4 weeks ago
The search on the internet was easy and your website clear and straightforward. The response wasn't immediate, but not too long and I understand it can take time. However the feedback was onpoint, all the details I needed…
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The search on the internet was easy and your website clear and straightforward.
The response wasn't immediate, but not too long and I understand it can take time. However the feedback was onpoint, all the details I needed to place the order. Parts were received timelessly and accurate. Excellent service.
by TREVOR FERREIRA
4 weeks ago
Went above and beyond for me let me return the wrong castors
and sort the right ones. so easy to deal with nothing was a problem.
thanks mike.
by Michael McCormick
a month ago
Hi - were a little underwhelmed by initial chat from office lady but totally understand its not her forte... After that, all go. Thx so much!
by Chris
2 months ago
Nice Salesman that stopped by, so fast, efficient service & delivery.
by Louise
2 months ago
great fast service questions answered clearly price was great and they had them ready to go before i got there to collect very profession
by Kerry Hackett
2 months ago
grate servise thank you
by larry .
2 months ago
Great product and great service
by Warren
3 months ago
Easy to deal with.
by Andy M
4 months ago
The work requested was done in timely manner and cost effective. The job was done very well.
by Kenith Clark
4 months ago
Great service - quick to respond, and very pleasant to deal with. Prompt action in collecting and returning the trolley we needed repaired - and for a good price!
by Susan Waldmeyer
4 months ago
Was easy to put together, perfect unit for the forklift we have
by Southern Ocean Safety Equipment
5 months ago
Ed Kelly went over and above to find me wheels I urgently needed, great service, thank you.
by Chris V
5 months ago
Communication was great, quick responses and fast delivery even with modifications made to our order.
by Carmorita Roebeck
6 months ago
Good to liase with and delivery worked out great.
very happy with ladder in place and am pleased with the ease of use and safety
by Wayne
6 months ago
Good initial communication.
by Ray Oosterbroek
6 months ago
Friendly service always helpful when asked questions about various options.
Product arrived on time. Lifter is working well, and we look forward to using it to improve movement of products from our stores to the workshops
by Peter Harrison
6 months ago
ordered a cage from Rex Industrial - very fast delivery and very friendly personnel. Would recommend to anyone.
by Rachelle Venter
6 months ago
Excellent service, Excellent Product
by Dan
6 months ago
Good service
by Allan Laidler
6 months ago
I requested a braked castor wheel quote and received a quote for unbraked and i never checked it , so i ordered the wrong wheels( my bad) .. asked for the correct wheels to be sourced and i never heard back ....so i used…
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I requested a braked castor wheel quote and received a quote for unbraked and i never checked it , so i ordered the wrong wheels( my bad) .. asked for the correct wheels to be sourced and i never heard back ....so i used another supplier who sourced quickly and i have now ordered more from them.
by Damian
7 months ago
Good people to work with and great service.
by Steve Charlton
7 months ago
had a great experience.
young guy on the phone was helpful and seemed knowledgeable
proforma invoice was send in a timely manner and goods were sent and received quickly
by - -
8 months ago
Quick response to quote and delivery once ordered, excellent service
by Paul Sherson
8 months ago
The help given to me by Nick was outstanding.
by Bryce Gibson
8 months ago
Excellent service and manufacture.
by John Wysocki
8 months ago
They had what i wanted, it was well pruced. They communicated well, delivered promptly and packaged well.
by Karen De Wit
9 months ago
Great service. With clear information if parts will take longer than a week to arrive.
by FINN BENHAM
9 months ago
I asked by contact enquire for availability of 4 castors in Chch. They quoted delivered or pick up, I replied pick up today and they were ready when I walked in and Paid, Thankyou Rex for many good years of good products and service.
by Graham Lamb
9 months ago
the product is great, the communication is 2nd to none, REX equipment is an absolute dream to work with
by Daniel S
9 months ago
Very happy to use these guys again.
by Darien Cottier
9 months ago
great experience so fast and easy! thank you
by Ellie / High Country Helicopters
9 months ago
Great service in-store from Paul and that continued with Len delivering items same day. Great range of products for our situation.
by Ampro Sales
9 months ago
Fast easy service. :)
by Keith Tahere
9 months ago
Very Helpful and accommodating, Rex staff are focused on supplying the correct product in a timely manner.
Excellent company to deal with.
by Phoenix Engineering
9 months ago
Great service provided by Len from the Wellington Sales team - he had so much patience with me as I kept giving the wrong measurements. In the end I had the correct product delivered to my door. Very very good customer service…
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Great service provided by Len from the Wellington Sales team - he had so much patience with me as I kept giving the wrong measurements. In the end I had the correct product delivered to my door. Very very good customer service and delivery of product was extremely fast.
by Andrea Lance
10 months ago
Very efficient trading communication, Fast delivery within a week. Has been trading with this company for a long period of time.
by Jennie Fah
10 months ago
Excellent service & ability to custom make our special order, thanks
by Rhett
10 months ago
Met the new rep Len who is local so thats a good start, left me a catalogue and found exactly what i needed to order and placed the order which was acknowledged and supplied in good time.
by Neil Rees
11 months ago
Great product and service
by Jason Stinchcombe
11 months ago
Excellent service!
by Charles
12 months ago
Product arrived quick and does the job we require.
by NEIL BARCLAY
12 months ago
Rung up on the phone and had great service even though the man was new to the job, great service and very quick sending out the wheels.
Mike
by mike .
a year ago
Ordering from Nick was a pleasant and painless process that occurred in a timely manner. I don't see any opportunity for improvement.
by Craig Murton
a year ago
Very happy with your product and your customer service
by Carl Williams
a year ago
very professional service, always fast to respond.
by Mary Brown
a year ago
Nick was really helpful end to end - highly reccommend
by Alicia Birmingham
a year ago
Lochy is the best sales guy.
He helped me a lot. I am pretty sure I follow him as a client.
by Yukichi Shikano
a year ago
Excellent service with good products knowledge
by BHAVIKKUMAR PATEL
a year ago
great product and easy process
by Daniel Murray
a year ago
Good, easy to use catalogue, friendly and efficient service and plenty of stock on- hand. Good guys to deal with.
by Brad Kelly
