a week ago
Waikato heat pumps did an excellent job all around from quoting to the installation. DOM - he has a lot of knowledge and is a great people person putting you at ease as he answers your question. The installation finish was perfect.
by Michael Vincent
2 weeks ago
Excellent communication and went above and beyond to ensure our heat pump was installed how we wanted. Great service.
by Bryan Terry
3 weeks ago
Installer was on time and done in a very professional and quick manner.
Cleaned up after himself very efficient would highly recommend them
by Mere Enoka
a month ago
Excellent people to deal with,prompt service and a great product, throughly recommend thanks.
by Dave Skelton
2 months ago
Awesome company & people to deal with, they make it so stress free and easy! Highly recommend!
by Derryn Woods
2 months ago
We found DOM and Tyler very professional, efficient and made it easy for us to understand the ins and outs of the ducted system. Surprisingly enough not many Directors supply and fit the ducted system, DOM was here and explained…
Show More
We found DOM and Tyler very professional, efficient and made it easy for us to understand the ins and outs of the ducted system. Surprisingly enough not many Directors supply and fit the ducted system, DOM was here and explained everything. We love the cooling in summer and heat in cooler mornings. We had a few quote, but choose Waikato Heatpump as to affordable, practical. Would recommend the ducted system. Thank you 😊
by Des Strong
2 months ago
Recently we have used WHP services for a heat pump installation and also the servicing of an existing heat pump. On both occasions received open advice and communication with timely action. We would definitely use this company…
Show More
Recently we have used WHP services for a heat pump installation and also the servicing of an existing heat pump. On both occasions received open advice and communication with timely action. We would definitely use this company again for heat pump requirements.
Maree & Gary
by Maree Stewart
4 months ago
Great service and advice. We had a complex circumstance to work around and WHP delivered the perfect solution. Great team to work with and affordable pricing
by Ronan Buser
4 months ago
Cannot recommend Waikato Heap pumps enough! Fantastic service and advice from the get go. Very happy.
by Callum Dewar
7 months ago
Good
by Peter Levin
7 months ago
Dom and his team were super helpful. We had trouble getting traction for a simple upgrade from another company for a long time. Dom was able to quickly give us options and got it resolved quickly. Very happy.
by Emily Cleland
8 months ago
Beautiful precise workmanship outside cables all securely waterproof covered our walls are super thick (a converted industrial building) and the carpentry work was very professional. No cracks gaps or glue. Lovely professional…
Show More
Beautiful precise workmanship outside cables all securely waterproof covered our walls are super thick (a converted industrial building) and the carpentry work was very professional. No cracks gaps or glue. Lovely professional job. If there was anything to say on the negative side I didn't get a tutorial on how best to use costsaving features how to clean filters. Otherwise couldn't ask fur a better job. Thanks team.
by Lyn Nyenhuis
8 months ago
Excellent service and helpful advice
by Chris Chisholm
10 months ago
Love our new heatpumps from quote to install was 3 weeks ! Very fast great communication highly recommend !! Thanks !!
by Ashleigh Forde
11 months ago
Excellent responsive service. Quote was provided promptly, work was completed on time and as expected. Great customer service. Highly recommended.
by Sue Garmonsway
11 months ago
great service and attention to detail - would thoroughly recommend
by Graham Harford
a year ago
I am happy with product
by John Morpeth
a year ago
Your Technican was very competent and pleasant.he was here when you said he would be here.He and his helper seemed to work well together.
Kind Regards
Bruce Clark.
by Bruce Clark
a year ago
As the weather was so mild after we had the heat pump installed on the 25th March we didn,t use it much until last week when we had some cool nights & mornings . It has worked well and we look forward to using it more as…
Show More
As the weather was so mild after we had the heat pump installed on the 25th March we didn,t use it much until last week when we had some cool nights & mornings . It has worked well and we look forward to using it more as the weather gets colder and causes condensation over night .Thank you for the seamless installation . cheers Jacquie & Peter
by Peter & Jackie Murray
a year ago
Overall the heatpump installation went very well, with no issues. There was one small problem: in my quote acceptance email I was given an installation date along with a promise that this would be confirmed closer to the…
Show More
Overall the heatpump installation went very well, with no issues. There was one small problem: in my quote acceptance email I was given an installation date along with a promise that this would be confirmed closer to the date. This never happened, so on the afternoon of the day before the proposed date I rang to confirm it was going ahead. Unfortunately none of the several phone numbers I tried were answered, so I left a message. Later that day I did get a reply and confirmation that the installers were coming, but there was a period of uncertainty.
by Mike Spiers
a year ago
nice ppl and excellent installation
by Anderson Liang
a year ago
Dom and the team were friendly and professional. Dom understood what we needed and provided a very competitive quote within one hour of his visit. Installation was efficient and friendly and the team tidied up afterwards.…
Show More
Dom and the team were friendly and professional. Dom understood what we needed and provided a very competitive quote within one hour of his visit. Installation was efficient and friendly and the team tidied up afterwards. The HVAC system is excellent, keeping our entire house lovely and cool in the hot and humid Waikato summer. We're looking forward to being toasty warm during the chilly Waikato winters.
We highly recommend Dom and the team for any HVAC needs,
by Tracey Moerkerk
a year ago
fast efficient service.
workpersons pleasant and very tidy
would recommend them to anyone wanting a heatpump.
by DS & C Rogers
a year ago
We were very happy with all of our dealings with Waikato Heatpumps - from the first meeting with Dom right through the installation. Everyone we dealt with was prompt, professional and well informed. Dom was great at answering…
Show More
We were very happy with all of our dealings with Waikato Heatpumps - from the first meeting with Dom right through the installation. Everyone we dealt with was prompt, professional and well informed. Dom was great at answering any and all questions and providing solutions for any issues we could foresee. Highly recommend this company!
by Mary Boss
a year ago
We are very happy with the service provided and the responsiveness of the WHP team. Absolutely loving the air conditioning with this weather!
by Andrea Ward
a year ago
Lovely to do business with. Prompt with their communication. Attractive blokes doing the installation. Pretty happy
by Minette Duvenhage
a year ago
Professional service
by Nigel Wilson
a year ago
Very accommodating, prompt and friendly service from the Management, Office and the Servicemen installing our Ducted System. Also very reasonably priced. We are very pleased.
by Alida Hume
2 years ago
Service was excellent great job done heatpumps are working well
Thanks again
by Sheryl Rayner
2 years ago
Dom and the team at Waikato Heatpumps were an amazing team to work with. So professional, friendly and took the time to explain things ensuring we getting what we needed for our situation. Nothing was a hassle 🙂 Thank…
Show More
Dom and the team at Waikato Heatpumps were an amazing team to work with. So professional, friendly and took the time to explain things ensuring we getting what we needed for our situation. Nothing was a hassle 🙂 Thank you for all your work and we will be recommending you in the future.
by Laura & Matt Carter
2 years ago
Warm, friendly, and super helpful service, right from the first phone call! Nothing was too much trouble and we were kept in the loop for the whole process. We truly appreciated being prioritised so my elderly father would…
Show More
Warm, friendly, and super helpful service, right from the first phone call! Nothing was too much trouble and we were kept in the loop for the whole process. We truly appreciated being prioritised so my elderly father would have reliable heating after coming out of hospital. We absolutely recommend the whole team at Waikato Heatpumps. With much gratitude - Robyn.
by Graham Scott
2 years ago
As i told your receptionist i thought your guys did an awesome professional job as the 4 stars reflect
by TeHore TeAho
2 years ago
Got maintenance and service on 2 heat pumps. Very happy with service/price and await time. And would definitely get them back.
by Tracey & Gary Trotter
2 years ago
Great, came when they said they would spoke with rep for 20min discussing location and went to work and done quickly and tidily
by Noel Bashford
2 years ago
I phoned the Business to arrange a quote which was booked and completed in just 2 days. Unfortunately, they took 4 weeks to install however they didn't over-promise which was refreshing. No surprises and very happy with the…
Show More
I phoned the Business to arrange a quote which was booked and completed in just 2 days. Unfortunately, they took 4 weeks to install however they didn't over-promise which was refreshing. No surprises and very happy with the communication. I would recommend and use them again.
by Phil Empson
2 years ago
Dom and the team did a fantastic job installing our ducted Daikin System. Very very happy with the result and the after installation support. Highly recommend the team for anyone who is looking for a great solution for heating/cooling…
Show More
Dom and the team did a fantastic job installing our ducted Daikin System. Very very happy with the result and the after installation support. Highly recommend the team for anyone who is looking for a great solution for heating/cooling your home. Couldn't be happier !!!!
by Stephen & Sharon Lang
2 years ago
Hi there the advice that Dom gave us as to which heat pumps to install was excellent and the boys from WHP did a really good job with installing our heat pumps. I don’t think we have run them above half yet. Most of the…
Show More
Hi there the advice that Dom gave us as to which heat pumps to install was excellent and the boys from WHP did a really good job with installing our heat pumps.
I don’t think we have run them above half yet. Most of the time they are just idling at the lowest setting - not sure if that is the most economical way to use them ? ( quiet too )
We should have done a long time ago. It is so nice at the end of the day to walk into a nice warm dry house.
by Quentin Lukey
2 years ago
Very efficient from the first time ringing, to having the quote, to installation. Very happy with the results. Will definitely use again. Thank you.
by Gail Englebretsen
2 years ago
Good quality service and products but installation took more than one day for 2 heat pumps
by Anthony Walshe
2 years ago
Dom and the team were very helpful from quote through to the install. Thanks for making the process easy and stress free.
by Stefan Brown Toni Walsh
2 years ago
WHP installed a ducted heating/cooling system into our home and we are more than impressed with the difference it has made! The kids rooms are so warm overnight and no more condensation! The team that completed the install…
Show More
WHP installed a ducted heating/cooling system into our home and we are more than impressed with the difference it has made! The kids rooms are so warm overnight and no more condensation! The team that completed the install worked hard to get the job done, we’re super friendly and gave us a good rundown of how it works. Would highly recommend.
by Bailey Nicholson
2 years ago
Very happy. Upgraded at no extra cost. Top installer did job. Very helpful
by Bryson Montgomery
2 years ago
They removed our old heat pump and put in our new heat pump in good time didn't leave a mess and cleaned our other heatpump. Had no problems dealing with them fast and efficient, would definitely use them again.
by Joanne Rozeboom
2 years ago
Top job staff very helpful and polite left everything very tidy when finished
by Allan Green
2 years ago
Very friendly, helpful and quick service. Excellent product. Thank you to Dom and the team.
by Colin Neal
2 years ago
Great service.
by Richard & Jacqui Pink
2 years ago
Very prompt service assessing air conditioner. Replacement and repair quotes given. Replacement installed within a week. Great service.
by Vicki Ladd
2 years ago
Thanks for doing such a fab job and getting the installation done by the time required even at shorter notice. Appreciated all the advice too.
by Melzi Vink
2 years ago
Ordering & having my Heat Pump installed was a smooth & trouble-free experience. (In fact it was installed three days beore the planned date!) Communication with ALL staff involved was excellent - very pleasant & professional…
Show More
Ordering & having my Heat Pump installed was a smooth & trouble-free experience. (In fact it was installed three days beore the planned date!) Communication with ALL staff involved was excellent - very pleasant & professional to deal with; not forgetting the installing technition & electrical contractor. The Daikin Heat Pump that Dom. recommended is great; simple & straighforword to operate and as Sheryl said,"The best thing since sliced bread"!
Waikato Heat Pumps - a first-class company.
by Ian Nichols
2 years ago
Dom was very good to talk with about installation of of heating system. He arranged a quote which dropped when a monthly discount came in. No issues no hassles. PeterD
by Peter Drogool
