9 months ago
Friendly, thorough and reports turned up within a couple of days. Will definitely use this company again and highly recommend.
by Donna Phillpott
9 months ago
Our experience with Supernova was positive. The team were responsive, friendly and helpful throughout the whole process. We will be recommending them to anyone who requires such services. Thanks team, especially Ashley who…
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Our experience with Supernova was positive. The team were responsive, friendly and helpful throughout the whole process. We will be recommending them to anyone who requires such services. Thanks team, especially Ashley who responded quickly to any questions or queries I had throughout the process.
by Tamzin Stanbrook
9 months ago
Absolutely professional from start to finish, a great service , well done.
by Rupert Burt
9 months ago
Good experience. Fast and nice customer service!
by Mate Czerovszki
9 months ago
Communicative, quick turnaround, great experience all round - thanks Joel!
by Ross Mitchell
9 months ago
I received an appointment within a few days of calling. The surveyor arrived promptly and was very professional and knowledgeable about my questions. The report, which was thoroughly comprehensive, was received the next day.…
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I received an appointment within a few days of calling. The surveyor arrived promptly and was very professional and knowledgeable about my questions. The report, which was thoroughly comprehensive, was received the next day. I would highly recommend this company to anyone.
by Coleen Kevins
9 months ago
They were very helpful and responsive when giving me advice on testing and next steps
by Max Wermann
9 months ago
Really quick and efficient
by Tony Frost
9 months ago
One of the best experiences I’ve ever had with a booked service. We’ve just purchased an agricultural barn for conversion and it’s all a little daunting! You guys made the process painless, and I even had the opportunity…
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One of the best experiences I’ve ever had with a booked service. We’ve just purchased an agricultural barn for conversion and it’s all a little daunting! You guys made the process painless, and I even had the opportunity to ask the person coming out to do the test who had a bunch of knowledge. Spending a few hundred pounds has saved me thousands!
by Conner Nudd
9 months ago
Super efficient and professional. Very quick to supply a report and communication skills were excellent.
by John Bennett
9 months ago
Good
by David Lewis
9 months ago
Great customer service and time keeping from start to finish. Surveyor turned up prompt on the day of inspection as agreed, was polite and mindful of working from home. He then turned the report around within the agreed timescales.
Luke Wilkinson
by Luke Wilkinson
9 months ago
Very quick and efficient service.
by Shah Hussain
9 months ago
So, so lovely, kind and very helpful!!!!! A fabulous and very detailed report was provided. Really quick response from the off. Can’t fault the service. Thank you so much!!
Helen Thomas.
by Helen Thomas
9 months ago
They truly are the experts. Came very promptly, explained what they were doing, knowledgeable. Above all, we felt we were in safe hands.
by Beena Tanna
9 months ago
I have the pleasure of working with Supernova and I can't recommend them highly enough. They are very professional, efficient and ensure all works are completed on time and to the highest standards. When working with contractors,…
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I have the pleasure of working with Supernova and I can't recommend them highly enough. They are very professional, efficient and ensure all works are completed on time and to the highest standards. When working with contractors, it is extremely important to have good communication and Supernova are nothing short of this - whenever I have questions or need updates, they are quick to get back to me and address any concerns. It's rare to find a contractor who consistently delivers quality work with such excellent customer service.
by Elena Sarris
9 months ago
Excellent customer services from Supanoa Group. Enquired with the. Regarding price and availability to which they were very competitive and inspected the property within a short notice. The turn around on the report was also…
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Excellent customer services from Supanoa Group. Enquired with the. Regarding price and availability to which they were very competitive and inspected the property within a short notice. The turn around on the report was also excellent in turn keep the wheels turning and my client happy.
Luke Wilkinson
Absolute Property Surveys
by Luke Wilkinson
9 months ago
Amazing service from Supernova, extremely friendly and went above and beyond to attend our assessments at their earliest convenience. Full tracking to let us know how long the assessor would be. Reports were provided back…
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Amazing service from Supernova, extremely friendly and went above and beyond to attend our assessments at their earliest convenience. Full tracking to let us know how long the assessor would be. Reports were provided back to us within a couple of days & they have given us opportunity to make changes to the "RED" areas on FRA, send over proof of change & they will update our report for us! Amazing and the only FRA company we could find that would be able to do this.
by Harriet Harper
9 months ago
Very efficient: organized a survey within 20 minutes of submitting a form on their website, scheduled for a couple of days after, friendly chap came by and prepared the report within a day, as promised.
by SK
9 months ago
Professional, would recommend!
by Paul Bowyer
9 months ago
Very Swift and great report. Thank you
by Doug Alley
9 months ago
Amazing , Annabel was one of the most friendliest customer service advisors i've met to date, she helped so much with matching a quote and everything
The asbestos surveyor came out straight away!!
Best company ever highly recommend!!!!
by Anita Janagal
9 months ago
This is the second year I have used Supernova and would not hesitate to recommend them. Having found their advice to be extremely helpful with cost effective solution's from start to finish. 10/10
by Carlo
9 months ago
As always, a faultless service from start to finish, Elaine is so lovely to deal with, when we need you, it is always urgent, and you step up to the mark each time, Thank you.
by Mark-0800HomeFix
9 months ago
Great service
by Habibullah Adil
9 months ago
Nathan helped me quickly book a survey for the specific date I needed within a week. The survey was done efficiently and professionally. I would definitely use Supernova again!
by Rebecca Marcus-Chin
9 months ago
THE GENTLEMAN THAT CAME WAS VERY POLITE & PROFESSIONAL.
by Mr H
10 months ago
Fast, efficient and not too expensive
by Jane Adam
10 months ago
Quick service and extremely helpful
by Matilda Robinson
10 months ago
Have used twice and service has been quick and good.
by CLAL
10 months ago
Efficient experience but difficulty with using payment system also the process wasn’t fully explained so wasn’t made aware that payment had to be paid before I received report
by David Butler
10 months ago
I have used these guys 3 times now. Fast efficient with a no nonsense approach. I can book a survey on Monday n have the inspection done on Tuesday n the report in my email box by Wednesday. How easy is that? Also exceptionally…
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I have used these guys 3 times now. Fast efficient with a no nonsense approach. I can book a survey on Monday n have the inspection done on Tuesday n the report in my email box by Wednesday.
How easy is that?
Also exceptionally competitive on price. Again they are just hungry to do the work professionally n efficiently and then move on to the next job.
by Bilesh Joshi
10 months ago
Excellent service
by Graeme Bessell
10 months ago
Brilliant service provided, fast and efficient.
The surveyor was very pleasant and efficient.
Result turnaround was fast and that was what we needed.
by HHC
10 months ago
Survey was organised quickly and efficiently. I was kept up to date as well as them liaising directly with the landlord agent. Report received within 24hours of survey completion. I would certainly recommend.
by josh Johnson
10 months ago
Quick results, easy to book and flexible with communication. Great job overall!
by Ismini Theodosiou
10 months ago
Friendly, professional, efficient and cost effective. Very happy with the service!
by Ed Chrimes
10 months ago
Fantastic service from supernova. All documentation was clear and concise. The asbestos survey was completed in a timely manner and the result was emailed to me in pdf. Would definitely recommend to family and friends.
by Gillian Garner
10 months ago
They carried out the test as described, but the report was basic and when I asked for more information the questions were either ignored or I was given short emails. It you're telling someone they have asbestos in a house…
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They carried out the test as described, but the report was basic and when I asked for more information the questions were either ignored or I was given short emails.
It you're telling someone they have asbestos in a house their buying, I'd expect the location and details of it to more detailed considering the risks involved.
by Nick Lee
10 months ago
fantastic service every time. Always turn up on time very friendly people happy to answer ant questions asked. Will continue to use for every children's home we open.
by Steve Young stevey@enlightery.co.uk
10 months ago
Great response, helpful team. Highly recommend
by Guy Barnes
10 months ago
Brilliant. Professional
by Colin Barrett
10 months ago
Tester arrived on time, completed the examination. Test results delivered as promised.
by Michael Rezin
10 months ago
Excellent service, efficient and easy.
by Debra
10 months ago
Supernova was very efficient, quick and reliable. I'm very happy with the service they've provided and will definitely recommend them.
by Lise Dessons
10 months ago
Supernova offered a very professional and efficient service. Good and proactive communication.
by Oscar
10 months ago
Very quick service and excellent communication.
by Victoria Taylor
10 months ago
An excellent service - We enquired about having a survey done prior to the removal of a garden shed we planned to demolish.
Supernova helped offering a speedy and affordable service to allow us to do that.
- Thoroughly recommended
by Gareth Morgan
10 months ago
I have contacted office once then had professional quotes straight away.
I was very happy for them regarding the customer services. With in two days appointment scheduled and following week work done.I recommend them for others too.
by Kalanithy Gnaneswaran
10 months ago
Excellent service
Very helpfully came very quickly and provided fire and asbestos report within 2 days
by James Youngman
