12 months ago
Miles continually provides excellent service and valuable product insight. I would recommend Hearth House Bunbury for any heating, cooling and grilling needs.
by Asher Vukelic
a year ago
We walked into the Bunbury store and instantly liked a fireplace on the floor, Jarrad was very helpful with information and had a quote to us within hours. We checked on availability and were offered an install date of 2…
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We walked into the Bunbury store and instantly liked a fireplace on the floor, Jarrad was very helpful with information and had a quote to us within hours. We checked on availability and were offered an install date of 2 weeks which made the decision to go ahead with the purchase quick and easy for us. Great communication from the team and a professional install. Our new fireplace looks very stylish.
by Bev Smith
a year ago
So far so good. I've only had interactions with Jarrad up to this point, but he was informative about a variety of tile fires, understood my requirements and provided a quick and accurate quote and time frame for installation…
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So far so good. I've only had interactions with Jarrad up to this point, but he was informative about a variety of tile fires, understood my requirements and provided a quick and accurate quote and time frame for installation based on the choices made. I'm hoping the installation is just as good as the rest of the service and will update the extra star accordingly, once it's actually installed.
by Tony
a year ago
Excellent service. They went above and beyond with helping us choose the right fireplace for our home. Would highly recommend them to anyone.
by Simon Fleet
a year ago
Friendly staff helped guide us to what would suit out fire place . The guys arrived to install it they were very professional in everything they did. They arranged a heat shield as we were told it was important for safety…
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Friendly staff helped guide us to what would suit out fire place . The guys arrived to install it they were very professional in everything they did. They arranged a heat shield as we were told it was important for safety so they ordered it ready happy with the customer service
by Steve Harshaw
a year ago
The staff had all the answers to our questions. The staff made suggestions in a friendly manner. Will be dealing with them again.
by Michael Roatch
a year ago
Very happy with all the information they gave us. Very quick response. Loved it. We look forward in getting our pellet stove 🤗
by Louis van der Heijden
a year ago
Great friendly service!
by Nathan Binet
a year ago
So far, all is good
Looking forward to our heater being installed
by Ian Jackman
a year ago
Easy to deal with, genuine good guy
by Dylan Nimko
a year ago
We could not be happier with the service Hearth House Bunbury provide. Miles goes well out of his way to help.
by Andrew Master
a year ago
Jarrad at Hearth House in Bunbury was very helpful and professional as he helped me choose the perfect wood stove for my little house. 5 stars. Can’t wait for the stove installation in a few weeks.
by Richard Lowndes
a year ago
Very good and friendly service.
by Dorota Monka
a year ago
Great people who helped me decide what I needed, not what they wanted to sell.
by Jamie Nunn
a year ago
Very helpful
by Darren Naisbitt
a year ago
Just had a Fujitsu aircon installed and we’re very satisfied with the service we’ve received from Hearth House. Shane from customer service helped us to make an informed decision about our final choice of product after…
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Just had a Fujitsu aircon installed and we’re very satisfied with the service we’ve received from Hearth House. Shane from customer service helped us to make an informed decision about our final choice of product after a fair amount of discussion and emails back and forth. Dylan the technician was very thorough with the installation and finished up the job beautifully.
by Brad & Marina Schilling
a year ago
Came in 3 difficult times service was good happy with the outcome 😊
by Terry Hunter
a year ago
We love our new fireplace, Hearth House made it very simple and easy to make it happen and cannot fault the installation.
by Renae & Andrew Trigwell
a year ago
Outstanding service from Miles and his team. Took the time to explain various wood heaters and their pros and cons, what is most suitable for our house and other aspects we initially didn’t consider. Approach was super…
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Outstanding service from Miles and his team.
Took the time to explain various wood heaters and their pros and cons, what is most suitable for our house and other aspects we initially didn’t consider.
Approach was super friendly and without any fuss. Time to installation was quicker than expected, can’t wait to get warm and cosy in front of the heater this winter.
by Laz
a year ago
Great customer service
by Lisa Scott
a year ago
Shane was great to deal with. He was very welcoming, helpful and extremely knowledgable. Made the process very easy.
by Tom Buchanan
a year ago
Jarrad from Hearth House Bunbury was a wealth of knowledge and provided excellent advice and service in regards to my wood heating requirements. Well Done 👍
by Craig Kutzer
a year ago
We bought a very nice bespoke Italian made built in wood burning fireplace for our new home build recently. Shane and the guys at Hearth House are extremely knowledgeable and easy to deal with, they explained everything to…
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We bought a very nice bespoke Italian made built in wood burning fireplace for our new home build recently.
Shane and the guys at Hearth House are extremely knowledgeable and easy to deal with, they explained everything to us as novice buyers of this equipment in a very clear and understandable way that made it very easy for us to make good decisions on what we liked and what we needed, whilst remaining within our budget.
Shane knew our builder and has a great longstanding relationship with them, and was able to ensure the fireplace will fit properly.
We would be more than happy to recommend the products and services of Hearth House to anyone looking for quality heating products in the South West.
by Bruce & Adele Fisher
a year ago
Thanks Jarrad, you have provided excellent service and advice along with great knowledge of your products. Kind Regards Craig
by Binningup Caravan Park
a year ago
Great customer service, would highly recommend!!
by Ena Curtis
a year ago
Great to deal with we’re very fast and helpful, good price to so thank you again
by Scott Walsh
a year ago
I visited Hearth House a number of times before buying my new Yunka wood heater. Each visit was never too much trouble. I was given answers to my questions and suggestions on what heater might suit my particular needs. The service was very good. Thank you.
by Claire Drysdale
a year ago
We found the staff at hearth house very helpful and had a great knowledge of their products. They talked us through the products, what we were trying to achieve, came on site and recommended our best options. Mile's, communicated…
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We found the staff at hearth house very helpful and had a great knowledge of their products. They talked us through the products, what we were trying to achieve, came on site and recommended our best options. Mile's, communicated with us all the way through the process. I would happily recommend them to anyone looking for a new fire.
by Sean Spencer
a year ago
I contacted Hearth House Bunbury they came within days to assess our problem, I received a quote the same day. The staff are very professional. I can with confidence recommend Hearth House.
by Denise Taylor
a year ago
easy to deal with
by Bob Hanson
a year ago
Great prompt and down to earth assistance from Shane at Hearth House. I can trust Hearth House for sound and honest advice.
by Ross Hughes
a year ago
We bought our vision line wood fire from hearth house Bunbury. Shane showed us all the range that would suit our requirements. He was very knowledgeable and explained everything very clearly. Would recommend.
by Malcolm Gardiner
a year ago
Very committed to a good result for us. Now we look forward to winter, bring it on!
by Dan Depiazzi
a year ago
Excellent customer service, Jarrad was very helpful in my preferred method of communication via email.
by Kim Plant
a year ago
Really pleased with the service and advice from Jarrad friendly approach and prompt with response to any questions will shop there again for sure impressed
by Graeme & Annabelle Keep
2 years ago
Very professional service, highly recommended.
by Marea & Neil Bruce
2 years ago
We recently installed the Pacific Energy Neo 2.5 Wood Heater and could not be happier with the purchase. Shane was very helpful, and the service and install was excellent. Highly recommended.
Steve and Cathy,
South Bunbury.
by Cathy & Steve Riley
2 years ago
Hearth House was great to deal with for our purchase and offered service above and beyond expectations while all at a great price.
by Aaron K.
2 years ago
I found them to be very helpful and they know their products
by Narelle McCartney
2 years ago
Very helpful - and easy to deal with - have no doubt I would recommend them totally - hence the 5 star rating .
by Kim & Helen Blythe
2 years ago
We have recently purchased a Esse stove (awaiting installation) and the staff at the Bunbury Hearth House have been excellent to deal with, (Shane & Jarrad) have been so helpful explaining everything to us and allowed us…
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We have recently purchased a Esse stove (awaiting installation) and the staff at the Bunbury Hearth House have been excellent to deal with, (Shane & Jarrad) have been so helpful explaining everything to us and allowed us to choice the right product for our home. Thanks guys, your service is much appreciated.
by Peta Coughlan
2 years ago
Miles was really helpful in helping us decide which fire was right for us and doing a great price .
by Lindsay Bone
2 years ago
I was extremely impressed with Miles and his professionalism and service. He explained things well and also liaised with my builder. Highly recommend Hearth House in Bunbury.
by Carmel Liebeck
2 years ago
Shane was easy to talk to, very informative & quick to supply the quote. Pleasure to do business with
by Gordon Brooks
2 years ago
Miles was extremely professional and personable and took the time to discuss the various products and options on offer. No fuss or pressure with sale and extremely accommodating with regards to hold time while we awaited…
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Miles was extremely professional and personable and took the time to discuss the various products and options on offer. No fuss or pressure with sale and extremely accommodating with regards to hold time while we awaited installation. 5/5 would deal with Miles and the team at Hearth House again.
by Jordan & Ryan Farnsworth
2 years ago
Very friendly and attentive staff. Miles has been very good at keeping us in the loop about the progress of our order, and his knowledge of the products has been very helpful in helping us decide what products are best for…
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Very friendly and attentive staff.
Miles has been very good at keeping us in the loop about the progress of our order, and his knowledge of the products has been very helpful in helping us decide what products are best for our needs. Definitely recommend Bunbury Hearth House
by Esther
2 years ago
The guys at Hearth House were highly knowledgeable and honest in their suggestions of the different options available to us for heating a newly renovated space- allowing us to confidently choose an effective and efficient…
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The guys at Hearth House were highly knowledgeable and honest in their suggestions of the different options available to us for heating a newly renovated space- allowing us to confidently choose an effective and efficient wood fire heater. Given we were using an existing cavity, there was a lot of emails and calls on my behalf to ensure a new fireplace would fit - and each time the guys were very understanding and keen to help us find a solution. Their aim was to have well informed and happy customers. When making a large purchase great customer service goes a long way! Cheers Hearth House!!
by Kim & Sarah
2 years ago
Looking for a new fireplace, Shane at Hearth House was extremely knowledgable and gave sound advice. The fireplace chosen was in stock so I was able to get warm within a very few days of my visit to them. Very helpful and pleasant staff.
by Kim Thomas
2 years ago
First contact was again faultless. Operator sourced contract with H.H from 10yrs previous and this made replacement ordering so easy. Prices were mid-range for 5 offers received, but equipment offered by H.H is preferred…
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First contact was again faultless. Operator sourced contract with H.H from 10yrs previous and this made replacement ordering so easy. Prices were mid-range for 5 offers received, but equipment offered by H.H is preferred and acceptable warranty on plant and installation sealed the deal. Looking forward to trouble free installation and commissioning.
by Henry Sims
2 years ago
So grateful for the help and recommendations for my new house.
by Helen Robinson
