3 years ago
Everyone is a pleasure to work with. Issues are taken care of in a timely manner. Always honest and upfront with costs. I would recommend to other companies.
by Karen
4 years ago
Everyone is always so pleasant.
by Renee
4 years ago
Erickson tech is a trusted partnership I can’t say enough good things about
by Katie Post
4 years ago
Erickson Tech is always quick to respond to our requests, very knowledgeable and professional.
by Tressa
4 years ago
Everyone was very nice. Hardworking, efficient.
by Jenny
4 years ago
We have been working with Brad Aho and Erickson Technologies, and their techs for a number of years and rely upon their outstanding expertise and their vision for technology advancement in order to help us meet our mission…
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We have been working with Brad Aho and Erickson Technologies, and their techs for a number of years and rely upon their outstanding expertise and their vision for technology advancement in order to help us meet our mission and needs as an organization. They care as much about our mission and people we serve as we do, and we feel fortunate to have them in our corner and helping us advance our work in the community.
by Kim VanWie
4 years ago
Excellent service from everyone. They're always on top of everything and always deliver on their promises.
Thank you Erickson!
by Rajmonda Koci
4 years ago
We have always been very happy with Erickson. They have always helped us with our issues in a timely fashion. Always helpful on the phone with support issues.
by Patty
4 years ago
Great customer service, always friendly and professional.
by Haylee
4 years ago
We love Nelson our tech guy. He knows how to get anything fixed and working properly.
by Brent Florine
4 years ago
Fantastic onboarding experience! On top of the regular switchover stuff we had someone come out and put in an additional wi-fi "hotspot", other Erickson team members were unbelievably helpful with a change in internet providers,…
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Fantastic onboarding experience!
On top of the regular switchover stuff we had someone come out and put in an additional wi-fi "hotspot", other Erickson team members were unbelievably helpful with a change in internet providers, and others helped get 2 laptops for our new scanners up and running.
Thank you for the top notch customer service!
by Adam Holder
4 years ago
Erickson Dental Technologies is wonderful! Always prompt & efficient.
by Luita Seifert
4 years ago
We have had excellent customer service from Erickson since we started using them a couple years ago. They are always a phone call away to fix any issues we have and are able to communicate to all levels of IT background.…
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We have had excellent customer service from Erickson since we started using them a couple years ago. They are always a phone call away to fix any issues we have and are able to communicate to all levels of IT background. We also had them install over 20 computers, multiple printers and 10 smart TV's in our operatories in our new office. Would recommend area dental offices to give them a call and get a quote as we are very happy with their service.
by Tessa Lagein
4 years ago
Very pleased with Erickson Tech for our dental practice!
by Kathy Ehlinger
5 years ago
Erickson Dental Technologies provides quality support with professionalism. I was especially impressed with their teams ability to get our new dental office up and running in the time they did. Along with the communication…
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Erickson Dental Technologies provides quality support with professionalism. I was especially impressed with their teams ability to get our new dental office up and running in the time they did. Along with the communication and support the following weeks to make sure our office was running smoothly. I highly recommend Erickson Dental Technologies for anyone looking for quality, consistent, and detailed support!
by Natalie Zerface
5 years ago
Support has always been good when we've had any computer problems.
by Derek Vasko
5 years ago
Erickson Dental Technologies has been great to work with for all of our technology needs. Whether we are calling about a printer issue, or setting up a new clinic with computers, televisions and monitors, the technicians…
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Erickson Dental Technologies has been great to work with for all of our technology needs. Whether we are calling about a printer issue, or setting up a new clinic with computers, televisions and monitors, the technicians are always friendly, patient and solution oriented. It's great to work with an organization that understands the needs of our unique industry!
by Dawn Hank
5 years ago
We are always able to get a quick response to any issues that arrive.
by Lori
5 years ago
Responsive, professional, knowledgeable: great to work with!
by Dr. Kenneth Barker
5 years ago
Excellent, quick and thoughtful service.
by Jennifer
5 years ago
Graham was extremely helpful and patient with me while working with our Merchant Services, thank you!
by Bruce Martinson
5 years ago
Jim was very helpful in coming to our office to facilitate a change from Unlimitech even during the COVID-19 crisis. We have always experienced good customer service and support from the technicians on the helpline.
by Dr. Laura Hibbard
5 years ago
Prompt in-office assessment of a problem with a monitor and formulation of a solution
by Dr. Linda Himes
5 years ago
Best IT to work with!
by Matt Banach
5 years ago
Converting our business technology support to Erickson was one of the best choices I've made. Their staff is so friendly, knowledgable, and timely regarding all aspects of their services. They made the onboarding process…
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Converting our business technology support to Erickson was one of the best choices I've made. Their staff is so friendly, knowledgable, and timely regarding all aspects of their services. They made the onboarding process smooth and simple. I would highly recommend Erickson Dental Technologies!
by Kathryn Holzer
5 years ago
As always - great experience! You all have been awesome!
by Sarah Shaughnessy
5 years ago
I switched to Erickson a few years ago and it's been wonderful! They are always available and quick to help us with any issue to keep us running smoothly! Great customer service!!!
by Emily Bartell
5 years ago
Very friendly and professional. Come in as schedule for computer issues if unable to do over the phone. Had to update computers and process went smooth.
by Missy
5 years ago
Our dental practice started using Erickson a few months ago and could not be happier with the level of help, knowledge, and professionalism shown by this company. From the very first meeting we had with our sales person we…
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Our dental practice started using Erickson a few months ago and could not be happier with the level of help, knowledge, and professionalism shown by this company. From the very first meeting we had with our sales person we have been so impressed with all of the Erickson employees.
by Allison R.
5 years ago
Erickson Tech has been available to us quickly when needed and the techs are knowledgeable and helpful.
by Holly Wales
6 years ago
Nice response time
by Dr. Mohammad Salad
6 years ago
good service in working through problems as they arise and 99.9% uptime which is what we like
by Paul Swenson
6 years ago
Very knowledgeable, good initial set up considering they entered the process of upgrading mid stream. Have been slower to respond to remote access. Great real time support.
by Doug Bengson
6 years ago
Knowledgeable staff installing computers, easy to work with. A few small glitches getting software to load were resolved quickly. Paid in full to the tech while here and he did not turn it in so we received late notices,…
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Knowledgeable staff installing computers, easy to work with. A few small glitches getting software to load were resolved quickly. Paid in full to the tech while here and he did not turn it in so we received late notices, but that also was resolved. Would recommend.
by Dr. Regina Nonnenmann
6 years ago
So far so good. Have had a couple of small issues with scheduling but would definitely recommend. The immediate service help when calling in is the best!
by Makayla
6 years ago
Knowledgeable and responsive! Thanks guys.
by Scott Kottemann
6 years ago
When it comes to small projects like buying new computers for the office or something as small as checking to make sure we have a program running correctly, Erickson has been extremely helpful. The employees we have worked with have been great.
by Olivia
6 years ago
Justin was great! He was familiar with our office and was able to solve our issue
by Denise Ryhmes
6 years ago
Our practice recently started working with Erickson after being with the same IT company for 13 years. The entire team has been extremely helpful, knowledgeable and patient in addressing all of our needs. We could not be…
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Our practice recently started working with Erickson after being with the same IT company for 13 years. The entire team has been extremely helpful, knowledgeable and patient in addressing all of our needs. We could not be more pleased to have made the decision to work with Erickson!
by Dr. John Ifantis
6 years ago
Windows update from 7 to 10 was difficult. Lots of extra work to get all digital x-rays up and running along with other connections. Glad it's done and very thankful for all your help through this change! Dr. Jeremy T Vogel
by Dr. Jeremy Vogel
6 years ago
Erickson Dental Technologies is a very efficient and professional company with the best techs I have worked with. The team was very knowledgeable, able to take care of all concerns quickly, and made recommendations for the…
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Erickson Dental Technologies is a very efficient and professional company with the best techs I have worked with. The team was very knowledgeable, able to take care of all concerns quickly, and made recommendations for the future. I look forward to a successful relationship with Erickson Dental Technologies.
by Nathan Pedersen
6 years ago
problems are always solved quickly. thank you.
by Holohan Bill
6 years ago
Great company with great people! We have been clients for over 17 years
by Salvador & Michelle Atienza
6 years ago
They assessed the problem quickly and recommended a solution.
by Amy Krumenacker
6 years ago
We have worked with Jeff and his team at Erickson Technologies for ten years. They have been instrumental in creating solutions for our technology needs. From the initial installation to subsequent upgrades, the entire team…
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We have worked with Jeff and his team at Erickson Technologies for ten years. They have been instrumental in creating solutions for our technology needs. From the initial installation to subsequent upgrades, the entire team takes the time to understand our concerns, anticipate our needs, and provide solutions in a rapidly changing technology world. They have an established team of technicians who are responsive, take the time, and help troubleshoot any concerns that arise. With the care and professionalism provided throughout the entire organization, you always know you are in capable hands with the team at Erickson Technologies.
by Jennifer - LifeSmiles Dental
6 years ago
Always helpful and able to help us resolve our issues.
by Bruce Merry
6 years ago
Rapid, efficient response. Timely work. Very satisfied.
by Ron Kent
6 years ago
We started with Erickson IT 2 months ago and it has been great. We open early and usually IT trouble starts right when you walk in the door. Every time I call Erickson I am connected with helpful staff who gets us back up…
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We started with Erickson IT 2 months ago and it has been great. We open early and usually IT trouble starts right when you walk in the door. Every time I call Erickson I am connected with helpful staff who gets us back up and running efficiently. All the staff at Erickson is friendly and knowledgeable
by Ashley G
6 years ago
I have been working directly with Alec for the past few months and I am beyond satisfied with his service, knowledge, professionalism, and care for our business. We switched to Erickson after many years with another IT company…
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I have been working directly with Alec for the past few months and I am beyond satisfied with his service, knowledge, professionalism, and care for our business. We switched to Erickson after many years with another IT company and the transition was seamless. I would recommend Erickson to anyone! Thanks for everything!
by Krista Landgrebe
6 years ago
Very helpful!!
by Dr. Simic