2 years ago
Your service and client communication has been fantastic. I am looking forward to receiving my solar panels on 1st August ....but so far the system has worked fabtastically well. Many thanks.
by Mike Vlok
2 years ago
Riaan Please receive a copy from the Letter I send you on the 16 April 2023 Regards Heinrich Kirchmayr Attention: Mr. Riaan Kasselman During the Month of February 2023, I decided to upgrade my power supply from a Mercer 2400VA…
Show More
Riaan
Please receive a copy from the Letter I send you on the 16 April 2023 Regards Heinrich Kirchmayr
Attention: Mr. Riaan Kasselman
During the Month of February 2023, I decided to upgrade my power supply from a Mercer 2400VA (purchased at Powerhour during December 2019 and installed new Battery’s in May 2021) to a more reliable system, considering the extended Load shedding hours by Eskom.
Mr. Riaan Kasselman was the Salesman with whom I discussed my requirement and various models have been discussed and eventually the best Unit for my requirement was the one suggested by Mr Kasselman, a 3kw Mercer with 2x 200a/h lithium Battery pack with 2x Solar Panels -380 - 450w.
The Unit was installed shortly afterwards without the Solar Panels and performing without problems.
Approximately 3 Weks later the Solar panels where installed and the Foreman in charged was carrying out a good installation job and programmed the setting which was given to him by someone over his cell phone. A few days later the alarm went off during the night and I switched off the system and informed Mr Kasselman of this problem, how arranged that the Person who assembled the Unit in the first place came to my house and re adjusted the setting which turned out to be wrong again.
Mr Kasselman was informed again with the problem which I encountered and he decided to adjust the settings himself as there are certain power settings not known to the Installer. Since then, the Unit is running without any problem and hopefully for many years to come.
My personnel conclusion regarding the installation and commissioning of this unit is the workmanship is of good quality but the final technical knowledge regarding the working and adjusting the System is missing.
Regards
Heinrich Kirchmayr
by Heinrich Kirchmayr
2 years ago
Just had a solar system installed from Powerhoursolar, can recommend them as a very professional solar install company. Very happy with the quality of the work carried out.
by Reese Lamb
2 years ago
All went according to plan from our first meeting with Tiana to when the roof Panels were installed. Everyone we dealt with knew what their job entailed and what had to be done to ensure the client was kept happy. All questions…
Show More
All went according to plan from our first meeting with Tiana to when the roof Panels were installed. Everyone we dealt with knew what their job entailed and what had to be done to ensure the client was kept happy. All questions were patiently answered. Overall excellent professional service.
by Thomas Mills
2 years ago
The inverter and battery work great, but I am still waiting for my solar panels,
by Louis Joubert
2 years ago
Excellent service!
by Juan Olivier
2 years ago
It is quite an investment when choosing to install an inverter / solar system, we received several quotes from various companies, eventually deciding on powerhour after a friend recommended them, the installation was completed…
Show More
It is quite an investment when choosing to install an inverter / solar system, we received several quotes from various companies, eventually deciding on powerhour after a friend recommended them, the installation was completed timeously and professionally, we are very happy we chose such an efficient and professional company, I would recommend Powerhour to anyone considering an inverter system.
by Robert McMillen
2 years ago
Happy with service and contact
by Johan en Susan Loubser
2 years ago
Installation was excellent, the pricing was very competitive, their knowledge and expertise in the field is good and their after sales service is commendable and prompt. The staff are very pleasant and helpful.
by John Callanan
2 years ago
Excellent service! I've changed my mind after having paid already and was refunded immediately. Will strongly recommend you guys!
by Martie Gilchrist
2 years ago
Baie effektief, goeie diens
by Dr JT (Johanna) Botha
2 years ago
Found the service backup and response to questions to be very good. Staff easily contactable and helpful. Installations happened on the day scheduled and was done very neatly and feedback was given to a one day rain delay…
Show More
Found the service backup and response to questions to be very good. Staff easily contactable and helpful. Installations happened on the day scheduled and was done very neatly and feedback was given to a one day rain delay for the panel installation. If I was pushed for a negative item, it would be that the house walls were left a little dirty after the solar panels were installed. Would recommend the Company.
by Leslie Schoof
2 years ago
Good service received from Kobus. Was always willing to help. Thank you very much.
by Mev van Rensburg
2 years ago
Powerhour is a highly professional outfit that provides excellent service. Thank you.
by James Coghlan
2 years ago
Friendly service. It was a good experience.
by Koos en Elna Eksteen
2 years ago
Kobus was the only person in the industry (Garden Route) to promptly come back to answer any questions and provide a clear quotation. Powerhour provided the panels and installation on time and on budget. I can recommend this company for Solar installations.
by Francois Kruger
2 years ago
Baie tevrede. Netjiese werk, vinnig en weet wat hulle doen. Baie dankie span
by Elsie Schutte
2 years ago
Uitsonderlike goeie diens. Ek was regdeur die proses altyd op hoogte gehou en die ooreengekome tye was altyd stiptelik nagekom. Dit is altyd 'n aangename ervaring as mens se verwagtinge oortref word. Ek sal Powerhour sonder enige huiwering aanbeveel.
by Koos Linde
2 years ago
the Lady that attended to me was very helpful and went the extra mile it was a pleasure to do business with her my the installation was neatly and professionally done
by Nellie Davies
2 years ago
Great product, professionally installed.
by Neil Moster
2 years ago
Power consumption increased by 50% since installation of inverter and battery. Refer e-mail for detailed record of power consumption over four years.
by Hendrik Kirsten
2 years ago
Friendly, efficient and professional. What more can one ask for! The delays in instillation is a manufacturing supply issue, so that's not on them and the only "frustration" delay. Just installed the solar panels, so operational…
Show More
Friendly, efficient and professional. What more can one ask for!
The delays in instillation is a manufacturing supply issue, so that's not on them and the only "frustration" delay.
Just installed the solar panels, so operational efficiency is not available yet.
by Mark Sasman
2 years ago
uitstekende diens en naverkoops diens
by Lofty Fourie
2 years ago
Friendly and efficient service, everything delivered on time as planned, and working well. thanks so much.
by Alison Collier
2 years ago
Riaan was a big help very happy with his help also with very impressed with stefans quility of work fitting the battery in the garage
by Edgar Glass
2 years ago
It has been a wonderful experience working with and efficient and reliable Company, will recommend you anytime.
by Johan Breytenbach
2 years ago
Excellent Service and good quality work...
by Cassie
2 years ago
Great work and follow up service!
by Grafton Houston
2 years ago
Excellent service as usual from Powerhour. Especially impressed that you communicate so well with your customers telling me exactly when my installation will take place, meeting your commitment to that date and giving back…
Show More
Excellent service as usual from Powerhour.
Especially impressed that you communicate so well with your customers telling me exactly when my installation will take place, meeting your commitment to that date and giving back up advice when required. An all round professional company.
by Brian Musto
2 years ago
Hello Kobus. We can only comment very favourably on the excellent work and after sales service we have had from you and your team of workers. We have no hesitation to recommend you to other prospect clients as we have done…
Show More
Hello Kobus. We can only comment very favourably on the excellent work and after sales service we have had from you and your team of workers. We have no hesitation to recommend you to other prospect clients as we have done in the past. WE wish you well in your business and trust that it will go from strength to strength. Regards Basie
by Basie - Plettenbergbaai
2 years ago
inverter noisy and apparently not the automatic guarantee on the Li-ion batteries as other inverter. Otherwise i am happy with the service and workmanship.
by Rey Roodt
2 years ago
Baie te vrede met diens
by Danie Cronje
2 years ago
Very quick response, perfect installation and great after sales support! Highly recommended!
by Lothar Hoefle
2 years ago
We found Powerhour's service excellent...they were efficient, and worked neatly.
We highly recommend them...
by Judy Reid-Robertson and Andre Crause
2 years ago
When making a substantial investment you need the best. Powerhour is the best. Their knowledge and expertice linked with excellent customer service ensure that you get the best personalised solution. Best investment that I have made.
by Maarten Fopma
2 years ago
Very happy with how everything was managed very professionally by the entire Powerhour team. More than relieved to no longer being dependent on Eskom.
Thanks a million!!
by Jo Fankhauser
2 years ago
Ek het vir Riaan Kasselman in Februarie gaan sien. Hy het die hele stelsel en die voordele verduidelik. En die beste prys moontlik gekwoteer. Ek het dit aanvaar, en finansiering gereël. Johan en sy spanmaat het die battery…
Show More
Ek het vir Riaan Kasselman in Februarie gaan sien. Hy het die hele stelsel en die voordele verduidelik. En die beste prys moontlik gekwoteer. Ek het dit aanvaar, en finansiering gereël.
Johan en sy spanmaat het die battery & en ‘inverter' ‘n maand later geïnstalleer: ‘n voortreflike vriendelike span wat puik professionele werk gedoen het.
Die beoogde datum vir die sonpanele is vir middel Junie beplan. Die sonpanele is egter vandag (10 Mei 2023) deur 4 vriendelike en kundige jongmans, gelei deur Leo, geïnstalleer. Dit was binne 3 ure oor en uit - klaar! Super netjies en professioneel.
My opregte dank en waardering aan die besigheid, en in besonder Riaan, François en Nico, en Johan en Leo.
Die vriendelike diens en hulpvaardigheid ken geen perke nie! Dankie!
by Chris de Lange
2 years ago
Ek het vir Riaan Kasselman in Februarie gaan sien. Hy het die hele stelsel en die voordele verduidelik. En die beste prys moontlik gekwoteer. Ek het dit aanvaar, en finansiering gereël. Johan en sy spanmaar het die battery…
Show More
Ek het vir Riaan Kasselman in Februarie gaan sien. Hy het die hele stelsel en die voordele verduidelik. En die beste prys moontlik gekwoteer. Ek het dit aanvaar, en finansiering gereël.
Johan en sy spanmaar het die battery & en ‘inverter ‘n maand later geïnstalleer,l: ‘n voortreflike vriendelike span wat puik professionele werk gedoen het.
Die beoogde datum vir die sonpanele is vir middel Junie beplan. Die sonpanele is egter vandag (10 Mei 2023) deur 4 vriendelike en kundige jongmans, gelei deur Leo, geïnstalleer. Dit was binne 3 ure oor en uit - klaar! Super netjies en professioneel.
My opregte dank en waardering aan die besigheid, en in besonder Riaan, François en Nico, en Johan en Leo.
Die vriendelike diens en hulpvaardigheid ken geen perke nie! Dankie!
by Chris de Lange
2 years ago
Ek wil vir julle by Powerhour bedank vir die installering van ons inverter en panele.Eeerstens moet ek Johannes bedank wat kans gesien het om die nuwe stelsel(wat julle geen kennis van gehad het nie) deur julle span te laat…
Show More
Ek wil vir julle by Powerhour bedank vir die installering van ons inverter en panele.Eeerstens moet ek Johannes bedank wat kans gesien het om die nuwe stelsel(wat julle geen kennis van gehad het nie) deur julle span te laat installeer.Wie het nou kon droom dat dit so n ingewikkelde spul sal wees maar aankouers wen.AAn almal wat deel was n groot groot dankie en hier wil ek besonder vir Johan n groot dankie se die man het net geweier om tou op tegooi en daar werk alles nou perfek. Kobus kan trots wees oor die manne wat al die instellasies doen. Ons het lanklaas met so n groep vriendelike en hulpvaardige manne te doen gehad.
Nogmaals baie dankie Powerhoursolar ons kan julle hoogs aanbeveel.
Groete,
Andre en Anita van den Berg.
ERf 3280,Mont Fleur.
by Andre en Anita van den Berg
2 years ago
Thank you to Johannes and the team at Powerhour Solar for accommodating us during our short window of opportunity to complete our solar installation. Johan and his Team initiated the inverter and battery install, Ryno and…
Show More
Thank you to Johannes and the team at Powerhour Solar for accommodating us during our short window of opportunity to complete our solar installation.
Johan and his Team initiated the inverter and battery install, Ryno and his Team completed the PV install and Leo and His Team finally wired up the array and did the handover.
The work done was completed on time and without any hold up.
Thank you once again.
Kind regards.
Craig Brown.
by Craig Brown
2 years ago
Best Installers in Southern Cape who installs Solar. Neat and absolutely Professional. Thank you PowerHour Team!!!
by Marius Marx
2 years ago
The 2 young gents were professional in every way.
by Ken Oreilly
2 years ago
Delivered on time and even earlier with the installation of the panels.
Professionalism of the teams involved.
Already recommended to my neighbour.
by Johann van der Vyver
2 years ago
Happy with company.
by JCB Snyman
2 years ago
The inverter and battery were installed within the time frame promised by Power Solar and the installer did a great job as well.
I would certainly recommend them to anyone.
by Mnr JM Barnard
2 years ago
Professional , knowledgeable very informative and helpful.
by Gawie Maritz
2 years ago
Professional end efficient
by Gerhard Brink
2 years ago
Professional and friendly service!!!
by Daan De Villiers
2 years ago
Dit is n baie professionele stelsel . Ons is baie gelukkig met die stelsel en dit het al die negatiewes van die gedurige krag onderbrekings laat verdwyn . Julle diens en installasie is baie professioneel en boesem vertroue in .
by Louis Blom
2 years ago
The service received from Power Hour Solar in George was Professional, Friendly and on time, after best advice was given in terms of products, guarantees and maintenance. They installed a 5.5kVA Sunsynk Inverter, 5kw Sunsynk…
Show More
The service received from Power Hour Solar in George was Professional, Friendly and on time, after best advice was given in terms of products, guarantees and maintenance. They installed a 5.5kVA Sunsynk Inverter, 5kw Sunsynk Lithium Battery and 4.3kw Solar array. The job was completed with eight Solar photovoltaic Panels 535/540w. I would strongly recommend them.
by Paul Rorich