Quotient

Logic Plumbing, Heating and Electrical (Maintenance) Ltd

388 Reviews

Quotient 2 weeks ago  
Hello, As I have said before I do not believe any quote without a site consultation. YOU said that this would happen after the survey. Which is why I agreed to the EPC. No: No on-site consultation, no good review.
by Richard Downing
Quotient 2 weeks ago  
Swift response to our online search. Helpful expert advice,and friendly withh it !
by Allan Buckley
Quotient 3 weeks ago  
Had our boiler serviced which was all good but it needed some parts so the engineer told the office which parts and we then got a quote for said parts which was £400+ and we accepted, the engineer came the following week  More
Had our boiler serviced which was all good but it needed some parts so the engineer told the office which parts and we then got a quote for said parts which was £400+ and we accepted, the engineer came the following week to fit parts and when he finished he said to me that he would need to reorder a part as it wasn’t there and went on to say there’d be no extra charge so I was shocked a couple of days later when I get another quote through for this part which was another £80+ so I call the office to be told it’s a different part that was needed. It’s probably best to get things in writing. That’s the only reason I’ve given 3 stars as everything else was fine.
by James
Quotient 3 weeks ago  
All work carried out efficiently and speedily.
by Sarah Lucas
Quotient a month ago  
Great service and were really helpful, will definitely use again.
by Nick Curry
Quotient a month ago  
Speedy response when I had problems and a very good professional service.
by Mr Halls
Quotient a month ago  
Enjoyed absolutely first class service from every member of the Logic team and we can’t thank you enough for such a hassle free installation of our combo oil boiler. Fired up perfectly first time and would definitely recommend you. Thank you so much!
by Andy Cunningham
Quotient a month ago  
Outstanding job. Well done Logic!
Brandon, Acer and Jay were the dream team! No fuss, no mess just a thoroughly professional job well done.
Thank you.
by Philip Kaye
Quotient 2 months ago  
So far (the solar, electrical & plumbing have only just started) the service, price and technical ability has been excellent. Very pleasant to deal with, and prompt despite expected supply delays.
by Derek House
Quotient 2 months ago  
I was very happy with the service, i recieved, They were both excellent doing there work. Thankyou.
by Susan Watt
Quotient 2 months ago  
Excellent customer service with friendly and relaxed consultation on early purchase order of product. Can’t wait to see it installed.
by Terry Moore
Quotient 2 months ago  
Logic service our boiler every year. Excellent customer service as always. Highly recommend. Special thanks to Chris Pearson and Hollie Wharton.
by W Armstrong
Quotient 2 months ago  
Very efficient in communicating and work carried out.
Good job done.
by David Merritt
Quotient 3 months ago  
Logic was recommended to us by our local AGA store. Logic were responsive and quickly arranged a site visit and a subsequent electrical inspection. Highly recommended, especially in the current climate where many other building  More
Logic was recommended to us by our local AGA store. Logic were responsive and quickly arranged a site visit and a subsequent electrical inspection. Highly recommended, especially in the current climate where many other building service companies don't even reply to enquires.
by Chris Handley
Quotient 3 months ago  
Very pleased with the support and advise I have received so far. Waiting for confirmation for a loan to carry on with the process. Would highly recommend Logic for anyone who is wishing to look at renewables for heating!!!
by Robert McCall
Quotient 3 months ago  
Really pleased with the work carried out by the team from start to finish. Helpful friendly and professional we would recommend Logic to anyone.
by Paul Wood
Quotient 3 months ago  
I cannot understate how professional and friendly I found this company. We were in a bit of a bind in regard to getting an urgent electrical inspection done on our Shap property which Logic did with just 3 days notice. We  More
I cannot understate how professional and friendly I found this company. We were in a bit of a bind in regard to getting an urgent electrical inspection done on our Shap property which Logic did with just 3 days notice. We then found some work was required - we decided to do all the necessary and recommended works but were up against a very tight deadline to complete this and again Logic delivered. They delivered again in turning around the new inspection and installations certificate within 5 working hours, amazing! Every member of staff we spoke to was super helpful and couldn't be more obliging, the guy who carried out the works was extremely polite and pleasant too. I would use this company again without a second thought.
by Martyn Broadhead
Quotient 3 months ago  
Overall happy. Think the job could have been planned to go smoother to save engineers time on job and rework. Having to take the wall back out that we installed is a pain and additional cost to me in money and time.
by Michael Cummings
Quotient 3 months ago  
Always fast to reply, lovely staff
by Ian Wedgwood
Quotient 3 months ago  
Well fitted and mess free most suprised at how quiet it is whilst running. The team that removed old rayburn and fitted new boiler were really efficient
by Phillip Collins
Quotient 3 months ago  
Organised a heat pump service very quickly
by Steve Lawler
Quotient 3 months ago  
Craig from Logic attended our property and despite the remote location cheerfully and diligently tracked down the problem which was then resolved to our satisfaction. Thank you Logic.
by Diane MacKay
Quotient 3 months ago  
Hi Josh, I've already written a thank you, please see Megan. But I have no hesitation in being able to recommend Logic in every respect. Great Job, great team, great firm. Thank you once again. Nick and Heather.
by Neasham Coulson
Quotient 3 months ago  
The "One stop shop for all my heating, plumbing and electrical needs" I have dealt with Logic for many years now and have enjoyed good service from them. My most recent purchase is a battery for my solar pv system that they  More
The "One stop shop for all my heating, plumbing and electrical needs" I have dealt with Logic for many years now and have enjoyed good service from them. My most recent purchase is a battery for my solar pv system that they installed. It is still on order but I know that it will be fitted to the same high standards that I have come to enjoy from them.
by Paul Howden
Quotient 3 months ago  
Logic helped me resolve a heating problem which involved repiping my system. The suggestions and advice before installation were great. The installation team was very professional and the job was completed quickly and very  More
Logic helped me resolve a heating problem which involved repiping my system. The suggestions and advice before installation were great. The installation team was very professional and the job was completed quickly and very tidily. I would highly recommend Logic.
by Jeff O'Neill
Quotient 3 months ago  
Company were great from start to finish. They made getting their work done around my own working commitments a breeze!
by Amy Forrester
Quotient 4 months ago  
Excellent as usual. Thank you.
by Catherine Holloway
Quotient 4 months ago  
Helpful efficient and reasonably priced
by David Duncan
Quotient 4 months ago  
We are very happy with the recent work replacing the bath taps and shower hose.
However we are still awaiting a quote for the new kitchen sink and taps.Thankyou.
by Frank Crowley
Quotient 4 months ago  
Quick and efficient.
by Bill Jefferson
Quotient 4 months ago  
Excellent service, good advice from the attending tradesman - a most genial gentleman - altogether a good experience.
by Barry McKay
Quotient 4 months ago  
Easy to speak with someone and efficient service provided promptly thank you
by Helen Tasker
Quotient 4 months ago  
First class professional service
by Michael Luke
Quotient 4 months ago  
Great company to deal with. Provided me with clear and timely feedback throughout the job.
by Keith Cheverst
Quotient 5 months ago  
Did both jobs at short notice, turned up on time, quick, efficient , no problems or hassles, easy to deal with. Recommended
by KXL
Quotient 5 months ago  
Having recently had a new radiator fitted that was not straight forward, the engineer did a fantastic job and discussed any points before soldering a permanent joint so it was all to my satisfaction. Also as the engineer  More
Having recently had a new radiator fitted that was not straight forward, the engineer did a fantastic job and discussed any points before soldering a permanent joint so it was all to my satisfaction. Also as the engineer couldn’t finish the job on the first day he came back early the next day to finish it.
The quality of the finished job is excellent and he tidied up after himself. I a very happy customer.
by Dave Jordan
Quotient 5 months ago  
Fast and Efficient service
Job well done
by John Allison
Quotient 5 months ago  
Logic Company has proven to be a real asset. I have struggled to find a reliable electrician to install smart HIVE thermostat in my property, but Logic provided hassle free excellent service and installed two HIVEs that were  More
Logic Company has proven to be a real asset. I have struggled to find a reliable electrician to install smart HIVE thermostat in my property, but Logic provided hassle free excellent service and installed two HIVEs that were needed to fully control the quirky heating system in my home. The electrician who did the work was very knowledgeable, did a great job and left the property in good state. I can now enjoy warm house when I need it and can remotely control the heating system, saving £ and saving planet. Thank you Logic!
by Marz
Quotient 5 months ago  
phoned with a problem with our boiler and engineer came friday morning and said we needed a new pump. quote was sent to us friday afternoon and on monday morning was told the new pump would be fitted on wednesday. Jason came  More
phoned with a problem with our boiler and engineer came friday morning and said we needed a new pump. quote was sent to us friday afternoon and on monday morning was told the new pump would be fitted on wednesday. Jason came and fitted it. Would like to thank Jason and lady in office for the prompt and good service they gave us.
by Mr and Mrs Edgecombe
Quotient 5 months ago  
My experience of working with Logic so far has been first rate. Detailed explanations of of everything that the work would involve were given at the site meeting and all subsequent questions were promptly followed up with  More
My experience of working with Logic so far has been first rate. Detailed explanations of of everything that the work would involve were given at the site meeting and all subsequent questions were promptly followed up with further detailed advice and information. I look forward, with confidence, to the commencement and completion of the work.
by David Jones
Quotient 6 months ago  
Very good service , friendly and helpful engineer
by Sarah Parker
Quotient 6 months ago  
We enlisted Logic recently for a previously unnoticed plumbing problem which resulted in a ceiling collapse. In total we required 3 separate call outs until a tricky situation was completely resolved. All of the engineers  More
We enlisted Logic recently for a previously unnoticed plumbing problem which resulted in a ceiling collapse. In total we required 3 separate call outs until a tricky situation was completely resolved. All of the engineers that attended were excellent - very polite and considerate as well as fully competent. Alex at the office was extremely polite, helpful and informative. We would, and have since, recommended Logic for their services. Many thanks to you all for a good job done.
by Karen Colville
Quotient 6 months ago  
Positives 1) Quick return of quote albeit more expensive before deduction of Government grant than another quote where grant was not available. 2)Installation Electrical Technician was knowledgable and technically competent,  More
Positives
1) Quick return of quote albeit more expensive before deduction of Government grant than another quote where grant was not available.
2)Installation Electrical Technician was knowledgable and technically competent, making a very neat and tidy installation.
Negatives
1) Logic initially proposed an installation date in April meaning the installation would not qualify for the Government grant ( and therefore potentially cost me more than my other quote)
2) Post installation I requested a copy of the electrical test certification, which required two emails and two telephone calls to expedite. I was advised that the documents had been sent to the email address they held on their records - which was not mine.

Should I require further electrical or plumbing work in the future I would ask Logic to quote.
by John S
Quotient 6 months ago  
The problem was resolved by a repair to the existing tap, so fitting of the new tap proved to be unnecessary. The engineer was efficient, polite etc and the job done well. And the subsequent job at The Banks, Seascale was similarly sorted out.
by Keith Thomas
Quotient 6 months ago  
Everything happened speedily and efficiently when we found ourselves with a dead boiler and needed a replacement
There was a problem at the end with one radiator not working but this was soon resolved. I would recommend Logic to others. Thank you
by Julian Hillman
Quotient 7 months ago  
HE DID A VERY PROFESSIONAL AND ACTIVE JOB IN A SPECIFIC TIMESCALE.AND DESPITE SOME WORRY TOWARDS THE CONCLUSION THAT THE RIGHT PARTS MIGHT NOT DO IT AS REQUIRED SOLVED THAT EFFECTIVELY NB NOTED THE ADDITIONAL SECTION OF PIPE  More
HE DID A VERY PROFESSIONAL AND ACTIVE JOB IN A SPECIFIC TIMESCALE.AND DESPITE SOME WORRY TOWARDS THE CONCLUSION THAT THE RIGHT PARTS MIGHT NOT DO IT AS REQUIRED SOLVED THAT EFFECTIVELY NB NOTED THE ADDITIONAL SECTION OF PIPE FETECHED FROM HIS VAN WHICH SOLVED IT.I WAS ALSO PERSONALLY HIGHLY INTERESTED IN HOW THINGS FITTED TOGETHER. JAMES
by James Turner
Quotient 7 months ago  
They went to a lot of trouble to find a part for our gas boiler, which is no longer supported by the manufacturer - additio90nally, the service was excellent . thank you
by William Carruthers
Quotient 7 months ago  
Old boiler removed, new boiler installed. Excellent team - surveyor,office e-communication, plumbers, elctricians all coordinated exactly on time. Area left clear and tidy. Job done system working.
by Ralph Barnes
Quotient 7 months ago  
Disappointed with communication on the day having come 70 miles. However the engineer did a good job tidy pleasant and efficient. Am still waiting for an itemised invoice and receipt, despite having paid the job in full.
by Paul Mansfield
Quotient 7 months ago  
Slow to make the repair after initial assessment of problem. Inconsistant reasons given for the delay. Parts and labour expensive.
by Judith Marks
 
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