a day ago
Excellent service, technician arrived early morning so we didn’t have to wait in all day very easy to track him to our door. Job was finished very quickly and he even painted over the bit where the samples were taken from,…
Show More
Excellent service, technician arrived early morning so we didn’t have to wait in all day very easy to track him to our door. Job was finished very quickly and he even painted over the bit where the samples were taken from, very clean and tidy. Results came a couple of days later by email great service would recommend to anybody.
Thankyou.
by Barry Wallace
2 days ago
Supernova is a great company who understands what you want and they do their best to do excatly what we want. And very helful people and ready to answer anytime. Will recommend
by Nithin Thomas
2 days ago
Very officiant and professional
by Jamie Sewell
2 days ago
Excellant service from start to finish.
by Samantha Mason
2 days ago
Very professional - easy process- good price
by Milan Dedic
6 days ago
Great service. Friendly surveyor. Quick results.
by Alastair Ratcliffe
7 days ago
Helpful company from start to finish. Gave us a quote but allowed us time to go through it without harassing us for an answer. Reasonable price and thorough report. Very professional handling of our difficult estate agents as well. Thanks!
by Emily Bispham
a week ago
The team was punctual, professional, and thorough in their approach. The assessors Ryan demonstrated a clear understanding of current legislation and industry best practices, ensuring all areas of concern were appropriately…
Show More
The team was punctual, professional, and thorough in their approach. The assessors Ryan demonstrated a clear understanding of current legislation and industry best practices, ensuring all areas of concern were appropriately reviewed. The reports were detailed, well-structured, and delivered within the agreed timeframe. Communication throughout the process was smooth, with queries promptly addressed.
by Egidijus
a week ago
Had a good experience with Supernova. Easy to organise, the surveyor arrived on time as was very pleasant to deal with. Did have to chase for the survey report, but not really a big problem. Would recommend them!
by Charlotte Dixon
a week ago
Good, quick service. Friendly Engineer.
by Alexander Martin-Simons
a week ago
Excellent and quick service as always from start to finish. Thank you
by FD Build Ltd
a week ago
Supernova are a thoroughly efficient and helpful company. I found them to be very professional and helpful from the first phone call. They have gone over and above to be helpful and polite and I cannot recommend them highly enough.
by Joyce Bennett
a week ago
Found the company online as current undergoing some renovation and needed some flooring checked for asbestos. Quote was decently priced and communication was responsive and keen to help. Was booked in day after accepting…
Show More
Found the company online as current undergoing some renovation and needed some flooring checked for asbestos. Quote was decently priced and communication was responsive and keen to help. Was booked in day after accepting quote and got results back quickly. Would recommend
by Michael
2 weeks ago
Super fast booking and had results in 2 days as promised!
by Auron
2 weeks ago
Supernova were very friendly, helpful and efficient.
by Alison Hart
2 weeks ago
Very responsive, quick to book with good customer service.
by Colleen
2 weeks ago
We are very happy with the very comprehensive reports undertaken by Supernova and the advice given to improve our Fire safety
by Mary Tilzey
2 weeks ago
I found them to be very professional .They also did a very thorough survey of the whole house .There were very punctual and did a great job for me ,,i would recommend them for ease of use and a no hassle approach.R dawkins
by Robert Dawkins
2 weeks ago
Really easy to deal with, very efficient and flexible, would definitely recommend.
by Andrew Bott
2 weeks ago
We are very pleased with the experience and the quality of the service provided to us. We strongly recommend the company to anyone looking for a first class job.
by Emad Motamedi
2 weeks ago
Hi Supernova, Thank you for your help and assistance. Just wanted to say thank you very much for your prompt and professional service. I have used your services in the past before and will continue to use them again if ever…
Show More
Hi Supernova,
Thank you for your help and assistance. Just wanted to say thank you very much for your prompt and professional service. I have used your services in the past before and will continue to use them again if ever needed in the future.
I was glad to clear up there was no asbestos within the property. So can now focus on getting the ceiling fixed and the house fully refurbished.
Thank you again.
Mike
by Mike
2 weeks ago
Really responsive company quoted and within 48 hours was able to send someone down to undertake the asbestos survey.
The engineer was called Ryan (Birmingham) and he was exceptionally professional and provided a lot of assistance and guidance.
Recommended
by Christian Ellwood
3 weeks ago
excellent service, very quick, very professional and a thorough report provided. thank you.
by Mary Carol
3 weeks ago
Supernova were professional and helpful throughout the process. In particular the admin side of organising the survey etc was excellent (Elaine Jones deserves a lot of praise for brilliant communication). The survey was reasonably…
Show More
Supernova were professional and helpful throughout the process. In particular the admin side of organising the survey etc was excellent (Elaine Jones deserves a lot of praise for brilliant communication). The survey was reasonably priced and took a few samples from the house, one of which did turn up (surprisingly) as positive, which alone makes it worth doing!
by Tony Fallows
3 weeks ago
Used them twice so far for R&D Surveys, just smooth and seamless service.
by Mo Ameen
3 weeks ago
The survey was carried out soon after requesting it and the survey report was detailed and comprehensive with issues clearly described
by Dario Navaro
4 weeks ago
The appointment was scheduled with a breeze, communication was smooth and clear, they did what’s on the tin, the pricing was also transparent and relatively reasonable.
by Yang
4 weeks ago
Very professional service. I would use them again!
by Mae
4 weeks ago
Very professional,quick response,reasonable price ,that’s all what I was looking for,definitely recommend!
Thanks!
Phil
by Phil Widlo
a month ago
Suppernova was a super company to deal with, nothing was to much trouble (no matter how many times l phoned) a special thank you to Curtis who made the process flow from start to finish
Would highly recommend using them.
by Diane Armstrong
a month ago
Excellent service provided
Reports issued promptly
Pricing, competitive
Was a pleasure to deal with Elaine and Ashley
by Sukhi Jahj
a month ago
SuperNova have been great, and very price competitive. They have undertaken both a residential EPC certificate and also a commercial gas certificate for me over the past 10 days. The Supernova team responded promptly and…
Show More
SuperNova have been great, and very price competitive. They have undertaken both a residential EPC certificate and also a commercial gas certificate for me over the past 10 days. The Supernova team responded promptly and professionally, their respective surveyors/engineers attended at the agreed times and quickly produced the required reports. I'd definitely recommend their services.
by BJPL
a month ago
Very efficient. Thank you.
by George Deedes
a month ago
They provided friendly, efficient and swift service. I would definitely recommend Supernova.
by Liz
a month ago
The process of getting a quote to booking in an appointment was smooth and clear with communication via phone or email always available. Will continue to recommend.
by Steve Payne - stevepayne@vickery.co.uk
a month ago
Great service and advice provided hy Ashley and Ryan
by John Mills
a month ago
great team , fast and responsive!
by Mona Aghajanpour
a month ago
I found dealing with your company incredibly easy and straight forward. The whole process of receiving a quote on-line (with a phone call to confirm what was required), accepting the quote, arranging the survey, receiving…
Show More
I found dealing with your company incredibly easy and straight forward. The whole process of receiving a quote on-line (with a phone call to confirm what was required), accepting the quote, arranging the survey, receiving the report and making payment, was extremely efficient. I will definitely recommend you to others. Thank you
by Rhonda
a month ago
overall very happy but it would have been good to have had 30 days of credit as i have had to pay for the survey up front & will not receive any reimbursement from my customer until at least 30 days from sending the survey.
by Matt Ellis
a month ago
Ryan was polite and very professional. He explained things well and was very thorough .
by Mary Condon - marybee2@aol.com
a month ago
Quick job and communication.
by June Leung
a month ago
Very quick and efficient service.
Carried out an asbestos survey within 24 hours, report within 48 hours!
Very good price, will use again - highly recommended!
by David Cross deltasurveys2@gmail.com
a month ago
Easy to deal with from the booking through to getting a very thorough survey. Would use again
by Sharon Bovingdon
a month ago
Had a great experience, communication was great, team were punctual and report was turned around very quick
by Mark Dial
a month ago
Great communication. Very easy to book and get the survey done
by Emerson
a month ago
Really helpful when booking. When on site, really polite.
Thanks
by Fay Simmons
a month ago
Very impressed with all aspect of the experience with Supanova
by Jerry Slinn
2 months ago
Five stars all the way! Communication was clear and transparent. I was completely impressed with their professionalism and customer service. I highly recommend Supernova.
by Natasha Herwill
2 months ago
I had a great experience with Supernova their team was professional, knowledgeable, and willing to go the extra mile to assist me. A special thank you to the COO, who personally stepped in to ensure my concerns were fully…
Show More
I had a great experience with Supernova their team was professional, knowledgeable, and willing to go the extra mile to assist me. A special thank you to the COO, who personally stepped in to ensure my concerns were fully addressed and provided clear, helpful guidance around the clock.
One area for improvement would be stronger alignment between the sales team and the surveyor conducting the report. Improving this would make an already excellent service even better. The report came back speedily and thorough. Thanks again!
by Francois Greeff
2 months ago
Had no issues with the survey and the quality of it. The communication around the survey date could have been better; we had to reach out to hear that the survey took place no issues and it would have been useful to have…
Show More
Had no issues with the survey and the quality of it. The communication around the survey date could have been better; we had to reach out to hear that the survey took place no issues and it would have been useful to have that communicated. The report was also issued (albeit only just) after the window given.
by Rose Coleman