround and from day of booking I had both reports (fire and asbestos) done the following day and documents sent within a couple more. The whole experience could not be more friendly, professional or efficient... thank you Supernova.
by Gaynor Howe
11 months ago
We recently engaged Supernova Company for an asbestos management survey, and we are beyond impressed with their service. Their prompt response and fast turnaround time made the entire process seamless and stress-free. A special…
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We recently engaged Supernova Company for an asbestos management survey, and we are beyond impressed with their service. Their prompt response and fast turnaround time made the entire process seamless and stress-free.
A special shoutout to Joel for his exceptional customer service and thorough explanations, which helped us feel confident and well-informed every step of the way. Kudos also to Ashley, who went above and beyond to help us understand the detailed report, ensuring we could make informed decisions moving forward.
I highly recommend Supernova Company for their professionalism, efficiency, and dedication to excellent customer service. Thank you for your outstanding support!
by Sini Joseph
11 months ago
Easy to arrange initially & who I spoke to was very helpful, but difficult to contact following this as phone lines mandate communication by email
by Milo Snape
11 months ago
Very happy with service.
by Austin Hurley
11 months ago
Very quick and professional service. Will use again!
by Sam Bowman
11 months ago
👍👍👍👍
by Alan Burge
11 months ago
Delighted with the service provided. Communication was excellent throughout the process....highly recommended.
by June Cook
11 months ago
Great communication. Survey and report were completed quickly and thoroughly.
by Matthew Startin
11 months ago
Fantastic service
by Raymond Lam
11 months ago
Supernova were the only asbestos survey company I recently got in contact that responded quickly and quoted reasonably. Elaine was incredibly helpful and patient when we had to rearrange the survey and the surveyor Ryan was…
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Supernova were the only asbestos survey company I recently got in contact that responded quickly and quoted reasonably. Elaine was incredibly helpful and patient when we had to rearrange the survey and the surveyor Ryan was very communicative. Great service all round 👍🏻
by Samuel Grainger
11 months ago
Extremely helpful and went the extra mile. Had an FRA booked in quickly and was very happy with the surveyor
by VH
11 months ago
Very easy to deal with and no fuss customer service. Would recommend and will be using for future requirements.
by Jessica Leek
11 months ago
Easy and quick to book. Pleasant team to interact with
by Nicole
11 months ago
The assessor turned up on the agreed day and time. Carried out the job efficiently and I received the report the next day. I would definitely employ Supernova again . Very pleased I employed them.
by Craig T Templeton
11 months ago
Very fast turn around of survey's. Professional and dependable service.
by John Llewellyn
11 months ago
I had an excellent experience with… I had an excellent experience with SuperNova for asbestos testing in my home. From the start, they were responsive, professional, and very accommodating. I was worried about possible…
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I had an excellent experience with…
I had an excellent experience with SuperNova for asbestos testing in my home. From the start, they were responsive, professional, and very accommodating. I was worried about possible asbestos exposure after a recent job in my home disturbed some of the older ceilings, and they understood the urgency and concerns I had.
Ashley in particular was a tremendous help in getting me an appointment quickly and even went out of his way to match a cheaper quote I had received from another provider. They conducted the testing professionally, explaining each step, and provided results promptly. I couldn’t have asked for a better experience and would highly recommend SuperNova to anyone needing asbestos testing. Thank you, SuperNova, for your outstanding service!
Date of experience: 13 November 2024
by Judith Campbell
11 months ago
Great company to deal with. Asbestos survey was carried out swiftly and report sent within 48 hours. The surveyor was also polite and efficient in turning up on time. Would definitely recommend Supernova.
by Waheed Ali
12 months ago
very efficient, fast, reliable, staff are competent and helpful, reports helped us in decision making of house purchases
by Helge Vogt
12 months ago
We had a fantastic experience with using Supernova for our asbestos survey. They were very quick to reply and were able to come and complete the survey very soon after the initial enquiry. Our surveyor was fantastic and we…
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We had a fantastic experience with using Supernova for our asbestos survey. They were very quick to reply and were able to come and complete the survey very soon after the initial enquiry. Our surveyor was fantastic and we received the report within a matter of days. We would highly recommend their services.
by Maddie Bell
12 months ago
Excellent in-depth survey, which helped our Company decide the best way forward concerning Asbestos on our premises.
by Julian Purcell
12 months ago
Friendly and efficient service - thank you.
by Sinead O'Callaghan
12 months ago
Outstanding attention from Elaine and an incredibly fast turnaround.
Obviously I would have been happier if they didn't find Asbestos that I have had to have removed, but I cannot fault the service from start to finish!
Very happy corporate customer!
by Robert Mitchell
12 months ago
Good job
by Gyulsum Mehmed
12 months ago
Great service
by Linda Mehan
12 months ago
Extremely friendly service and helpful staff
by Neil Raja
12 months ago
The entire process from start to finish was smooth, and I was kept informed at each step. Annabel was extremely helpful. The surveyor was polite, respectful of my property, and clearly explained my options. Overall, it was…
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The entire process from start to finish was smooth, and I was kept informed at each step. Annabel was extremely helpful.
The surveyor was polite, respectful of my property, and clearly explained my options.
Overall, it was a painless and straightforward experience. I would definitely recommend the team!
by Dimitra Spiliotopoulou
12 months ago
My experience with Supernova is by far the best I have ever experienced with a Fire Risk Assessment company. They make the job so easy. They are efficient at booking appointments and swift with the reports thereafter. I have…
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My experience with Supernova is by far the best I have ever experienced with a Fire Risk Assessment company. They make the job so easy. They are efficient at booking appointments and swift with the reports thereafter. I have used them four times over the past couple of years and will continue to do so in the future.
by Beverley Taylor
12 months ago
Good company to deal with in every respect from intial enquiry to completed work.
by mukesh patel
12 months ago
'Did what it said on the tin!'
Fast, efficient and good communication.
by Jennifer Whiting
12 months ago
Super smooth and reliable process from start to finish! The scheduling was quick and easy and they’ve been very accommodating to my timeline and requirements. The test itself was carried out right within the booked timeslot,…
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Super smooth and reliable process from start to finish!
The scheduling was quick and easy and they’ve been very accommodating to my timeline and requirements. The test itself was carried out right within the booked timeslot, so were the promised results just on time. Highly recommended!
by Sylvia Ker
12 months ago
Prompt customer service and on time delivery. Surveyor came on time and communicated well all relevant topics. Report straight forward and simple with key conclusions summarised. Recommend. Now we can move forward with our house renovation with piece of mind.
by Ingrid Morante
12 months ago
Great service and communication
by Gordon Lauder
12 months ago
It was my first time using Supernova, and I highly recommend them. Their pricing was significantly more affordable compared to other companies, and they were incredibly fast in securing my booking. My report was received…
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It was my first time using Supernova, and I highly recommend them. Their pricing was significantly more affordable compared to other companies, and they were incredibly fast in securing my booking. My report was received the next day, could not believe the speed of the service. Thanks again!!
by Claire Monte
12 months ago
We are a small complex of 2 blocks of flats and asked Supernova to carry out Fire Assessments on both blocks. This we done on the 21st October 2024 it was carried out very quickly and were very impressed with this company.…
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We are a small complex of 2 blocks of flats and asked Supernova to carry out Fire Assessments on both blocks.
This we done on the 21st October 2024 it was carried out very quickly and were very impressed with this company.
The surveyor was very professional and friendly. The reports were sent very quickly which were easy reading.
The price was very reasonable and would definitely use Supernova again and highly recommend them.
by Pamela Warner
12 months ago
Professional, cost effective and timely company. We were very happy with the assessment and detailed report. Would recommend.
by Jane ONeil
12 months ago
Quick and efficient review with a comprehensive report
by Satty Khangura
12 months ago
We requested a full house inspection for Asbestos and was very impressed with the speed of the service. A call to book in the inspection, inspection took place the next day and two days later a full report all emailed. Our…
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We requested a full house inspection for Asbestos and was very impressed with the speed of the service. A call to book in the inspection, inspection took place the next day and two days later a full report all emailed.
Our father passed away from Mesothelioma, so Asbestos was always at the front of our minds before starting any work.
Money very well spent...
by Gary Duffy
a year ago
Supernova are a great company to work with, they schedule in appointments extremely quickly and at your convince. The engineer attending is always on time, presentable and thorough during the inspection. The reports are created…
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Supernova are a great company to work with, they schedule in appointments extremely quickly and at your convince. The engineer attending is always on time, presentable and thorough during the inspection. The reports are created and sent back in a clear and timely manor. I would recommend Supernova to anyone who requires there services.
by Harvey Phillips
a year ago
Really great service, Louise was extremely helpful regarding the booking of the survey and Stuart the inspector clearly explained the process whilst on site. I would be more than happy to recommend Supernova to other businesses, thank you!
by Chelda Warren
a year ago
Very helpful and efficient, thank you.
by Malcolm Derrick
a year ago
Many thanks to Annabel. Her answers to questions are precise and straightforward. Overall, a very good service.
by Emily Hernandez
a year ago
Ryan was super helpful and very knowledgeable.
I would highly recommend Supernova.
by Milan Bodnar
a year ago
Excellent service - polite, prompt, thorough, helpful, communicative and responsive to messages. I would recommend them to anyone!
by Christopher Mounsey-Thear
a year ago
excellent service quick to react and efficient
by Daniel Derbyshire
