2 years ago
Jeff Dean - Spring Lake MI I used Great Lakes Castaway (Brett & Jenn) to put down new SeaDek in my SeaRay Sundancer throughout my cockpit area - 3 years prior to this I had SeaDek installed on my swim platform by a different…
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Jeff Dean - Spring Lake MI
I used Great Lakes Castaway (Brett & Jenn) to put down new SeaDek in my SeaRay Sundancer throughout my cockpit area - 3 years prior to this I had SeaDek installed on my swim platform by a different company and when Brett did the install, the new SeaDek did not color match to the swim platform as they thought it would so they replaced my SeaDek on the swim platform at no cost to me!! if that is not exceptional customer service I do not know what is. I would highly recommend them to anyone.
by Jeff Dean
2 years ago
The whole team was FANTASTIC! Very professional and the communication throughout the process was excellent all the way through installation. Without hesitation will recommend this product and Great Lakes Castaway to team up with. My boat never looked better!
by Ron Schneider
2 years ago
Great Lakes Castaway did a wonderful job with installation of SeaDek on the bridge and aft cabin on my ChrisCraft Catalina 426. Bret completed the laser scan and detailed estimate upon his first visit, and the work was completed…
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Great Lakes Castaway did a wonderful job with installation of SeaDek on the bridge and aft cabin on my ChrisCraft Catalina 426. Bret completed the laser scan and detailed estimate upon his first visit, and the work was completed a few weeks later. SeaDek material fit perfectly and the spacing between the sections is perfect as well. Super happy that we decided to purchase this product from Great Lakes Castaway.
by Darryl Schneider
2 years ago
Great
by Chuck Hebel
2 years ago
Very professional and very prompt, they were a part of everything from start to finish. The work they did was perfect and i was more than satisfied, i would absolutely use them again and refer them to anyone due to the outstanding…
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Very professional and very prompt, they were a part of everything from start to finish. The work they did was perfect and i was more than satisfied, i would absolutely use them again and refer them to anyone due to the outstanding work they did. I was extremely happy:)
by Larry Schoneman
2 years ago
Great Lakes Castaway is a wonderful company to do business with. We chose them for our boat flooring on our Formula since we had a great experience with their product and installation on our last boat. From start to finish…
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Great Lakes Castaway is a wonderful company to do business with. We chose them for our boat flooring on our Formula since we had a great experience with their product and installation on our last boat. From start to finish everything was handled professionally and quickly. Brett and Jenn are easy to do business with and stand behind their product and installation. I have recommended and will continue to recommend them to friends and others that may read this review.
by Mick Benka
2 years ago
This is a new partnership for us and we had a minor issue receiving the 1st items. We contacted Jenn and she immediately got it solved--very impressed and looking forward to a long relationship!!!
by Robert Buehler
2 years ago
Great product, excellent service, good price.
by David Dintaman
2 years ago
Castaway team is awesome!! Loved the service and the products. My boat looks amazing.
by John Larson
2 years ago
I would highly recommend Great Lakes Castaway Custom SeaDek. The entire team works together to ensure you have an excellent experience throughout the entire process, from sales to onsite measurement to custom logo work to…
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I would highly recommend Great Lakes Castaway Custom SeaDek. The entire team works together to ensure you have an excellent experience throughout the entire process, from sales to onsite measurement to custom logo work to installation. I highly recommend Great Lakes Castaway for all of your SeaDek needs.
by Eric Donaldson
2 years ago
Really good people to work with.
by Mitchell Tanksley
2 years ago
Another great experience with the whole process. Thanks again
by Derick Weckerle
2 years ago
Very professional and easy to work with. They did a great job on my boat. Thanks Jen and Brett (Castaway)
by Arnold Thomas
2 years ago
In the boating world where it’s not always easy to get someone to call you back or perform a service in a timely manner, Castaway Customs was a breath of fresh air. From estimate to installation the turnaround time was…
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In the boating world where it’s not always easy to get someone to call you back or perform a service in a timely manner, Castaway Customs was a breath of fresh air. From estimate to installation the turnaround time was less than two weeks. Jen kept me informed and updated via phone call or thru email during the whole process. Brett performed an A-1 installation on the date and time promised. The process couldn’t have been easier. I highly recommend Castaway Customs, a job well done from beginning to end.
by Eugene Bennett
2 years ago
Bret and Jenn did an awesome job installing SeaDek on the aft cockpit floor and dash in my 1981 Chris Craft. Highly recommend!
by Sean Foley
2 years ago
We are so glad we chose Great Lakes Castaway. I was referred by a co-worker who strongly suggested this company. I am 100% satisfied with the results of the installation. There was a major issue with my boat resulting in…
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We are so glad we chose Great Lakes Castaway. I was referred by a co-worker who strongly suggested this company. I am 100% satisfied with the results of the installation. There was a major issue with my boat resulting in a main floor piece not fitting properly due to the manufacture not cutting the drain hole properly. Great Lakes Castaway recut a piece and installed the new piece the moment it was available. We highly recommend this company to anyone interested in this type of flooring. Superior quality, with direct communication throughout the entire process.
by Joel Astle
2 years ago
Professional and Polite. They make the process easy. Very happy with the fit and finish of their product.
by Jim Brewer
2 years ago
Finally pulled the trigger on my sea deck cockpit floor. And couldn’t be happier, Jann and Brett were great to work with. Just a wonderful experience!
by Carl Williams
2 years ago
The entire process with Castaway Customs went ultra-smooth from initial meeting to finished product. Bret and Jenn were very professional throughout, and best of all, I absolutely love the results! The SeaDeck looks great and makes my boat look 10 years newer!
by Mark Scott
2 years ago
Castaway Customs just finished an installation of SeaDek for me and it looks awesome! When I first spoke with Jenn, I think she sensed I wasn't 100% sure of what I wanted. We had several calls, she sent emails with pictures…
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Castaway Customs just finished an installation of SeaDek for me and it looks awesome! When I first spoke with Jenn, I think she sensed I wasn't 100% sure of what I wanted. We had several calls, she sent emails with pictures of installations, and told me of options I wasn't aware of. We decided on a material that mimics wood grain and planks. I didn't know about either of those options, and would not have, if Jenn didn't take the time with me to make sure I knew of all the color combinations and options like a plank-look. Brett did a great job with the installation and it looks perfect. I highly recommend Castaway and I could not be happier with their help and patience with me. 5 stars for sure!
by Roger Riggs
2 years ago
I just had SeaDek installed on my Tiara 3600 Open. what a difference it makes! Jenn and Bret were awesome to work with. I would recommend them to anyone looking to add SeaDek to their boat.
by Ryan Whaley
2 years ago
We met Bret and Jenn of Castaway Customs at the Grand Rapids Boat Show. They were extremely knowledgeable about SeaDek flooring. They created and installed exactly what we were looking for in our Formula, and did so in a…
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We met Bret and Jenn of Castaway Customs at the Grand Rapids Boat Show. They were extremely knowledgeable about SeaDek flooring. They created and installed exactly what we were looking for in our Formula, and did so in a Friendly / Timely and very Professional manor. They were very responsive with communication and even came in under estimated price.
If your looking for Quality people with a Great product, look no further !!
by Doug Bosscher
2 years ago
Excellent company and people. Flooring turned out perfect, they were on time, very professional and right on budget. Would highly recommend!
by Chad Holstege
2 years ago
Great customer service and great people to work with. Would recommend them to any of my boating friends.
by Steve Nelson
2 years ago
I love working with Castaway Customs. They are super responsive when trying to coordinate work and pay great attention to detail! The end result is always awesome!! Great people and great company to work with. I would highly…
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I love working with Castaway Customs. They are super responsive when trying to coordinate work and pay great attention to detail! The end result is always awesome!! Great people and great company to work with. I would highly recommend using Castaway Customs for your boating needs!
by Jordan VanBelle
2 years ago
Great company to work with. Was fast and efficient. I highly recommend Castaway Customs for any fabrication and installation needs you may have!!!! Very satisfied customers.
by Clarence & Michelle Carpenter
2 years ago
First class company with first class materials. Very professional and precise in measurement's and application of products. Love the results of there effort to please each and every customer.
by Paul Harden
2 years ago
Great follow up, great workmanship, nice people.
by Greg Christie
2 years ago
Great company to work with as they are very knowledgeable of their product. Customer service is top notch!
by Scott Mitchell
2 years ago
We had an amazing experience with Castaway Customs! They bent over backwards to accommodate our schedule, only required one visit to template our boat and another to install the SeaDek! We could not be more pleased with how…
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We had an amazing experience with Castaway Customs! They bent over backwards to accommodate our schedule, only required one visit to template our boat and another to install the SeaDek! We could not be more pleased with how well it turned out! Our Mastercraft looks brand new!!
by Todd Hartgerink
2 years ago
They were super responsive and easy to deal with!
by Terry Christopher
2 years ago
Friendly and Dependable Service. Did a great job!
by Joe Raica
2 years ago
Top Notch service!!!
by Tyler Everett
2 years ago
In today’s times it’s impossible to get somebody to come and look at your job. Let alone do it. Not true of the Castaways job done for a fair price. On time that’s why they get a five star rating from me
by Tom Marx
3 years ago
They were so professional and completely help guide me through this process. Always keeping my original idea 1st and formost....a must have for any boater!
by Darrin Perkowski
3 years ago
Happy with the service we received. Installation timing was lacking but that was do to material shipping delays. The material is quality and good looking. Was installed professionally. Will review again next year after some usage and regular wear and tear.
by Cathy Conflitti
3 years ago
Very happy with the work they did on my boat! Would highly recommend! Will not disappoint!!
by Bryce Workman
3 years ago
The communication was fast and accurate as were the products themselves! First class all the way!
by Dan Hines
3 years ago
Its a job better then expected.
by Bob Siegrist
3 years ago
Great communication.
Great work
Very accommodating!
by Greg Reames
3 years ago
Incredible customer service! Jenn was right there all through my project. During the design phase, Jenn did a multi-person call with the CAD designer to ensure all of my SeaDek pieces met my satisfaction. That is just one…
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Incredible customer service! Jenn was right there all through my project. During the design phase, Jenn did a multi-person call with the CAD designer to ensure all of my SeaDek pieces met my satisfaction. That is just one example of how they kept me as a priority when the project needed the attention. Outstanding company to work with. Thank you!
by Jon Gallagher
3 years ago
Super Nice, accommodating, and quick turnaround
by Butros Iseid
3 years ago
Was completely satisfidy with the whole process from initial call, estimate, measure up,and installation!! Bret is a perfectionist, had a couple round piece that didn't meet his standards, if he hadn't of point it out, wouldn't…
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Was completely satisfidy with the whole process from initial call, estimate, measure up,and installation!! Bret is a perfectionist, had a couple round piece that didn't meet his standards, if he hadn't of point it out, wouldn't have noticed but he did and insisted they be change and he made it happen. Would use them again, and would recommend them!
by Dennis Bess
3 years ago
Had excellent service great communication the Sea deck fit perfectly we’re very happy
by Jim Feutz
3 years ago
The best experience we've had working with a company in years!!! We highly recommend Castaway Customs!!!!!
by David Militz
3 years ago
Very friendly, professional and willing to work with your schedule.
by Roger Urbain
3 years ago
Very professional and experienced!
by Todd Ziarko
3 years ago
Bret and Jenn at Castaway Customs were excellent to work with from start to finish. I had both back swim decks done on my 33 SeaRay and could not be more pleased with how it looks.
by Dennis Kornoelje
3 years ago
Excellent work, and the flooring fits and looks perfect.
by Nick Chasco
3 years ago
They were very professional and fast. Product turned out just the way we wanted it, boat looks like a million bucks.
by Jeremiah Sparacio
