a month ago
Dan and the team at Hearth House Bunbury were fantastic! They helped my partner and I decide which woodfire would be best for our needs as well as provide installation advice (if you're installing it yourself). They always…
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Dan and the team at Hearth House Bunbury were fantastic! They helped my partner and I decide which woodfire would be best for our needs as well as provide installation advice (if you're installing it yourself). They always carry spare parts on the shelf and regulary have different trusted brands on display. I couldn't recommend these guys enough!
by Sam & Zoey Mcintyre
2 months ago
My partner and I recently purchased a built-in wood fireplace from Hearth House, and we had a great experience. Dan was incredibly helpful in guiding us to the right option for our home and made sure we understood all the…
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My partner and I recently purchased a built-in wood fireplace from Hearth House, and we had a great experience. Dan was incredibly helpful in guiding us to the right option for our home and made sure we understood all the latest rules and regulations. The team at Hearth House has been very responsive and prompt in answering any questions we’ve had along the way. I would highly recommend them to anyone considering a fireplace.
by Leonie & Glenn Harwood
2 months ago
A totally painless experience! Very professional installers, they kept me informed every step, offered me choices and ended up doing a beautiful job and then they cleaned up! Absolutely thrilled with a job well done. I suppose I should really pay them now...
by Colette Kavanagh
3 months ago
Wonderful service, found exactly what I needed at an affordable price and am just awaiting install.
Staff fab. Highly recommend.
by Wendy Commander
3 months ago
Lovely to deal with. Prompt and efficient.
by Tino Alberti
3 months ago
Dan has been very helpful and knowledgeable.
by Jorge Adams
4 months ago
I have had Hearth House carry out work on my air conditioning on multiple occasions. Their customer service and advice at the outset is second to none, very informative with attention to detail, and the physical work is carried…
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I have had Hearth House carry out work on my air conditioning on multiple occasions. Their customer service and advice at the outset is second to none, very informative with attention to detail, and the physical work is carried out professionally and with clear communication. Highly recommend.
by Clint Macri
5 months ago
We have been extremely happy with the process of purchasing a large industrial air conditioning system and a gas heater from Miles at Hearth House Bunbury. Very good follow up and help.
Grant Johnston
by Grant & Lorraine Johnston
5 months ago
Our air conditioner broke down at our work premises just prior to Christmas and Miles was so quick to respond and come out and give options for a new solution - extremely good service . I would recommend Miles and Hearth House.
by Crandon Keddie
5 months ago
So far; so good. Friendly and helpful but the job I requested hasn’t been done yet. Scheduled for next month.
by Michael Scott
6 months ago
Well its done .Air con fitted .very happy with the with every one ..
by Rowena&Lieke
6 months ago
Miles and his team were very helpful in assisting us with our air-conditioning upgrade. We discussed various options and Miles was very professional in providing detailed quotes in a timely fashion. A very quick turnaround…
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Miles and his team were very helpful in assisting us with our air-conditioning upgrade. We discussed various options and Miles was very professional in providing detailed quotes in a timely fashion. A very quick turnaround time from ordering to installation. Thank you Hearth House.
by Donal Vaughan
6 months ago
Prompt & reliable service,from the original quoting process through to the installation.
by Julie Doyle
6 months ago
Great service by Dan
by Doug Klarich
6 months ago
Price ok. Staff friendly and knowledgeable. However, after installers were briefed on location of woodfire 2 weeks earlier and on the installation day. 'Do you know where it goes'. Yes, so left them to it. Installed in wrong location. Very angry.
by Kim Roberts
8 months ago
Was impressed with the help given and the service provided. Miles was efficient, patient and courteous as well as very accommodating. We would recommend Hearth House to anyone looking to install air conditioning.
by Marlene Byass
8 months ago
Well went in to purchase a heat shield for our existing wood heater after some renovations. Walked out purchasing a new wood heater. Overall great service Install Team did an excellent job. Very clean. We did a cure burn.…
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Well went in to purchase a heat shield for our existing wood heater after some renovations.
Walked out purchasing a new wood heater. Overall great service
Install Team did an excellent job. Very clean.
We did a cure burn. Very happy with the fire.
Overall, excellent.
by Mark & Karen Gubanyi
8 months ago
Tip top team
by David Smith
8 months ago
Great advice and service
by Dom OC
8 months ago
Miles was terrific to deal with - very responsive and helpful and a great price!
by Mitch
8 months ago
Very helpful and friendly staff.
by Vincent Hutchinson
8 months ago
Great service and price
by Melissa Roberton
8 months ago
Excellent service
by Jacob Botting
8 months ago
Excellent service. Quick install. Good follow up after sales communication.
by Craig Baker
8 months ago
The Whole Team at Hearth House Bunbury were so knowledgeable and very helpful and they’re still helping us as we still have to return to Collect our Log Fire yet.. and they will Install for us next year.. as Log Fires are…
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The Whole Team at Hearth House Bunbury were so knowledgeable and very helpful and they’re still helping us as we still have to return to Collect our Log Fire yet.. and they will Install for us next year.. as Log Fires are really needed this time of year🥵
Thanks Guys 👍🏽👍🏽
by Vincent Cochrane
8 months ago
great service and thanks for putting up with 3 of us asking many questions
by Dean North
8 months ago
Great experience working with hearth house to install a ducted aircon system
by Paul Ison
9 months ago
Very good service and excellent customer feed back from the moment we walked in the door to when the fire was put in
by Kim Green
9 months ago
Very good service Very helpful nice to talk to explained everything we wanted to know
by Kim Green
9 months ago
From looking through their website to having them come out to measure up and quote all services were very professional and efficient.
All staff I dealt with were friendly, knowledgeable and polite.
by Mark Attard
9 months ago
Friendly and Easy communication. Good service
by Monique Van Den Ing
10 months ago
Great service! Highly recommended.
by Beau Clarke
10 months ago
Friendly and very helpful choosing an ideal fireplace.
Very happy with my choice 😊
by Edd Turner
10 months ago
Thanks to the team at hearth house, so happy with the new installation money well spent
by Rick Buckroyd
10 months ago
Jarrad was very easy to deal with and made for a seemless transaction.
by Tom Foster
10 months ago
Hearth House salespeople were very helpful and accommodating in helping us choose a wood heater for our house. Transport and installation were organized and prompt. We are very pleased with the service overall.
by Lorraine & Graham Fox
10 months ago
Great service and an amazing product. Highly recommend
by Jane Andel
10 months ago
Miles was very knowledgeable and helpful with the look we were going for and what would work best for our house.
by BJ & Leigh Hayes
10 months ago
Prompt and professional advice on the best gas heater with a competitive price.
by Suzanne Rushton
10 months ago
Extremely knowledgeable and helpful staff. Quick to respond to our queries regarding the right heater for our situation. Best local supplier only dealing in a quality product. Fantastic installation team who were quick to…
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Extremely knowledgeable and helpful staff. Quick to respond to our queries regarding the right heater for our situation.
Best local supplier only dealing in a quality product.
Fantastic installation team who were quick to install and cleaned up after themselves.
Would highly recommend Hearth House again.
by Martin Watson
11 months ago
Great experience from start to finish. Dan was very knowledgeable and helped us out pick the right fireplace for us. Would definitely recommend!
by Tim & Laura Bowen
11 months ago
The service in selecting our $9k fireplace insallment was great, unfortunately there was an error on hearth size quoted which led us to have additional cost as we sourced elsewhere based on quote, immediately after installation…
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The service in selecting our $9k fireplace insallment was great, unfortunately there was an error on hearth size quoted which led us to have additional cost as we sourced elsewhere based on quote, immediately after installation there was a significant error in our fireplace, the noise was unacceptable and as advised by store deemed within warranty, after the initial advised rectification date fell over due to part availability, the correspondence from hearth house was that as it was a rectification job, to sort it with "Gary" who I believe is the installer. Take this review how you will.
by Kyra Dagostino
11 months ago
Jarrad and the team at Hearth House are friendly and professional experts, they were able to install a new flue quickly and efficiently (even identifying and fixing a small problem in the fire box). Highly recommend.
by Peta Mitchell
11 months ago
Prompt service
by Sheralee Prowse
11 months ago
Our first experience with Hearth House was when the came and did a safety check on an existing fire box not purchased or installed by them . They were so lovely , explaining everything and showing us what they meant. We were…
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Our first experience with Hearth House was when the came and did a safety check on an existing fire box not purchased or installed by them . They were so lovely , explaining everything and showing us what they meant. We were more than pleased to purchase a new wood heater and have it installed through their registered installer. We will definitely use and recommend Hearth House to our family and friends. Thank you so much again to Dan, Lance and the team at Hearth House Bunbury
by Wendy Scott
11 months ago
Miles has been fantastic to deal with. He came out to inspect the site, offered practical solutions and suggestions, and really took the time to ensure we were getting the right setup for our needs. He was efficient, professional,…
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Miles has been fantastic to deal with. He came out to inspect the site, offered practical solutions and suggestions, and really took the time to ensure we were getting the right setup for our needs. He was efficient, professional, and extremely helpful throughout the process. Great communication and very knowledgeable. Highly recommend!
by Ange Browne
12 months ago
excellent service from start - well done
by James & Sheila Searle
12 months ago
I highly recommend Hearth House , very helpful and honest in recommending what size wood heater for our house. great customer service.
by Kerry Pretlove
12 months ago
The sales people were very efficent and helpfull in the purchase of our fire box
by Michael Burns
12 months ago
Great friendly and prompt service from Miles and the team. Highly recommend them.
by Jaydan