2 days ago
Product was great. Timeline and being paid 100% before shipment was not clearly communicated to me. So product was close to being not delivered in time. But again, finished product was great!
by Gerald Helf
5 days ago
very good
by Emilio Montilla
6 days ago
100% great resource for builders todo w timber!
by Los
6 days ago
Original custom items damaged in shipment, but replacements made, shipped, and delivered in just one week. The rest of my large order arrived exactly as ordered and in perfect condition. Terrific customer service start to finish.
by Marc
a week ago
Fantastic Customer Service. I received my order very quickly and the packaging was terrific. I'm impressed with this Company I found on line !!
by Cathy
a week ago
Great customer service. Helpful with ides. The price was good and shipping was fast!
by Mark Harrington
a week ago
Delivered exactly what I expected. Good quality at reasonable price and done quickly. Highly recommend these folks. also good communications.
by Richard E. Adams
2 weeks ago
Great service and high quality ornamental truss.
by Becky Brandvik
2 weeks ago
Great service. My project required some specific dimensions for the 2 products I needed to order and Josh was very helpful working through it all with me. When I placed the order I was given an approximate lead time for the…
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Great service.
My project required some specific dimensions for the 2 products I needed to order and Josh was very helpful working through it all with me.
When I placed the order I was given an approximate lead time for the items to be shipped and was surprised when they showed up about a week earlier than expected.
Great job all around.
by Don Fleming
3 weeks ago
Excellent service in every way!
by Donna Roberson
3 weeks ago
from the order of the rafter tails through delivery was smooth and very professional. Product was above average when delivered. Will use Timber Build for all our future needs. Thank you to Jacob and team
by Donald Hostetler
4 weeks ago
The bracket we purchased, in clear fir, was outstanding- it looked great out of the crate, and when primed, painted and installed, looked as if it had been there since the house was built.
Sturdy, perfect curves and details, we highly recommend their products!
by Brad White
4 weeks ago
I am very happy with the TimberBuild gable brackets I purchased and the customer service I received. The gable brackets have been installed on my house and they look great. Jacob Stacho and Josh Newell were very helpful with…
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I am very happy with the TimberBuild gable brackets I purchased and the customer service I received. The gable brackets have been installed on my house and they look great. Jacob Stacho and Josh Newell were very helpful with getting my custom request just right. Thank you.
by Doug Lackpour
4 weeks ago
They are beyond beautiful and would recommend Timberbuild to everyone.
by Rose
a month ago
Very impressed with the craftsmanship of my cedar wood Braces. It added the final touch to my deck post and trellis boards.
by John
a month ago
The custom door was perfect, and very well-made. I would definitely use them again.
by Jerry Potkay
a month ago
Great products. Amazing customer service. Had an issue with an order and Timber Build went above and beyond to make things right and made sure that I was satisifed. They will always be my first choice.
by Gabe
2 months ago
Best service ever, Josh is awesome and so helpful, communicates well...
by David Rossetto
2 months ago
We needed cedar braces for our decorative outdoor pergola. Customer service, prompt quote and delivery were on point! Will recommend to others in the trade!
by Kimberly Hunkeler
2 months ago
Very attentive representatives. Great timing for production and organized process
by Enmanuel Angus
2 months ago
Timber Build was so helpful through the entire, speedy process of getting wood that matched my project and accurate measurements for the corbels. Even my builder admired the corbels and asked where I got them!
by Lara Herbert
2 months ago
sourced some custom shelf brackets through TimberBuild, Jacob made the process easy, his response time was amazing and the product came on time and were exactly as spec'd and drawn. Will definitely use TimberBuild in the future.
by Jay Correia
2 months ago
Great quality products, great customer service. Jacob Stacho was great and easy to work with.
by Nick Bath
2 months ago
Timber build was fabulous to work with. We ordered corbels and a lot of them. They custom-made them And had them delivered super fast. Jacob our sales person could not have been more helpful and did a fantastic job!
by Marci Christian
2 months ago
My experience was very good from start to finish.
The communication was good, the process was very smooth and the price was reasonable.
I will be contacting TimberBuild next time for sure!
by Carlton Lane
2 months ago
I receive my corbels today. They are beautiful and great quality. Customer service is amazing!
by Gabe
2 months ago
GOOD PRICES, CORBELS WERE MADE IN A TIMELY FASHION, AND DELIVERED ON TIME. AWESOME EXPERIENCE AND WILL DEFINTELY BE DOING BUSINESS WITH YOU ALL IN THE FUTURE.
by Randy Nails
3 months ago
Jacob was so professional in handling the mishap with my order. I found out that their reply took longer because I used the wrong email address. Once discovered, Timber Build resolved the issue quickly beyond my expectations. Best customer service ever!
by Gabe
3 months ago
I've always like your products. On my latest order I received a corbel that was defective. I emailed about it with photos and never received a response.
by Gabe Reyes
3 months ago
Originally I thought the product was a bit expensive but when they arrived I was extremely impressed with the very high quality cedar supports and realized what a great value I received. This is an example of you get what…
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Originally I thought the product was a bit expensive but when they arrived I was extremely impressed with the very high quality cedar supports and realized what a great value I received. This is an example of you get what you pay for. In this case I feel I received more than what I paid for……simply impressed and would absolutely purchase again! Vance
by Vance
3 months ago
quick & easy
by Conlan Segerson
3 months ago
Timely and professional service
by Jeff Kirby
3 months ago
Timberbuild provided great service & a great product. It was a very smooth process in something that often involves alot of back and forth. Thank you.
by Mike Archie
3 months ago
Superb customer service. It was a joy working with Jacob, he made the entire experience very easy and he gave us a lot of confidence throughout all the phases, from working on the design, to making sure we had all the correct…
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Superb customer service. It was a joy working with Jacob, he made the entire experience very easy and he gave us a lot of confidence throughout all the phases, from working on the design, to making sure we had all the correct sizes and amounts we needed to ordering and delivery. The product was delivered ahead of schedule personally by Jacob and a co-worker. All the cedar was so beautifully made and each piece was perfect.
by Lisa Gallagher
3 months ago
The product is well made and designed. The cons are they blead sap too much and there is some splitting in the wood probably not dryed enough.
by MIke Mueller
3 months ago
From start to finish, my pergola project was simple. Jacob was easy to work with through all of my design and order details of my order. When I was ready, the ordering, the build and shipping process was very informative…
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From start to finish, my pergola project was simple. Jacob was easy to work with through all of my design and order details of my order. When I was ready, the ordering, the build and shipping process was very informative all the way through. I would recommend Timber Build for custom or DIY projects
by Steve Fernandez
3 months ago
Hey Jacob everything turned out fine except on one of the small we can not get it to stain like others beside that all is well Will send u picture when we get all done ThanksGary
by Gary Alexander
3 months ago
I had TimberBuild fabricate 6 custom gates for me. From my initial meeting with Jacob for a quote, the design process as well as finished product I am extremely pleased. The quality of material and workmanship is excellent.…
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I had TimberBuild fabricate 6 custom gates for me. From my initial meeting with Jacob for a quote, the design process as well as finished product I am extremely pleased. The quality of material and workmanship is excellent.
I am very satisfied with my purchase and would highly recommend TimberBuild!
by Joe Lockwood
4 months ago
Quick purchase and delivery. Love the product.
by Dori
4 months ago
Excellent
by Chryssa wolfe
4 months ago
We recently purchased 2 wood brackets for a project and Jacob could not have made it any easier. I wanted a little smaller than on website and he totally could understand my request and got the order to us in record time.…
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We recently purchased 2 wood brackets for a project and Jacob could not have made it any easier. I wanted a little smaller than on website and he totally could understand my request and got the order to us in record time. Thanks so much for your professionalism and speed to help us out!
by Beth D-A
4 months ago
Amazing products and selection
by Marco Polo Home builder
4 months ago
Very helpful and a pleasure to do business with.
by Richard Johnson
4 months ago
I have twice purchased decorative outdoor corbels from Timber Build. The whole experience was excellent. The website is easy to navigate and find designs I like. When I ordered online, I was so surprised by the wonderful…
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I have twice purchased decorative outdoor corbels from Timber Build. The whole experience was excellent. The website is easy to navigate and find designs I like. When I ordered online, I was so surprised by the wonderful customer service. It was so easy to submit my custom measurements and get a mock-up quickly. Instead of being an online only experience, one of the customer service representatives (Jacob) called me to finalize the design and arrange payment. He then followed up with status emails throughout the production process. Jacob was so friendly and helpful. I’m a huge fan of Timber Build and refer all my friends who need decorative woodworking.
by Christie McNickle
5 months ago
Beautiful high quality product. Reasonably priced for what it is. I bought 2. Then bought 5 more after seeing it. Really added elegance to my home. People almost always comment on it!
by Carla D
5 months ago
Had a job building two gable awning roof structures over some exterior doors on a brick home. Called and spoke to Jacob, who was very helpful in planning all the details for the four brackets needed. He suggested that they…
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Had a job building two gable awning roof structures over some exterior doors on a brick home. Called and spoke to Jacob, who was very helpful in planning all the details for the four brackets needed. He suggested that they could factory bore the mounting holes with a counter bore that would accept a filler plug. The job turned out great!
by Bill Helfrich
5 months ago
Excellent service and worked with me through the entire order process. Shipping was quick and easy! Thanks
by John Wotton
5 months ago
We recently completed a project that involved some custom cedar gable brackets. Josh was excellent to deal with through the whole process. The gable brackets were top quality, our tough to please customer was over the moon…
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We recently completed a project that involved some custom cedar gable brackets. Josh was excellent to deal with through the whole process. The gable brackets were top quality, our tough to please customer was over the moon happy with them. I highly recommend TimberBuild.
by Dan Baer
5 months ago
Timberbuild cut some large corbels for me based off of some plans. They were perfect! I will definitely use them again.
by Mike Sheppard
5 months ago
Josh Newel was excellent and very professional to work with!
I will definitely order again.
Thanks
by Michael Tomasian
