7 months ago
Excellent service, clear communication, easy to use online forms. A great customer service experience. Your product and craftsmanship is excellent! I was very impressed! Thank you,
by Stephen McCune
7 months ago
Beautiful quality work and careful delivery. I work for a builder and we use them a lot. Always does a stellar job with specs, delivery and install.
by Nancy Lochman
7 months ago
Product arrived as advertised. Great workmanship!
by Chris Walsh
8 months ago
Best service and best sells person Josh
I’m very happy with the product.
Thank you
by Cornel Onita
8 months ago
We have used Timber build products multiple times now how separate projects with different architects. Each time we receive beautiful and exceptional products. The product is delivered very quickly as well b
by Andrew
8 months ago
Service is great and products are the best!
by Darrell Keith
8 months ago
Great service and product
by Manny Gaunaurd
8 months ago
Timber Build was a pleasure to work with. Their team was very responsive and delivered with quality cedar brackets.
by Nolan Anderson
8 months ago
High quality products. Excellent staff. Thanks
by Richard Roehm
8 months ago
Excellent & professional assistance selecting the correct bracket for my new portico. It was built and shipped quickly. The end product is sturdy, strong and beautiful. Thank you.
by Joe Hatzfeld
8 months ago
We purchased garage trellis brackets and purlins and a template for the rafters. Everything looked great and were easy to prime and paint. Our sales rep, Jacob Stacho, was very helpful in guiding me to the right products.…
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We purchased garage trellis brackets and purlins and a template for the rafters.
Everything looked great and were easy to prime and paint.
Our sales rep, Jacob Stacho, was very helpful in guiding me to the right products.
Thank you. We would recommend your company to others.
by Cheryl
9 months ago
Found what I needed on TimberBuild and I ordered it on line. They sent me emails on the building of my wooden braces. Emailed me when it shipped and was delivered. Very fast service and a good product. Will do business again with them. Thanks
by Jerry Neeb
9 months ago
Great service and a quality product. Will definitely continue to work with Timber Build in the future.
by Christopher Delaney
9 months ago
Your product came in 100% as requested. Thank you so much for doing a great job. I’m very happy with the turnout.
by Billy Hammett
9 months ago
I have worked with Timberbuild for multiple projects and each time they have delivered wonderful custom brackets. The process is simple and they have exceeded all expectations. Jacob was a great salesman and Josh was super…
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I have worked with Timberbuild for multiple projects and each time they have delivered wonderful custom brackets. The process is simple and they have exceeded all expectations. Jacob was a great salesman and Josh was super helpful in providing a shop drawing for approval.
by Jason Zeigler
9 months ago
Many thanks to Jacob at TimberBuild. He was very helpful and responsive leading up to our order. During our conversation I mentioned we were going to paint our brackets, Jacob suggested a more economical solution, saving…
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Many thanks to Jacob at TimberBuild. He was very helpful and responsive leading up to our order. During our conversation I mentioned we were going to paint our brackets, Jacob suggested a more economical solution, saving us $700.00. The brackets were on time and more than we could have expected. There getting installed this week, and we can't wait to see them on the house.
by Harry McSteen
9 months ago
I was looking for some ornate and structural gable end brackets and other pieces for a project. I called Timberbuild and was helped immensely with the questions that I had. I ended up ordering approximately $10K worth and…
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I was looking for some ornate and structural gable end brackets and other pieces for a project. I called Timberbuild and was helped immensely with the questions that I had. I ended up ordering approximately $10K worth and couldn't be happier with the braces and brackets! They arrived perfectly within my timeframe and every one was made beautifully and fit perfectly. Thanks to Josh and all the crew who helped make my experience a great one!!
by Bret Tredway
9 months ago
Materials arrived safely and in great condition. Thought was obviously put into shipping which was nice to see.
by Joshua McDermott
9 months ago
Very helpful! Received all the information I needed in a timely manner. Would be comfortable using their products again.
by Micaela Mendoza
9 months ago
AWESOME CUSTOMER SERVICE. VERY FRIENDLY.
by Jorge Pessoa
10 months ago
First time dealing with timber build. The whole process was seamless and my order arrived ahead of schedule. Will definitely use them again if the need arises
by Bob
10 months ago
Great quality, fast service, and a willingness to address my questions thoroughly. Had one issue with one of the shutters I purchased. It was addressed and resolved with a new shutter the very next day. I will be purchasing…
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Great quality, fast service, and a willingness to address my questions thoroughly. Had one issue with one of the shutters I purchased. It was addressed and resolved with a new shutter the very next day. I will be purchasing a mantle in a few months. I highly recommend!
by Michael Dugger
10 months ago
Jacob was super helpful to work with. Our custom order was delivered just as ordered. Will definitely be a return customer!
by Jessica Speciale
10 months ago
Everything just arrived today and it looks great! Jacob was great to work with. When I casually mentioned the brackets were going to be painted, he offered a more economical solution that provided the same high quality but…
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Everything just arrived today and it looks great! Jacob was great to work with. When I casually mentioned the brackets were going to be painted, he offered a more economical solution that provided the same high quality but saved us $300.00. Can't wait to get them installed. Highly recommended!
by Harry
10 months ago
I have had two interactions with Timber Build and I foumd this company to be one of the best to deal with. Very professional, courteous and quick to quote. I received my product exactly as specified.
I would highly recommend them.
by Rick Selitto
10 months ago
love the quality of the product
by sandi fox
10 months ago
Josh was awesome to work with. Very knowledgeable! Timber Build offers a great product selection with great pricing
by Brad Wolf
10 months ago
This company is real easy to work with and fast with getting your order sent couldn’t be more satisfied
by Brett Cubbage
10 months ago
I have ordered my items from this TimberBuild over the years. Everything is always beautifully crafted and well packaged for shipping. AND ... the cedar aroma upon opening the box is a little slice of heaven every time!
by Elly B
10 months ago
Pleasure doing business w TImberBuild. I am in this industry and will continue to use them.
by Chad Huie
10 months ago
Jacob was very responsive and professional.
by Nathan McDaniel
11 months ago
GREAT SERVICE
by Richard Zaccaria
11 months ago
Ordered custom made brackets for an awning and many gable brackets. The workmanship was top notch. I ordered rough cedar, not as rough as my previous order. You usually can smell cedar and this wood had no smell? My biggest…
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Ordered custom made brackets for an awning and many gable brackets. The workmanship was top notch. I ordered rough cedar, not as rough as my previous order. You usually can smell cedar and this wood had no smell? My biggest disappointment was that 90% of the wood was a chocolate brown? Never seen cedar of this color. So my Cedar tone stain didn't do anything but seal the wood. Make sure you request what color wood you are expecting
by Bob
11 months ago
Quality product and quick delivery on custom sizes.
by Adam DeVon
11 months ago
The quality of the screen door is so good that it puts the rest of our cabin to shame. We may have to build a new one around the door! Lol
by Jonathan
11 months ago
Great service and extrimly nice wood work get your wood work done by these guys
by Steven Rogers
11 months ago
Working with Jacob Stacho and TimberBuild was such a simple and enjoyable process. He answered all of my questions immediately, shipped and delivered within 1 week of order. My contractor told me it was the best cedar product…
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Working with Jacob Stacho and TimberBuild was such a simple and enjoyable process. He answered all of my questions immediately, shipped and delivered within 1 week of order. My contractor told me it was the best cedar product he had seen and would highly recommend this company to future clients. All pieces had been labeled and packaged with care with labels being easily removed because someone had thoughtfully and purposely folded a corner making the removal seamless. These little steps show this company has taken great detail in making their product simple, perfect and beautiful to work with and look at! BRAVO!!!
by Dayna Williams
11 months ago
Product was great. Timeline and being paid 100% before shipment was not clearly communicated to me. So product was close to being not delivered in time. But again, finished product was great!
by Gerald Helf
11 months ago
very good
by Emilio Montilla
11 months ago
100% great resource for builders todo w timber!
by Los
11 months ago
Original custom items damaged in shipment, but replacements made, shipped, and delivered in just one week. The rest of my large order arrived exactly as ordered and in perfect condition. Terrific customer service start to finish.
by Marc
11 months ago
Fantastic Customer Service. I received my order very quickly and the packaging was terrific. I'm impressed with this Company I found on line !!
by Cathy
11 months ago
Great customer service. Helpful with ides. The price was good and shipping was fast!
by Mark Harrington
11 months ago
Delivered exactly what I expected. Good quality at reasonable price and done quickly. Highly recommend these folks. also good communications.
by Richard E. Adams
11 months ago
Great service and high quality ornamental truss.
by Becky Brandvik
12 months ago
Great service. My project required some specific dimensions for the 2 products I needed to order and Josh was very helpful working through it all with me. When I placed the order I was given an approximate lead time for the…
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Great service.
My project required some specific dimensions for the 2 products I needed to order and Josh was very helpful working through it all with me.
When I placed the order I was given an approximate lead time for the items to be shipped and was surprised when they showed up about a week earlier than expected.
Great job all around.
by Don Fleming
12 months ago
Excellent service in every way!
by Donna Roberson
12 months ago
from the order of the rafter tails through delivery was smooth and very professional. Product was above average when delivered. Will use Timber Build for all our future needs. Thank you to Jacob and team
by Donald Hostetler
12 months ago
The bracket we purchased, in clear fir, was outstanding- it looked great out of the crate, and when primed, painted and installed, looked as if it had been there since the house was built.
Sturdy, perfect curves and details, we highly recommend their products!
by Brad White
a year ago
I am very happy with the TimberBuild gable brackets I purchased and the customer service I received. The gable brackets have been installed on my house and they look great. Jacob Stacho and Josh Newell were very helpful with…
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I am very happy with the TimberBuild gable brackets I purchased and the customer service I received. The gable brackets have been installed on my house and they look great. Jacob Stacho and Josh Newell were very helpful with getting my custom request just right. Thank you.
by Doug Lackpour
