Quotient

Logic Plumbing, Heating and Electrical (Maintenance) Ltd

197 Reviews

Quotient 2 weeks ago  
Very happy with service I received . Professional and did what was required on time and at price agreed
by Norman Fazakerley
Quotient 2 weeks ago  
I was impressed by the efficiency of your service, both the admin and the engineer. Jason was very good - the problem was identified and he came a second time to fit the part - and it works great now! Many thanks.
by Mrs Hodgkinson
Quotient a month ago  
Good service, quick and efficient. And confident that guidelines were being followed so as to avoid covid problems
by Robert Earnshaw
Quotient a month ago  
Good service especially in these difficult times. Engineer was very pleasant and understanding. Problem was efficiently dealt with.
Thank you
by Liz Grose
Quotient 2 months ago  
Super service from all departments at a difficult time.
by Sue Leach
Quotient 2 months ago  
Excellent service, on time, efficient and professional throughout.
This is the second time that I have used this company and I highly recommend them.
by Mr Hartless
Quotient 2 months ago  
I have been very pleased with the workmanship provided by Liam and Steve, both were pleasant and I am satisfied with the work carried out. I will be happy to use Logic in the future if the need arises.
by Mary Newsham
Quotient 2 months ago  
Fantastic service. Liam was great
by Anne Musgrave
Quotient 2 months ago  
Very good service especially at these difficult times. Well informed & punctual.
by Nick Smith
Quotient 2 months ago  
Always courteous and friendly. I’m sure my leaking boiler would have been fixed quicker had it not been for the part being ordered over a bank holiday.
by Helen Raven
Quotient 2 months ago  
solved both heating and hot water in one
by J Bushby
Quotient 3 months ago  
From the initial phone contact, right through to the finish of the job I have to say that everyone was absolutely professional. The first engineer diagnosed and did a temporary repair. The next engineer completed the job  More
From the initial phone contact, right through to the finish of the job I have to say that everyone was absolutely professional. The first engineer diagnosed and did a temporary repair. The next engineer completed the job with the assistance of an electrician. This was a during the lockdown and being NHS workers we were more than mindful of the need to prevent cross infection. Non of your team objected to the use of masks while on our house. Many thanks to all for being efficient and professional.
by David Watt
Quotient 3 months ago  
Polite professional and punctual the guy did a great job and we were very pleased.
by Bill Wakefield
Quotient 3 months ago  
Fast, efficient and friendly service and checked everything before they left. Would highly recommend
by Findlay Michaud
Quotient 3 months ago  
Can't speak more highly of the service we received from Jason. Boiler services and repaired within 2 days.
by Lynda Jals
Quotient 3 months ago  
A very efficient and thorough service.
by Irene Ramsbottom
Quotient 3 months ago  
Logic installed our Aga Rayburn 3 years ago,and have serviced it yearly since.They are a great company to deal with,helpful and always return calls etc.I have not given a 5 star rating for the simple fact that as we live  More
Logic installed our Aga Rayburn 3 years ago,and have serviced it yearly since.They are a great company to deal with,helpful and always return calls etc.I have not given a 5 star rating for the simple fact that as we live in a remote location we have to wait weeks for their Engineer to carry out a service.An emergency call out recently took over a week before the engineer could visit and identify the problem,which he did.But of course with the country in lockdown I have no idea when he will be back to replace the part.Hopefully top of the list when things get back to some normality.
by Derek Bowhay
Quotient 3 months ago  
Good service from logic but nothing has happened yet as regards our fire we are still waiting for it to be done . obviously things are not going to plan at the moment with the covid19 It would be nice to be informed
by Madelaine Norman
Quotient 3 months ago  
My emergency plumbing problem was solved very easily in two hours.Many Thanks to Nathan.
by Mr Dunn
Quotient 3 months ago  
I am extremely happy with the standard of service received from Logic. I dealt with Kate Wignal, who I found helpful & considerate in arranging & re-arranging appointments to suit my needs. I found the engineers who visited  More
I am extremely happy with the standard of service received from Logic.
I dealt with Kate Wignal, who I found helpful & considerate in arranging & re-arranging appointments to suit my needs. I found the engineers who visited helpful & knowledgeable and I was provided with a clear and competitive quotation price for my boiler repair. They deserve their 5 stars.
by Carol Redshaw
Quotient 4 months ago  
Great experience, engineer arrived on time and carried out all necessary test and checks
by Paul Rocke
Quotient 4 months ago  
Lovely young man and a very enjoyable day getting my new sink put in.
by Jen Kirby
Quotient 4 months ago  
Very good as usual, quick and efficient job at a good price
by Barbara Schorr
Quotient 4 months ago  
Engineer perfectly polite etc. But unable to solve the problem. I asked him to quote for a follow up but I had to chase it.....?
by Patrick Leonard
Quotient 4 months ago  
Excellent service so far - you're due this Monday to install new boilers and hot water back-up. So, I'll be able to write an additional review after that. In the meantime, i must say that when Chris came to do the quote it  More
Excellent service so far - you're due this Monday to install new boilers and hot water back-up. So, I'll be able to write an additional review after that.
In the meantime, i must say that when Chris came to do the quote it was a very nice change for a company to listen to the customer and come up with a sensible solution to the problem.
by Dr Taylor
Quotient 4 months ago  
I would give a five star, the engineer was very helpful. However he was called out because the hot tap was running very low pressure, and a week later, it's gone back to the same condition.
by Mr & Mrs Newble Newble
Quotient 4 months ago  
Your two members of staff who come to fix our boiler we’re pleasant and done the repairs and left no mess.
by Lynda Mumberson
Quotient 4 months ago  
My routine boiler service revealed pressure problems , and I can’t speak highly enough of the engine who went out of his way to locate the fault , and then put it right .
by Adrian Pearson
Quotient 4 months ago  
Excellent service, quick response to call out for a quote, quote received soon after and date in diary for work to commence
by Tracy Morland
Quotient 4 months ago  
I have been extremely impressed by the professionalism and dedication to giving great customer service by Logic’s maintenance department. The 2 engineers who attended my property were both good but the service provided  More
I have been extremely impressed by the professionalism and dedication to giving great customer service by Logic’s maintenance department. The 2 engineers who attended my property were both good but the service provided by Lisa Freeman in the office was exceptional.
by Jane Blythe
Quotient 4 months ago  
Great service! Logic sourced a part for our boiler and fitted it quickly.
by Lindsay Stewart
Quotient 4 months ago  
Quick and efficient service
by Kirsty L S
Quotient 5 months ago  
Great Service , lovely to deal with, highly recommend.
by Mrs Stephenson
Quotient 5 months ago  
polite and professional service
by Ashley French
Quotient 5 months ago  
We were very satisfied thank you. Office staff always very helpful.
Thank you.
by Jo Ayres
Quotient 5 months ago  
Very good, prompt service. Only suggestion is to provide the same staff to diagnose then resolve the problem
by Mr Tyson
Quotient 6 months ago  
Logic have worked at our company for many years and have always been reliable/professional and maintained a high standard of work.
by Phil Walton
Quotient 6 months ago  
Very quick
by Mark Hillman
Quotient 6 months ago  
Boiler leak - same day visit and fixed within a week.
by Mark Hillman
Quotient 6 months ago  
Amazing service and advice. I wouldn't trust any other company. Logic have really helped me year after year which is why I stay with them.
by Natasha Caig
Quotient 6 months ago  
Polite, efficient and knowledgeable staff.
by Mr Hunt
Quotient 6 months ago  
This is a little premature because my problem has not yet been resolved. I was pleased with the response to my original request for help. However the news that it would take until Jan 6th to obtain the replacement parts and  More
This is a little premature because my problem has not yet been resolved. I was pleased with the response to my original request for help. However the news that it would take until Jan 6th to obtain the replacement parts and fix the boiler was a bit of a shock although I appreciate sourcing parts over the Christmas period is not easy. The temporary fix worked OK until the night of Jan 4th when the boiler again failed and it was impossible to get the pilot light to re-ignite. Although it was Jan 5th I reported the situation on your answerphone so that you had the latest info for Jan 6th when your engineer is supposed to be returning to sort the boiler out. I hope he does. From a rather chilly septuagenarian living on his own!

Rob Orchard
by Mr Orchard
Quotient 6 months ago  
Friendly and efficient staff and engineers.
Some minor issues with billing which did not reflect the actual work done recently but overall very satisfied by the service offered over the last 15 years or so.
by Gordon Smith
Quotient 6 months ago  
Many thanks repair went well more than happy.
by Chris Malpas
Quotient 6 months ago  
Very impressed with the engineer who, although he had had a difficult day before he got to me, he stayed with the job and didn't finish until 6.30 or so in the evening to make sure that I had heating that night.
by Barry MacGregor
Quotient 6 months ago  
Great assistance and service from Logic. They were able to get parts for my boiler and get it repaired in the week leading up to Christmas, many thanks to Becky would highly recommend Logic.
by S Buckley
Quotient 7 months ago  
The Rayburn now 13 years old has been serviced each year by Logic and I cannot praise them enough. This year a few parts needed replacement and the cooker is acting like a 2 year old, fast and efficient again, cheers
by Carol Dunford
Quotient 7 months ago  
Really good service. Prompt, reliable and extremely good value for money. Will definitely use again.
by Sam Harney
Quotient 7 months ago  
Egineer was great
Work done
. First appointment was missed though which meant waiting a week.
by James Norfolk-Cinis
Quotient 7 months ago  
Few problems originally,beyond everyones control,everything now working fine.Much appreciated.
by Ray and Amanda Coates
 
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